I've removed windows xp by mistake, I reinstalled using a date reinstament ealier but cannot open word Christophe application

The system when I try to open the word says prepares to install then ' hotfix package thi could not be opened. Verify that the patch package exists and that you can accessitor contact the application vendor to verify that this is a valid windows setup hotfix package

Hi Gerald,

 

Thanks for posting your question in the Microsoft Community.

The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would really appreciate if you could answer the following questions:

 

1. What is the exact error code or message?

2. you are unable to open Microsoft Word?

3 are you facing problems with Windows Installer?

 

Please provide us with more information on the specific question to help you to fix as soon as possible.

Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

 

Tags: Windows

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