I wish to cancel my account without having to pay a tax

I paid for an annual fee in August last year, I do not wish to renew this membership, so I contacted the support to cancel the package, then I had the answer I have to pay annual dues in order to cancel

This makes no sense at all and I would like some feedback on how to cancel my account,

also, I do not use the same CC I used, so, can even that if they tried to get money through the automatic payment, they could not so what initially adobe do?

all I want to do is cancel my account with them indefinitely, why do so difficult.

just so you are aware. I received this email today

Confirmation of the cancellation
Your membership is complete. To reactivate it, please contact Customer Service.
In the meantime, your account is returned to a base level, free membership. Free memberships retain limited access to 2 GB of online storage and Cloud services creative free. (You may need to delete files to meet your new storage limits).

Continue your creative exploration, cloud, and we wish you well in your future endeavours.

WHICH shows that I was dealing with on the cat was total crap, his name was Meesa R

just in case anyone else has this problem you can solve it, just like worries they hassle you.

Tags: Adobe

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