I try to install Acrobat DC
The app has been running for hours now, what's the problem? I have logged off and back on and same problem exists.
Even in trying other installs that nothing happens.
Hello
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Tags: Acrobat
Similar Questions
-
adobepdf.dll
Hi, I have Vista & Adobe Creative Suite 3. When you try to install Acrobat Professional, I got a msg of error saying it couldn't find the file adobepdf.dll of Vista. What can I do to install Acrobat Professional? How can I get the file adobepdf.dll for Acrobat to install? Thank you.It is similar problem discussed in the following link. Have a look at. Could help you.
http://kb2.Adobe.com/CPS/401/kb401731.html -
Replacement laptops. Try to install Acrobat Pro XI on the new. Serial number was rejected. What should I do?
Contact Adobe Customer Service. Only they can tell you if your s/n is really valid or not.
-
I bought DC Acrobat Pro from Best Buy. I received a redemption code and find my serial number. When I try to install Acrobat I tells me that I am using an incorrect serial number. What should I do now? Help!
Hi mlhightree,
Please visit this link:redemption code help .
Let us know if you face any problem.
Thank you!
Shivam
-
I am trying to download acrobat pro dc creative use of clouds packer. It fails every time. It seems like PAC and do the package, but then when I try to install (acrobat pro dc) nothing happens. Installation starts but there no acrobat pro CD is installed.
Hi Pavle,
The installer for Acrobat is different from the rest Cloud Creative applications that is why when you create a package by using Creative Cloud Packager, there are two folders created:-
(1) build-->> all upward for all Applications of Cloud Creative except Acrobat.
(2) exceptions-->> Contains for Acrobat and the Muse.
You will need to install Acrobat first through the Exceptions folder. Select the option to install as a trial or a subscription.
Then install the creative rest of Cloud applications through generation file, it will install the applications and your copy of Acrobat license also.
I hope this helps!
Thank you
Tanvi
-
When you try to install Acrobat 9 Standard to my HD Setup outboard seems stuck on C:\ and I can't move on a disk with enough space for the installation. What can I do?
You will need a bigger c. For everything that you can move there will be 10 things, you can't. Software installation puts the huge amounts of information in the Windows Installer on C database.
-
Try to install Acrobat 9 pro on my laptop
Hello, I am trying to install Acrobat 9 pro on my laptop... I have 9 pro installed on my home desktop pc...
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe
Acrobat\9.0\RegistrationSerial number:
DELETEDAdobe key:
DELETEDWhen I try to install on my laptop, I get the message that the serial number is not valid. It works very well on my desk... Help, please! Thank you
[NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]
[personal information deleted... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
[You gave your serial number to all who read this message before]
[I removed the number... or those who receive all their messages of forum by e-mail]
Hi larryb61434354 ,
You mention the link and I tried the steps of troubleshooting mentioned in my previous comment?
You still get the same error message?
Let us know if you face any problem.
Concerning
Sarojini
-
Newer version already installed error message when you try to install acrobat reader
When you try to download acrobat reader 10.0 that it gives me the error "New version already installed" I'm not there that in the list of installed programs. so that I can uninstall it. JavaScript is also enabled in my browser. Please help in how to proceed.
Hi bond_007,
Cleaning of Acrobat Reader Download Adobe Reader and Acrobat tool - Adobe Labs tool to uninstall the application.
Then try to download the Acrobat Reader software from here: http://get.adobe.com/reader/enterprise/
Let me know if it solves your problem.
Kind regards
Meenakshi
-
Try to install acrobat Adobe DC
Try installing acrobat Adobe DC. received a message that the computer is offline or the clock is wrong. The internet works and the clock is correct. What do?
Hello jm91328899,
Please visit the below mentioned link doc KB and try the troubleshooting steps:
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
Let me know how it goes.
Kind regards
Ana Maria
-
Try installing Acrobat 8 on a newly imaged hard drive. Receive error Impossible to validate your serial number of eligible product. You can install the eligible product version and rerun the installer, provide a qualifying serial number or contact Adobe customer service. Customer contact, said to try the forums
Hi judyb99496605,
Please try & find your serial number of eligible product using this link find your serial number quickly & then proceed with the installation.
I hope this will solve your problem.
In the case where if you still experience difficulties please let us know. We will be more than happy to help you.
Kind regards
Nicos
-
I am Member creative cloud. I tried to install Acrobat XI repeatedly (and uninstall completely each time before I try again). Whenever, I see the Adobe software license agreement, there is no wording further, just a choice to leave or to accept. I try to accept, but nothing ever happens. I can't use the app at all. All the other clouds Creative downloads work fine. What can I do to make this work?
I deleted the FlexNet Publisher file and then used the disk utility to repair permissions. It seemed to work. See:
http://helpx.Adobe.com/x-productkb/global/error-licensing-stopped-Mac-OS.html
-
I try to install acrobat 11 on another computer
I am trying to install acrobat 11 on another computer, using the same serial number. I am-
installation on another computer, so it is used only once again. Can anyone help. Best regards, Marcus
Your license allows you to have two machines with facilities enabled so that you can have both if you want to have a backup available.
If you do not want to keep a backup, most important that the uninstall is to disable because if you uninstall without disabling you lose extra activation until you get Adobe Reset.
-
Error when you try to install Acrobat XI on a new PC
I'm trying to install Acrobat XI on a new machine at home (it is installed on my laptop since last July). During the extraction process, I receive one the following error message:
I run the installation as an administrator, and place the extracted files in a folder with full access. There is plenty of space on the hard disk. The PC running Windows Enterprise 8.1 and has the latest patches from Microsoft. No idea why I get this error or how to work around?
Thank you
CCM
Thanks for the quick response. Running as an administrator was one of the first things I did when the problem arose. Sorry, I would understand that in my original post.
Since writing the post, I downloaded a free trial of Acrobat and then entered my key. Worked well. Here's my theory on what was wrong.
1. I bought this software in July last and immediately installed on my laptop Windows 8.1. Installation worked fine. My home computer was running Windows 7 and a previous version of Acrobat so I had no reason to install my copy of 'extra' on this machine.
2 just bought a new PC running Windows 8.1 and home that I'm going through the process of your travel time. When I tried to install the latest version of Acrobat on the new PC, he produced the error described. Most likely, Microsoft changed something that makes my original installation of incompatible. Meanwhile, Adobe fixed the incompatibility later install works.
Of course, this is strictly theoretical, but of course, it seems to fit.
Please consider this case closed.
-
I can't install acrobat 6.0 standard Windows 8.1. Indicates a compatibility issue exists... go to the site, so forth and so... anyone? Help, please?
Hi bdnwtkfg,
Acrobat 6 is a very very old and is not compatible with Windows 8.1
Please consider the purchase of the subscription of the latest Acrobat 11.
Kind regards
Rave
-
I met a Setup error when I tried to install my recently purchased (on August 11, 2015) and validated copy (i.e., the license to use) of Adobe Acrobat Professional 12.0 Win EU, of JourneyEd.com. I was able to successfully download the executable file {JourneyEd.exe} with the JourneyEd.com provider. However, when I tried to 'RUN' and 'INSTALL' this program on my laptop for home/student, I got a 'CODE of ERROR"pop-up dialog Windows version 10, which says something about the"PROGRAM FAILED TO INSTALL". When this happened, I have closed all open applications on my PC, restarted my PC, and then I tried to launch the installation process, a second time. Unfortunately, once again I got the same 'CODE ERROR' of my operating system of Windows 10. In my attempt to resolve this issue, I am returned to the "DOWNLOAD" URL and try to download another copy of the executable file (JourneyEd.exe), because I thought that maybe the first copy was somehow damaged or defective. Unfortunately, the URL of 'DOWNLOAD' I cannot download a second copy of this file. Now that I can do to fix this? Any help you could provide would be greatly appreciated.
#5 and Adobe programs you must never change the installation location
Repeat step 3 - use kglad links in response #1 here https://forums.adobe.com/thread/1930162 if your original link doesn't work
-
When you try to install Acrobat I get an error that a more functional version is installed.
I have diwnloaded a trial version of In Design yesterday and decided to not use it. Today, I downloaded a trial version of Acrobat Pro and Setup so that it stopped and gave a message that a more capable Adobe product was already installed. I deleted In Design and checked the Adobe programs using the programs feature in Control Panel of Wondows. I get always the same message and stops the installation. Any ideas how to solve this problem?
Hello
Please download Acrobat tool from the link below and run it to remove the remains of the Installation of Acrobat and try running Setup again.
http://labsdownload.Adobe.com/pub/labs/acrobat_ittools/acrobat_ittools_cleaner_p2_061713.z ip
Kind regards
Anand
Maybe you are looking for
-
It is not that I mind. I'm just paranoid that I have a virus or that someone has access to my computer from somewhere else.
-
Tecra Z50-A-181-built in microphone not working/not found
Hello! I recently bought for laptop Toshiba Tecra Z50-A-181 supplied with Windows 7 64 bit (have 8.1, too but never installed it). Anyway, once I started using it, I discovered that the microphone is not functional or not recognized at all.So, what h
-
How can I put the old navigation bar in Firefox 4.0?
I installed FF4 when the final version has been released, and, like many other users, I find the new UI very frustrating. I managed to deal with tabs, the menu and the status bar. But I can't deal with the navigation bar. Not only I want to rearrange
-
Recently downloaded Vista
-
Safely remove material permanently stops driver
I run windows xp. When I use the function 'remove hardware safely' remove a flash drive this drive is no longer active and does not recognize anything I put in it. I have to restart my system for the drive to be recognized again. Y at - it a setti