IBook store does not

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• iBook store will not open on my ipad, work on laptop and iphone?

  iBook store will not open on ipad

  Yes. There seems to be a problem with it.

  For now, you can use the search in the iTunes App Store to find iBooks.

  You can also report the problem to Apple here:

  http://www.Apple.com/feedback/ibooks_ios.html

• I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: results of genius cannot be updated because the iTunes Store does not recognize your iTunes library. "Then said to turn off genius, no not such optio

  I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: "Genius results cannot be updated because the iTunes store does not recognize your iTunes library."  He then ordered me to turn off Genius, and then turn it back on.  There is no option.  Othe impossible of access devices correspond to these songs via itunes.  Any help would be appreciated.

  Hello Subocz E M.

  Thank you for using communities of Apple Support. I see that you had problems adding pieces and turn off Genius. I know how it is important to be able to add music to iTunes. I'm happy to help you.

  Since you are being invited to turn off Genius, you can add music, please use the following information to resolve these two issues:

  Turn on or off the Genius

  If iCloud music library is enabled, you cannot disable Genius.

  Choose file > library > Genius (toggle Genius).

  Turning off the Genius Genius Genius Shuffle shuts and and the Genius Mix.

  12 iTunes for Mac: use Shuffle Genius, Genius or Genius Mix playlists

  Have an amazing day!

• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• App Store does not open

  Under OS X El Capitan 10.11.4 iMac.  When you click on the App Store, it does not; the wheel of time turns just in the upper left corner.  The last time that the App Store has opened, I tried to update of the Keynote, and Numbers (I clicked on update and walked away); now they show on the Launchpad as if suspended so I open them via the Finder.  It is a problem I've had for at least a month; I have no trouble to solve because I rarely use the iMac, but I don't want to correct any suggestion would be gr.

  Hello

  Since the App Store does not open, check if the startup disk need to repair and restore OS X using OS X Recovery.

  Start your Mac while pressing the command + R keys.

  From there, you should be able to access the built in utilities in OS X recovery to repair the boot and OS X restore disc.

• App Store does not work

  Dear Apple, personal,

  My App Store does not work. I'm not sure but I think since I upgraded my iOS version 9.3 the App Store has stopped working. I mean I tried to download several apps and their icons still display the word "pending"... It doesn't matter if I'm with a Wi - fi or cellular... It just doesn't... I have an iPhone 6 (bought on March 2016 in Houston - TX). Please, help me to solve this problem. Thank you very much. Paola Pereira.

  Have you ever tried to force restart the phone after the update into the button sleep and home for 10 seconds, until the Apple logo comes back again?

  You won't lose data, but force the reboot can cure some problems after installing new software or applications.

  Also try logging out of your account in the settings/iTunes and AppStore, reboot the phone and you log in again.

  In the event that you have implemented in settings/general/Restrictions of restrictions, turn them off and try again to update or download your applications.

• Play Lenovo Vibe K4 Note mobile store does not properly after the recent update...

  After the last update, my game store does not work correctly. A lot of apps is not proceed with the installation an error...

  Help, please

  Hi Digambar,

  Welcome to the community of Lenovo!

  Please perform the below mentioned the troubleshooting for the troubleshooting steps:

  1. go to settings--> Apps--> all Apps-> Google Playstore: clear the Cache, erase the data
  Note: All browsing history will be get deleted.
  2. If the problem is persists kindly update the playstore Google later.
  3. make sure that the update of the system is up-to-date.

  Please come back to us if the trobleshooting helped you.

  Thank you & best regards

• Windows store does not

  Hello

  I have a laptop windows 8.1. When I open the windows store for downloading an application, it does not load and gets stuck. It is said

  cannot connect to the server or the connection has expired (but I have an internet connection broadband).

  Kindly I am looking forward to this

  Hi @AA7.

  I understand that you are unable to launch the Windows App store.  Here are some links to help you overcome this difficulty.

  Windows App Store does not load after that 8.1 Upgrade v. 2 (also Works for Windows 10!) (from blogs.technet.com)

  The Guide for fixing of App Store Windows 8.1 problems expanding (to windowsitpro.com)

  Windows Store Apps Troubleshooter - difficulty Apps in Windows 8 (from eighteenforums.com)

  Here is a YouTube video that should also be useful.

  8.1 Windows: Store does not

  Good luck!

• Store does not work in Windows 8.1

  Hello, I use HP laptop computer 15ac-072tx works on 8.1 and the store does not. He said that we could not connect to the Bank. Ty after awhile and it never works

  Hi Kush,

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that the Windows store does not.

  Run utility Windows App to diagnose and fix the problem with Windows 8 apps and store.

  You can download the troubleshooter in Windows 8 App from this link "App Troubleshooter".

  What to do if you have problems with a soft

  I suggest you to refer to the suggestions of Linney MVP responded on 11 April 2015 and check if that helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_store/cannot-connect-to-the-Windows-store-error-we/68f25248-4a83-45CF-ac9e-333ab0bffa4f

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Windows store does not open (windows 8)

  So I've recently refreshed my laptop running Windows 8.1 and after refresh, he returned to windows 8. But now all gone metro apps and windows store does not open. When I click it, nothing happens.

  I tried various fixes, nothing worked! Help, please! My main concern is to upgrade to windows 10!  Right now I'm stuck with windows 8

  IM using the HP envy m6 laptop.

  Hi Alain,

  Thanks for posting your query in Microsoft Community.

  When you do a Refresh: Applications that you have installed Web sites and DVD is deleted. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.

  Because you want to upgrade to Windows 10, first, you need to update to Windows 8.1 of Windows 8 and then you can switch to Windows 10 Windows 8.1.

  Please refer to: Update Windows 8.1 of Windows 8

  Once you have updated Windows 8 to 8.1 Windows, please see the following article in order to upgrade to Windows 10 Windows 8.1.

  Upgrade to Windows 10 for free

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• the store is down or is it my computer... the store does not load for me to download apps

  .the store does not load for me to download apps

  He has already worked? If this is not the case, check the resolution of your screen. It must be 1024 x 768 minimum to access the store and apps.

• Apple Store does not not in Apple TV 4 gen

  I bought today 4gen Apple TV, everything works except the App Store after I have updated to the latest operating system, when I go to buy / download any app, I do a click in one of them to download and the application does not open. You can click with remote control, it moves but does not open. I do not see top charts, categories, purchased or search, when I go to these options does not show the lists, I have tried to restart, restore, unplug all the cables, reset my router, connect to another network, to another identifier Apple and nth seems to work.

  Anyone having the same problem?

  is the new operating system? Cause before I upgraded I normally use Apple Store. I'm in Finland btw

  I also have this problem... I'm based in Indonesia and I used my regular access to the Indonesian app store area apple ID... Then I tried to change my apple ID to US region, and it's so I have no problem at all with the US AppStore and I can access the apple store and download some applications in the region US apple store...

• Book bought in the iBook store will not open

  I bought a book via iBook on my iPad, but when I try to open it, I get the following message:

  «Cannot open _.»  It is formatted incorrectly, or is not a format that can open iBooks. »

  I think that iBooks would sell only books to open the app...  How can I solve this problem?

  Try to remove the book and download the new updates > purchases.

  If this does not help, check the problem Apple.

  refunds to iTunes, billing issues

  https://www.Apple.com/EMEA/support/iTunes/contact.html

• App Store does not!

  Well long story short, I can't do either in app purchases, or download updates for my apps because the App Store will not accept my billing information. Does anyone know why this may be? My card works and I know there is money in my account to be able to perform the operation, then I do not understand. Any help would be greatly appreciated.

  See the following for change or remove your information from payment Apple ID - Apple supported and use the iTunes Store support link available to it:

  If you need help to change your payment information, credit card or billing information, contact iTunes Store support.

• Smart translator bought on Apple Store does not work after upgrade to El Capitan

  Hello

  After the upgrade to El Capitan, I installed all my software and downloaded my previous purchases, unfortunately to say the Smart language does not work and I do not know how to remedy this outside the re - buy again.  I searched through the forum, there is nothing to come.  It is not a free software.  Any ideas please.

  Thanks in advance

  rachealfromva

  Have you asked the people that make this software?  It is for them to make it work with El Capitan.

  Take a look at the criticisms of this kind of things in the app store