I was wrong to pay twice for my creative cloud subscription this month.

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• Last month, I bought a license for Adobe Creative cloud with this code installiation [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  Last month I bought a license for Adobe Creative Cloud with this installation code [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  In this case, you must contact Adobe technical support.

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• registration for the creative cloud subscription >?

  Hello, I can not change my country during registration for the creative cloud subscription

  Hello

  This link might help: change the country associated with your Adobe ID

  Kind regards

  Sheena

• y at - it a different password for my installation of app creative cloud then for my creative cloud subscription

  @I can enter my subscription creative cloud, with my username and password, but when I try to download Adobe bridge, using the sign of creative cloud on my desk, they ask me once again a password, I tried to use the password for my creative cloud, but it doesn't seem to work... And I can't find a place to reset the password

  If you use a mac, it's probably your prompt of mac you asking your mac password.

• Impossible to update the payment method for my creative cloud subscription

  Recently, I got my card of bank renewed, so that the file in my account is expired. I tried to update my information payment, but whenever I did it just says "billing address is invalid" or something. I discuss with 2 representatives and tried to update with TWO DIFFERENT CREDIT CARDS, even using the secure payment method. No time succeeded. I contacted the Bank, and my cards seem to work very well.

  Does anyone else have this problem?

  Hello

  I see you have a subscription to creative cloud under the same email id that you use with the forums.

  I checked the details of billing as well, I would ask you many want to use your first initial and last name by updating the details.

  This should work for you.

  Let me know if you face any issues.

• I'm looking for my creative cloud license number

  Where can I find my license of creative cloud? I found a former serial number for my older lightroom, but specifically want the cloud creative license that does not appear under my "plans."

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to the cs6, cc, cc 2014 and cc 2015 apps.  and probably more in the future.

  If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Pay twice for a purchase

  I bought 1 month access on an Xbox for my son on a game for $ 19.95. We do not have a message saying that the purchase was successful, or whatever it is, so we again it and now I was paying twice for the same purchase! I looked everywhere for an e-mail address or phone number to call and request a refund of one of the purchases but I can't find anything!

  can someone offer a phone number or email to contact me?

  Hello

  Your Question is beyond the scope of this community...

  I suggest that repost you in the Xbox Forums.

  "Xbox a Preview program FAQ.

  http://support.Xbox.com/en-us/Xbox-one/system/Xbox-update-preview-FAQ

  'Home'

  http://forums.Xbox.com/

  "Xbox forums.

  http://forums.Xbox.com/xbox_forums/general_discussion/f/3817.aspx

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• I bought Garageband and want to use it on my laptop and desktop. What do I have to pay twice for Garageband?

  I bought Garageband and want to use it on my laptop and desktop. What do I have to pay twice for Garageband?

  If you get it from the Mac App Store, no, so that you use the same Apple ID on both computers.

  If you use one iLife DVD other than a bunch of family, Yes.

  (139567)

• cost me twice the money, only then I saw that I had two subscriptions. You told me to recover the last time that the subscription again. I don't want to pay twice for a single product!

  cost me twice the money, only then I saw that I had two subscriptions. You told me to recover the last time that the subscription again. I don't want to pay twice for a single product!

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• I already pay for my creative cloud through license and there is no way to find the serial number

  I already pay for my creative cloud through license and there is no way to find the serial number. I have in my account adobe my order number and everything. When I open creative cloud and install the 2 app photo and the Lr, ask me to pay again.

  Who knows something?

  Cloud programs are not serial numbers

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi my former region for the creative cloud was in Pakistan. Now living in Belgium, how to change the region? I can't upgrade my plan creative cloud?

  Hi my former region for the creative cloud was in Pakistan. Now living in Belgium, how to change the region? I can't upgrade my plan creative cloud?

  Hi Olivier,.

  Please see this link for help:

  FAQ: How can I change the country associated with my Adobe ID?

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• I pay for the creative cloud for the Photo, but applications still saying, I have to buy, and the trial is over

  I pay for the creative cloud for the Photo, but applications still saying, that I have to buy, and the time of the trial is over

  Iron,

  Please see this link:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I pay for the creative cloud and I can't download the suite adobe?

  I pay for the creative cloud and I can't download the suite adobe?

  Please download the previous version using: download and install Adobe Creative Cloud applications link

• Bye, Adobe Lightroom, I need to pay R $22.00 per month and with a compromise of one year for the creative cloud?

  Bye, Adobe Lightroom, I need to pay R $22.00 per month and with a compromise of one year for the creative cloud?

  You can buy a subscription for photography plan plans pricing and creative cloud composition | Adobe Creative cloud or you can make a payment for only Lightroom