I've just updated for Firefox 6.0.2 and it freezes again intermitantly. It lasts 30 to 60 seconds. Before the update, it froze intermitantly for more than 60 seconds. Help me unlock firefox!

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• My account has been compromised once again. -Cannot recover after I send an email to technical support, has been blocked for more than a week.

  Blocked for more than a week, still no unlock after you follow each step the helpdesk had sent me. I have a lot of important emails in the compromised account, especially the email of my National Service Portal.

  Hello

  I'm sorry that you are having problems but the answers is a peer group supported
  and unfortunately has no real influence on Hotmail or Windows Live Mail - if the problem
  is one of these. If this is not the case, check with the help of the the email provider.

  HotMail has its own Forums, so you can ask your questions there.

  Windows Live Solution Center - HotMail - HotMail Forums Solutions
  http://windowslivehelp.com/

  Hotmail - Forums
  http://windowslivehelp.com/forums.aspx?ProductID=1

  Hotmail - Solutions
  http://windowslivehelp.com/solutions.aspx?ProductID=1

  How to contact Windows Live Hotmail Support
  http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

  Windows Live Hotmail Top issues and Support information
  http://support.Microsoft.com/kb/316659/en-us

  Compromised account - access unauthorized account - how to recover your account
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Hotmail hacked? Take these steps
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

  ============================

  Check with Windows Live Support and Forums

  Windows Live Mail Forums
  http://www.windowslivehelp.com/forums.aspx?ProductID=15

  Windows Live Solutions
  http://www.windowslivehelp.com/solutions.aspx?ProductID=15

  Windows Live Solution Center
  http://www.windowslivehelp.com/

  Compromised account - unauthorized account access
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  I hope this helps.

• For more than 6 hours, download AcrobatPro_11_web_wwmui.exe, not yet done. Tried IE and firefox.

  For more than 6 hours, download AcrobatPro_11_web_wwmui.exe, not yet done. Tried IE and firefox.

  Use a better connection or have a friend download with their connection and transfer the installation file on a device to removable storage (such as a usb key).

• Whenever I try to open the App Store it will remain open for more than 30 seconds before the close. Or it just restarts as soon as a home screen scroll above him. I can't keep it open long enough to even download an application.

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  Hello monorayfromportland,

  If you are unable to connect to the iTunes Store on your Apple TV, take a look at the troubleshooting steps below:

  If you cannot connect to the iTunes Store
  
  

  If you cannot connect to the iTunes Store on your Apple TV (4th generation):

  1. Make sure that your date and time are correct. Go to settings > general > Date and time.
  2. Check if your Apple TV software is up-to-date. To check the updates, select settings > system > software updates > software update.
  3. Make sure you have an active network connection. Go to settings > network.
  4. Check to see if other devices, such as computers or tablets, can connect to Wi - Fi and access to the Internet.
  5. Reset the wireless router by turning and then again.

  Take care.

• I tried to erase and reset my iphone 6 s. But why is it taking so long? For more than 24 hours. Is this normal? The phone displays just the apple logo and wont open. Help, please. Thank you in advance.

  I tried to erase and reset my iphone 6 s. But why is it taking so long? For more than 24 hours. Is this normal? The phone displays just the apple logo and wont open. Help, please. Thank you in advance.

  Hello

  Follow the instructions here:

  If you are unable to update or restore your iPhone, iPad or iPod touch - Apple supports

• A frozen (for more than an hour) when installing Win7 updates

  During the installation of updates during a restart, IQ506 froze, although few 'circle' still rotating, for more than an hour so far.  Message says not to put off, but nothing happens.  Where should I go from here, if I am not in power down?

  A few times just to give up and put off, I look at the HD indicator, if it goes 30 minutes without blinking I give him a strong power off, if the HD is flashing I will usually let it run all night

• Windows Update is stuck on the screen check updates for more than an hour.

  Original title: Windows Update problems

  I just got a new update for Windows 7 and got all my drivers installed. However, Windows Update is stuck on the screen check updates for more than an hour. Everything works except that, and I don't know how to fix it. It has updated two things: the Windows Update Agent 7.6.7600.320 and update for Windows (KB958488). He continues to seek constantly and never find anything.

  Please leave for 5 or 6 hours and if he doesn't find anything:

  Please run the Windows Update Troubleshooter:
  http://go.Microsoft.com/?linkid=9830262

  Please provide details of any problem it reports as not fixed.

• Updated 2011 MacBook Pro at El Capitan 10.11.4. At the opening of the Photos, he entered into mode 'Library Preparation', but was stuck at 50% complete for more than 30 minutes. What should I do?

  Updated 2011 MacBook Pro at El Capitan 10.11.4. At the opening of the Photos, he entered into mode 'Library Preparation', but was stuck at 50% complete for more than 30 minutes. What should I do?

  Give it time - it may take a few hours depending on the size of your library is

  LN

• Update Windows 7 pro (10 users) network January 1, 2013. Now, for more than 4 users connect an access across the network apps stop apparently. Any thoughts?

  Update Windows 7 pro (10 users) network January 1, 2013.

  Now, for more than 4 users connect an access across the network apps stop apparently.

  Any thoughts?

  Hello

  Your question is beyond the scope of these forums. Please ask your question in the following forum.

  Windows 7 networking:

  http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads

  Concerning

• I subscribe to creative cloud for more than a year. I heard that after this year, I still want to be able to use the software. However, I would not be able to update until I subscribed again? What is its operation or? Thank you very much

  I subscribe to creative cloud for more than a year. I heard that after this year, I still want to be able to use the software. However, I would not be able to update until I subscribed again? What is its operation or? Thanks a lot now have a load of files I can not settle before I send them to the clients until I have shut down my business. Can anyone throw any light on the matter please?

  If you do not renew your subscription, you will have 30 days to use the programs as tests... and then they stop working

  A subscription is like rent a car... stop paying, and you stop driving

• I signed up for 30 day trial and I just got a notification if the trial ended. I did not use the system for more than 30 minutes.

  I signed up for a 30 day trial and I just got a notification if the trial ended. I did not use the system for more than 30 minutes.

  http://helpx.Adobe.com/x-productkb/global/trial-software-expired-early.html

• Get Windows 7 is not genuine for more than 6 months on laptop

  I have Windows 7, I bought with an Advent Roma 3000 laptop from PC World over 2 years ago.  For more than 6 months now, I get a message that my Windows is not genuine and there is a message in bottom right of the screen "Windows 7 Build 7600, this copy of Windows is not genuine."  IT IS!  I've been to PC World, which just re-installed Windows 7 and said if it happens again I had to do it myself.  I've done 4 times and each time after about a week, it happens again. I bought it in good faith.  Obviously a MS update changes the status of Windows.  I've had enough, and if I can't sort I will soon buy a new machine, which will be an Apple because MS doesn't give a sh * t.  I tried to contact them, nothing works!

  You can also try the following:

  Click Start, right click computer

  Click on properties

  Scroll down to the Windows Activation

  Click on the link change product key

  Enter the product key located on the COA sticker at the bottom of the laptop and click next to activate via the Internet.

  COA certificate of authenticity:

  http://www.Microsoft.com/howtotell/content.aspx?PG=COA

  ??

  What is the certificate of authenticity for Windows?

  http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

• Can't stay online for more than 2 seconds

  Hello!

  Recently, I have a problem with my account, I can't stay connected for more than a few seconds and then it disconnects. I tried everything, same journal in other devices, such as my Android phone and the iPad, it's defenetly a problem with my user in the database to the Skype server, because my account seems to work perfectly.

  Help, please!

  Yes, sorry, I found the solution here, but I'll share

  You must sign in to your Skype account on the website, then go to account settings and if you have a microsoft linked account, just separate and just in case, if you have your Facebook account, unlink it too.

  Good day!

  Moderator Note: changed the Solution in this post, if it appears at the top of the search results.

  

• Laptop is blocked at the installation of 10 out of 17 Updtes for more than three hours

  Laptop last night quit unexpectedly. This morning when I started the machine, it was locked to the installation of 10 of the 17 updates for more than three hours. I tried to turn off the machine, but I still get the same message. How do I get this at the end to restart properly

  Hello
   
   
  1. remember you number updates that have been installed?
   
   
   
  First check to see if there are external devices attached to the computer, if so remove and check.
   
  Method 1.
  Let us run repair system at this stage, it might solve the problem.
  See the following articles for additional help and steps on startup repair.
  Startup Repair
  http://Windows.Microsoft.com/en-us/Windows7/products/features/Startup-Repair
  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7
   
  Method 2.
  If the bows persists please verify if you are able to boot safe mode.
  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Troubleshooting in safe mode
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshooting-problems-while-in-safe-mode

   

  If the problem exists not in Mode safe run mode startup minimum troubleshooting to find the root cause of the problem.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.

   
   
  Method 3.
  I recommend you to restore system using a Windows 7 DVD.

  Here's how:
  To open the Options menu system recovery using a system repair disc or a Windows 7 installation disc
  If your system is damaged and cannot access the menu system on your computer Recovery Options, you can access it using the Windows 7 installation disc or a system repair disc previously.
  To use this method, you need to restart (boot) your computer using the disk.
  a. Insert the disc.
  b. restart your computer using the power button on the computer.
  c. If prompted, press any key to start Windows from the installation disc.
  o If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer.
  d. choose your language settings, and then click Next.
  e. If you are using the Windows installation disc, click on repair your computer.
  f. Select the Windows installation you want to repair, and then click Next.
  g. in the System Recovery Options menu, click a tool to open it and then choose the system restore and check.
   

  If we are able to boot to the desktop now, I would ask you install the updates one by one andcheck the update is at the origin of the conflict.

   

   

   
  I hope this helps.

  Kind regards
  Support Microsoft Savan-

• computer starts to work in offline mode if unused for more than 15 minutes

  computer starts to work in offline mode if unused for more than 15 minutes

  Hi aunt sandy.
   
  1. do you have security software installed on the computer?
  2. are you able to browse Internet?
  3. do you see the error message on Internet Explorer?
  4. from when are you facing this problem?
  5. any recent change in software/hardware on your computer?
  6. what exactly he is referring to when he says "computer will work offline.

  If the problem happen with Internet explorer, and then try the suggestions below.
   
  Method 1:
   
  Step 1: Start your computer in safe mode with network and verify that the question.
   
  Startup options (including safe mode)
  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
   
  Step 2: If the problem does not happen then, I suggest you perform the clean boot.
   
  Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
   
  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
   
  7 How to solve a problem by performing a boot in Windows Vista or in Windows
  http://support.Microsoft.com/kb/929135 
   
  Note: after a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
   
  Method 2:
   
  Step 1: Try the following steps to solve the problem.
   
  a. open Internet Explorer, click the file menu and check if the 'work offline' is selected. If Yes, then click on 'Work offline' to deselect.
  b. Click Start, type inetcpl.cpl and then press ENTER.
  c. click the Connections tab and make sure "never establish a connection" is selected.
   
  Step 2: Reset Internet Explorer settings:
   
  To determine whether a performance issue or an error message is caused by configuration settings, restore its default configuration of Internet Explorer. It was his condition when Windows Vista was installed initially.
   
  To reset Internet Explorer settings automatically, click the fix it button or link in the article. Click on run in the file download dialog box and follow the steps described in the fix it Wizard.
   
  See the article below which holds detailed information step by step to optimize the IE.
  http://support.Microsoft.com/default.aspx/KB/936213
   
  Warning: him reset Internet Explorer settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

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