Windows install disappeared and can not install 3.1 v2 or 4.5

Help me please. All though so I can't install any software. It seems that windows intstaller disappeared.
I haved downloaded and tried to install 4.5 and windows install 3.1 v2
3.1 v2 tells me that it is older than my windows service.
4.5 said it finished the installation but is not the case to find.
I am at a loss to know what to do. Can someone help me please.
I really appreciate it.
I am running windows XP service pak 3 on a Toshiba satellite pro.
Thank you
Julie

Hi juliescharlin,

Thanks for posting. Please do the following to reinstall the Windows Installer component.

1.

When the message Press any key to boot from the CD appears on your screen, press a key to start your computer from the Windows XP CD.

2.

When you see the message to install Windows XP nowand then press ENTER is displayed on the Welcome to the Setup screen, press ENTER.

3.

Do not choose the option to press R to use the Recovery Console.

4.

In the Windows XP licensing agreement, press F8 to accept the license agreement.

5.

Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

6.

Follow the instructions on the screen to complete the installation.

I hope this helps!
Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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