I want to upgrade to 10.10.  How do I do that?

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  CS4 does not qualify for upgrade pricing to CS6 so you will have to pay full price for 3 year software obsolete.

  Any reason specifically want you CS5?

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  You can try the reactivation of the add-on by installing the Add-on Compatibility Reporter. For more information and instructions, see the following page:

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• I want to cancel my account. How do I do that? I tried to call but all respond.

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  Clicking on something to cancel is not an option.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

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  If it's subscription month. You can cancel this subscription form your adobe account:

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  Contact the customer service

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  Force restart your iPhone.

  Press and hold the Home and Sleep/Wake buttons for at least ten seconds, until you see the Apple logo.

  And then tap settings > general > software update

  If this does not help, make sure that your Mac running the latest version of iTunes.

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  Use a USB bootable - article applies to Windows Vista and Windows 7 as well as Windows 8

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• I want to upgrade first element of version 10 to version 14. How can I do? Going to cost me something?

  I want to upgrade first element of version 10 to version 14. How can I do? Going to cost me something?

  Hi patricel61053492,

  You can certainly improve the Premier of 14 items, but it would cost you the upgrade, not the full amount sum to purchase the software.

  You can click on the link here to purchase https://www.adobe.com/cart.html?marketSegment=COM&editSku=65263995&promoid=KSLYE

  

  If you're still having problems, you can contact our customer Care https://helpx.adobe.com/contact.html

  http://www.Adobe.com/products/request-consultation/marketing-cloud.html

  Let us know if it works for you!