I want to cancel one of my two licenses of creative cloud

Similar Questions

• Steps to disable one of the two facilities of creative cloud

  I have a subscription to the CC of Photoshop on two PCs. A PC broke down. How can I move this facility to another PC? In other words how can I move a facility to a different PC, if I can't get to the computer?

  Hi Don26812,

  Please install Adobe Photoshop CC on the third machine and follow the steps mentioned in the link below.

  http://helpx.Adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  We know if it helps.

  Kind regards

  Ashish

• Do I have to remove the two current PC to move one to a laptop of my creative cloud?

  I'm moving from a PC to a laptop at work. I have a license of creative cloud which is saved on my PC and another PC in the office. I want to spend my creative cloud of PC to the laptop. According to adobe, I have to uninstall BOTH computers in order to add the laptop, and then add the 2nd PC? is this really the case, or am I just get confused? Thank you

  N ° once that you disconnect on the same machine, the license is easily available for another. No need to disconnect both.

  Mylenium

• Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees? Thanks for your response

  Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees?

  Thanks for your response

  In addition:

  Adobe uses based on the identity of license with a technology that will not support multiple licenses of the same type on an AdobeiD.  You can buy only one membership per Adobe ID. If you need two memberships creative cloud, you can buy each with a unique Adobe ID. You can also buy a creative cloud for membership of the teams, which allows you to buy and manage several places under an own account.

  Creative cloud for teams is for small and medium size organizations and is available as full a membership. Cloud creative teams is available on Adobe.com and through a global network of resellers. Learn more about Creative Cloud to teams.

  http://www.Adobe.com/creativecloud/business/teams.html

  FAQ: Where can I get information on creative cloud for the enterprise, education, Government and teams?

  I hope this helps.

• I bought a desktop computer and wanted to know if I am able to have creative clouds on this plan as well as my laptop with the same problem, I'm currently?

  I bought a desktop computer and wanted to know if I am able to have creative clouds on this plan as well as my laptop with the same problem, I'm currently?

  Your subscription license allows you to have two facilities activated, so if both machines meets the system requirements so you should be able to install and connect the two.

• Wanted to buy three licenses of creative cloud for three different users with a single credit card. [was: HELP!]

  Hi, I wanted to buy three licenses of creative cloud for three different users with a single credit card. I am connected to my computer three times and the buyer licenses three. Now, I found that all licenses are associated with MY ACCOUNT! Is this normal?

  Orders are not yet completely resolved, and once this is done, you can directly contact billing support team.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

  Concerning

  Rajsahree

• I ask the cancellation of my annual subscription to the creative cloud for Adobe Acrobat Pro DC, emergency, because I have no more interest. MasterCard to end 5345.

  I ask the cancellation of my annual subscription to the creative cloud for Adobe Acrobat Pro DC, emergency, because I have no more interest. MasterCard to end 5345.

  Hello

  Please contact support:

  Contact the customer service

  Hope this helps!

• When I want to download the trial version of the CC, creative cloud does not find the file. Always seek

  When I want to download the trial version of the CC, creative cloud does not find the file. Looking, what should I do?

  Hi clemdef,

  Change your browser and try again. Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html for download issues.

  You can even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

• I have two accounts of creative cloud I want to consolidate

  I found that I have 2 accounts of creative cloud that I need to consolidate.  I would like to cancel the redundant account and any duplicate paid apps.  How can I do this?

  If you have purchased several perpetual licenses under different email ID then:

  (A) if they are produced at retail (products are approved in adobe.com).

  It can be done by a transfer of license.

  (B) if they are volume license (the products are stored in licensing.adobe.com)

  It can be done in 1. transfer of license, ID 2.Merge (if they are under the same name org., physical region, etc.).

  If you have subscriptions can:

  Subscriptions based on Email ID, they cannot be merged.

  You can contact Adobe via http://helpx.adobe.com/contact.html?

  Please provide details of your purchases to the contact Adobe to get answers personalized queries.

  You Inbox of your private purchase details, I will let you know the options available.

  Kind regards

  Baudier

• Release one of my two licenses?

  I just purchased Lightroom and have enabled it on my PC and laptop up to my two licenses (main / backup). With most of the software licenses, I am familiar with you can legally free a license by uninstalling it. Then you can freely install on the next/new PC. Lightroom is similarly or is there a process that I need to spend?

  No, Lightroom is not run like that. It is strictly installed or uninstalled on the honor system. There is no activation or deactivation involved process.

• Upgraded two unique membership creative cloud apps

  Hello

  I had a subscription to indesign and photoshop (all paid in advance). I tried then to illustrator, so I upgraded my account to a creative cloud membership. I went to manage my account and change my plan plan of indesign, then I went and rekindle my plan in terms of photoshop. Then I go into my account, and I see 2 subscriptions to a creative cloud membership. I don't want to pay twice for the same thing, so I went and cancelled one of them. He tell me something, any refund or anything? Should I always have a membership to the creative cloud?

  I need help to move forward with this. I just wanted my 2 unique app prepaid for a monthly fee of 49.99 creative cloud...

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I just bought Photoshop and Illustrator, but I think I have two accounts of creative cloud as well?

  I didn't have two accounts of cloud and I need to figure out how to get the serial numbers for Photoshop and Illustrator that I can use them. Any help at all would be greatly appreciated. I'm working on a couple of logos, so I could really use the help quickly. Thank you!

  You bought two unique app CC for the team, is asked for the number you need to log on to the Adobe account, then go to the administration console. You must send to send you invites to you & assign seats, then you will be able to work.

  • Using creative cloud | Manage your creative cloud to the membership of the teams
  • Using creative cloud | Creative cloud to teams
  • http://www.Adobe.com/content/dam/Adobe/en/volume-licensing/PDFs/admin-console-user-guide-e n.pdf

  These will help you more.

  Concerning

  Baudier

• I want to cancel one of my application I bought

  I bought an app called kidloland, it is absolutely not what I expected and I'm quite happy with it.

  How can I cancel and get my money back?

  Point out the application here: report a problem

  -AJ

• I want to cancel one of my (older) subscription. How can I do this?

  I see a lot of questions about the cancellation of the subscription. And each of them has responded - "I'll cancel it for you. You have no manuals cancellation?

  Arnaud Melon have already cancelled the subscription.

• Cancel my subscription to the month for creative cloud

  Hello

  I logged into my account and I tried to cancel my subscription, but 'Manage account' does not show the feature at all.

  In addition, customer care only led me on the same old page that tells me what to do to cancel but the cancel link at all.

  It is a serious problem and there is no live chat, no mail id, no phone number to contact customer. You can help.

  You should try to use a different browser if you do not see certain content in a web page that should be there.  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.

  Adobe support is not normally available when you need it over the weekend.  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp