I want to install webcam by Microsoft LifeCam (version 3.0) and need an account address or help info to video chat with someone who Skypes

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• All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to h

  All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to have my work in photoshop again like in the demo. Thank you

  Photoshop is part of the collection of product called creative cloud. If you pay $9.99 a month, you have the Creative cloud photography Plan, which lets you run Photoshop and Lightroom until you stop paying. So, you could have what you need - check your receipt.

  Despite the 'cloud' in the name, the apps run locally.

• I want to use the chat to get a serial number for installation of Adobe Acrobat Pro DC. How chat with someone at adobe?

  I want to use the chat to get a serial number for installation of Adobe Acrobat Pro DC. How chat with someone at adobe?

  Hi robertr41760081,

  Please follow this link Contact Customer Care, sign in using your adobe ID & click on the "still need help? Contact us"button to initiate a chat with our customer support team.

  However, you can also find the serial key using this link https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html

  Kind regards

  Nicos

• I pay a monthly subscription and when I upgraded to inDesign CC 2015 he now asks if I want to start a trail. I can't work and I have a period. Help, please.

  I pay a monthly subscription and when I upgraded to inDesign CC 2015 he now asks if I want to start a trail. I can't work and I have a period. Help, please.

  Hi André,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• Microsoft Lifecam VX-1000: sound and picture out of sync.

  I bought a webcam for my laptop (VISTA). Microsoft LifeCam VX-1000. I can not get the video and synchronized sound. With software or with Skype.

  How can I solve this problem?

  Thanks for your help.

  Hello Ben-01,

  1. have you installed the latest drivers for the Webcam?

  I suggest that you try to check the Audio settings and video with Windows Live Messenger Web cameras are optimized with Windows Live Messenger. You can see the underside of section which will give you information on Audio and video settings:

  http://support.Microsoft.com/kb/921332

  Also try to download and install the latest drivers for the webcam. Here is a link you can follow to download the latest drivers:

  http://www.Microsoft.com/hardware/download/download.aspx?category=ice

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

• axe 2005 HP pavilion g6, I want to install windows 8. I ordered recovery discs and it's on the way

  Hello

  I bought HP Pavilion G6 2005 ax. I want to install windows 8 on it.

  The device comes with windows 7 Home Basic preinstalled.

  He has only two partitions. One for e OS and one for recovery.

  And it's annoying to use as such.

  I tried to take recovery disks, but failed. And sentenced to HP recovery disks and they passed on to the

  recovery disks, which is part of the way.

  Installation of windows 8 is safe? can I return to Lacrosse, OS, recovery thorugh disks?

  Thanks in advance.

  Hello:

  Yes, Windows 8 will work on your laptop, and Yes, the recovery disks will restore your PC to its factory condition.

  Paul

• I want to install my saved items 10 version

  I want to install my registered copy of items 10 to my new computer?

  So what you stopping?

  You install exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I have a student version of cc (the one with everything) on a laptop computer. I want to install on a new bigger Office Summit, faster and programs are coming in the trial. What should I do?

  I have a student version of cc (the one with everything) on a laptop computer. I want to install on a new top office bigger, faster. Programs all install them as tests. How can I fix it?

  Hello

  You can check out the link below.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Hope this will help you.

  Kind regards

  Hervé Khare

• What is Microsoft Silverlight on a Mac and need me it?

  What is Microsoft Silverlight on a Mac, and do I need?

  Some sites require Silverlight work properly. Microsoft has removed Silverlight so sites fewer and fewer are now require it.

  I could uninstall Silverlight and see if sites you use require you to install Silverlight.

• I have used so that Microsoft word on my computer and now I can't use it or open e-mails from those who use the word.

  Is this what can I do to restore my Microsoft Word. My computer used to have, but now it does nothing open with Word.

  Can someone help me please.
  Darleen

  Hello

  Have you paid for Office (Word part of office) in a packaging separated when you bought your computer?

  Office is not included with your purchase of computer for free.

  Most new computers come with a trial version of Office that lets 'x' number of days usuage.

  After this test times out, you will have to buy Office.

  If buy you your computer desktop Manufacrtrer contact them for a replacement of desktop drive, then reinstall Office:

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And the product key on the computer case or laptop for the operating system, not for the desktop Suite.

  Here is the link for the Microsoft Store to Office products:

  http://www.microsoftstore.com/store/msstore/HTML/pbPage.Office_Category_Page?ICID=Home_4up_1_OfficeCatPage

  And you might be interested in the free Open Office Suite of Office Applications.

  http://www.OpenOffice.org/

  For any other question about Office, please repost in the Office Forums:

  http://answers.Microsoft.com/en-us/Office

  See you soon.

  p.s. Here is a link to a free Microsoft Word Viewer for Word Documents;

  "How to obtain the latest Word Viewer"

  http://support.Microsoft.com/kb/891090

• I agree with the CC. But I also have APS CS6. I get the message that the updates are available. But whenever I try to 'install', I get the message that it failed and the error code is U44M1P7. What is the problem with obtaining this update?

  Whenever I try to install I get message that he had failed. The error code is U44M1P7. What is the problem with this update?

  U44... Update error http://forums.adobe.com/thread/1289956 can help

  At some point in the past (I don't know the exact date) Adobe "merged" the original update manager in cloud Update Manager, which means that you no longer use your original update manager

  I read a lot of posts that the updater latetest (cloud) sometimes does not work with old programs... Try to install your updates manually

  Beginning of the updates here and product selection, read to see if you need to install updates in the order of the numbers, or if updates are cumulative for the product http://www.adobe.com/downloads/updates/

• While trying to install flash player, the software to communicate in Russian - I don't speak this language and need to fix this.  Help!

  While trying to install flash player, the software to communicate in Russian - I don't speak this language and need to fix this.   How can I fix the problem of language?

  Hello

  I was able to reproduce the behavior when I updated the Russia region.  If the language and region are worth English/United States of America, the behavior does not occur.  Did you by chance, perhaps by accident, change the region to Russia at some point and then change it back? You have rebooted your system since then?

  I will forward this to the people who handle the installer online and see if they can reproduce.

  In the meantime, you can check to see if the installer offline, full, posted at the bottom of the Installation problems | Flash Player | Mac page exhibit this same behavior?

  --

  Maria

• I want to install Expressions 3, Microsoft on my desktop and can't seem to find the download

  I want to download Microsoft Expressions on my desk. I have a DVD, but only a CD player needs to download online.

  Can you please advise me of the page and how do I get this download. I bought the program in March 2010.

  There is no download available. Contact the seller to see what is available. In any case, this is not a problem of Windows XP. Post in the forum of Expressions.

  EXPRESSION WEB FORUMS:
  http://social.expression.Microsoft.com/forums/en-us/Web/threads/

• I want to install Win XP on Vista on Qosmio G40 - 10F - need drivers

  Hello

  I have a Qosmio G40-10th which has Windows Vista.
  I want to switch to Windows XP but worry about what drivers I need and where can I get them?

  Also, I wonder if XP installation means that I would be able to use the Vista recovery disk I got with the Qosmio.

  Any help is very appreciated,

  Kind regards

  EOC

  Hello

  Go to the Toshiba driver page:

  http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp

  And check if you have the drivers for win xp for your model, otherwise, it will be useless to install it.

  For my laptop, I installed Vmware with windows xp inside environment.

• What should I do if I want to install iTunes but I uninstall to do this, and an error message appears saying that I don't have the possibility to uninstall itunes?

  I tried to install the new version of iTunes several times and when I do I get an error message saying: I don't have the possibility to uninstall iTunes and I need to contact a system administrator

  Hi ToriLS93,

  ·         You are the administrator of the computer?

  ·         What is you receive the exact error message?

  It seems that you are not the administrator of the computer and just a standard user. If so, you wouldn't have the ability to install software. You may need to contact the administrator of the computer to help you do it.

  For more information, see:

  Microsoft Windows XP - Types of user accounts

  Please respond with more information so we can help you best.