Impossible to update the payment method for my creative cloud subscription

Recently, I got my card of bank renewed, so that the file in my account is expired. I tried to update my information payment, but whenever I did it just says "billing address is invalid" or something. I discuss with 2 representatives and tried to update with TWO DIFFERENT CREDIT CARDS, even using the secure payment method. No time succeeded. I contacted the Bank, and my cards seem to work very well.

Does anyone else have this problem?

Hello

I see you have a subscription to creative cloud under the same email id that you use with the forums.

I checked the details of billing as well, I would ask you many want to use your first initial and last name by updating the details.

This should work for you.

Let me know if you face any issues.

Tags: Adobe

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