I will lose Norto sure identity if I reset Firefox?

I hate reset Firefox, even if it's slow, that I trust my Norton safe so identity.
I just want to confirm that Iwill not lose

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the startup window Mode without failure.

Note that your list of details of the system shows that you have a user.js file in the profile folder to initialize some preferences at each start of Firefox.

The user.js file appears only if you or another software created, therefore, normally, he wouldn't be here.
You can check its contents with a text editor if you do not create this file yourself.

The user.js file is read whenever you launch Firefox and initializes the preferences to the value specified in this file, so set of preferences via user.js can be changed temporarily for the current session.

Delete a possible user.js file and files numbered prefs-# .js and rename (or delete) the file prefs.js to reset all default value, including the prefs prefs set via user.js

You can use this button to go to the Firefox profile folder:

  • Help > troubleshooting information > profile directory: see file (Linux: open the directory;) Mac: View in the Finder)

Tags: Firefox

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