I updated FF to 38.0.1 and now I now I have no Favorites, browsing history or addons. How can we get EVERYTHING?
I was updating my software and addons, everything was good.
I downloaded the FF 38.0.1 Mozilla update and restarted FF and then everything was gone.
My bookmarks, history, addons and passwords, all missing. I can connect to google and reinstall my addons, but how do I restore my bookmarks and browsing history?
Thanks in advance for your help guys.
Hi, it could be a good idea to try Firefox Safe Mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).
If Firefox is open, you can restart Firefox Safe mode in the Help menu:
- Click the menu button
click Help
then select restart with disabled modules.
If Firefox does not work, you can start Firefox in Mode safe as follows:
- On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
- On Mac: Hold the option key during the startup of Firefox.
- On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
(you may need to specify the installation path of Firefox for example/usr/lib/firefox)
When the Firefox Safe Mode window appears, select "start mode safe."
If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.
To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.
If this does not help, you can try this for the restoration of the bookmarks: open bookmarks > show all bookmarks > import and backup > restore and see if you have a backup there.
Or please see-
If your question is resolved by this or another answer, please take a minute to let us know. Thank you.
Tags: Firefox
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