I want to live chat with a customer support specialist
Friday morning, I opened my computer. The Office page was the generic screen of Windows Vista. Different gadgets were to the right of the screen. My usual icons were present on the left side of the screen. In the upper part of the gadgets is AVAST GUARANTEED (it's my antivirus), but this great icon was new.
The Explorer open to the MSN page but we have been unable to open anything else. Hotmail has opened, but we were not able to open the emails. All my pictures have disappeared (I have not checked the documents) we checked and there was an update at 02:22:10 03/02/2012.
So, that's what we did: we have restored the computer to 01/31/12, because it was the only choice given. My pictues have been restored and my old desktop screen has been restored, we could open it, but I received a WARNING from Avast my computer is more secure. I then restored at 02:22:10 02/03 and I still can't scan with Avast... the message I get is "' Impossible to scan, there is no end point for more available from the endpoint mapper" "
Everything else works and I still have my photos
Please solve this
Andrea Holcomb
Try to reinstall or repair Avast using its configuration file you have.
The right place to discuss this issue would also be Avast forum http://forum.avast.com/
Tags: Windows
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