Apple Store does not not in Apple TV 4 gen

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• I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: results of genius cannot be updated because the iTunes Store does not recognize your iTunes library. "Then said to turn off genius, no not such optio

  I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: "Genius results cannot be updated because the iTunes store does not recognize your iTunes library."  He then ordered me to turn off Genius, and then turn it back on.  There is no option.  Othe impossible of access devices correspond to these songs via itunes.  Any help would be appreciated.

  Hello Subocz E M.

  Thank you for using communities of Apple Support. I see that you had problems adding pieces and turn off Genius. I know how it is important to be able to add music to iTunes. I'm happy to help you.

  Since you are being invited to turn off Genius, you can add music, please use the following information to resolve these two issues:

  Turn on or off the Genius

  If iCloud music library is enabled, you cannot disable Genius.

  Choose file > library > Genius (toggle Genius).

  Turning off the Genius Genius Genius Shuffle shuts and and the Genius Mix.

  12 iTunes for Mac: use Shuffle Genius, Genius or Genius Mix playlists

  Have an amazing day!

• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• App Store does not work

  Dear Apple, personal,

  My App Store does not work. I'm not sure but I think since I upgraded my iOS version 9.3 the App Store has stopped working. I mean I tried to download several apps and their icons still display the word "pending"... It doesn't matter if I'm with a Wi - fi or cellular... It just doesn't... I have an iPhone 6 (bought on March 2016 in Houston - TX). Please, help me to solve this problem. Thank you very much. Paola Pereira.

  Have you ever tried to force restart the phone after the update into the button sleep and home for 10 seconds, until the Apple logo comes back again?

  You won't lose data, but force the reboot can cure some problems after installing new software or applications.

  Also try logging out of your account in the settings/iTunes and AppStore, reboot the phone and you log in again.

  In the event that you have implemented in settings/general/Restrictions of restrictions, turn them off and try again to update or download your applications.

• App Store does not open

  Under OS X El Capitan 10.11.4 iMac.  When you click on the App Store, it does not; the wheel of time turns just in the upper left corner.  The last time that the App Store has opened, I tried to update of the Keynote, and Numbers (I clicked on update and walked away); now they show on the Launchpad as if suspended so I open them via the Finder.  It is a problem I've had for at least a month; I have no trouble to solve because I rarely use the iMac, but I don't want to correct any suggestion would be gr.

  Hello

  Since the App Store does not open, check if the startup disk need to repair and restore OS X using OS X Recovery.

  Start your Mac while pressing the command + R keys.

  From there, you should be able to access the built in utilities in OS X recovery to repair the boot and OS X restore disc.

• Play Lenovo Vibe K4 Note mobile store does not properly after the recent update...

  After the last update, my game store does not work correctly. A lot of apps is not proceed with the installation an error...

  Help, please

  Hi Digambar,

  Welcome to the community of Lenovo!

  Please perform the below mentioned the troubleshooting for the troubleshooting steps:

  1. go to settings--> Apps--> all Apps-> Google Playstore: clear the Cache, erase the data
  Note: All browsing history will be get deleted.
  2. If the problem is persists kindly update the playstore Google later.
  3. make sure that the update of the system is up-to-date.

  Please come back to us if the trobleshooting helped you.

  Thank you & best regards

• Windows store does not

  Hello

  I have a laptop windows 8.1. When I open the windows store for downloading an application, it does not load and gets stuck. It is said

  cannot connect to the server or the connection has expired (but I have an internet connection broadband).

  Kindly I am looking forward to this

  Hi @AA7.

  I understand that you are unable to launch the Windows App store.  Here are some links to help you overcome this difficulty.

  Windows App Store does not load after that 8.1 Upgrade v. 2 (also Works for Windows 10!) (from blogs.technet.com)

  The Guide for fixing of App Store Windows 8.1 problems expanding (to windowsitpro.com)

  Windows Store Apps Troubleshooter - difficulty Apps in Windows 8 (from eighteenforums.com)

  Here is a YouTube video that should also be useful.

  8.1 Windows: Store does not

  Good luck!

• Store does not work in Windows 8.1

  Hello, I use HP laptop computer 15ac-072tx works on 8.1 and the store does not. He said that we could not connect to the Bank. Ty after awhile and it never works

  Hi Kush,

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that the Windows store does not.

  Run utility Windows App to diagnose and fix the problem with Windows 8 apps and store.

  You can download the troubleshooter in Windows 8 App from this link "App Troubleshooter".

  What to do if you have problems with a soft

  I suggest you to refer to the suggestions of Linney MVP responded on 11 April 2015 and check if that helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_store/cannot-connect-to-the-Windows-store-error-we/68f25248-4a83-45CF-ac9e-333ab0bffa4f

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Windows store does not open (windows 8)

  So I've recently refreshed my laptop running Windows 8.1 and after refresh, he returned to windows 8. But now all gone metro apps and windows store does not open. When I click it, nothing happens.

  I tried various fixes, nothing worked! Help, please! My main concern is to upgrade to windows 10!  Right now I'm stuck with windows 8

  IM using the HP envy m6 laptop.

  Hi Alain,

  Thanks for posting your query in Microsoft Community.

  When you do a Refresh: Applications that you have installed Web sites and DVD is deleted. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.

  Because you want to upgrade to Windows 10, first, you need to update to Windows 8.1 of Windows 8 and then you can switch to Windows 10 Windows 8.1.

  Please refer to: Update Windows 8.1 of Windows 8

  Once you have updated Windows 8 to 8.1 Windows, please see the following article in order to upgrade to Windows 10 Windows 8.1.

  Upgrade to Windows 10 for free

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• the store is down or is it my computer... the store does not load for me to download apps

  .the store does not load for me to download apps

  He has already worked? If this is not the case, check the resolution of your screen. It must be 1024 x 768 minimum to access the store and apps.

• Smart translator bought on Apple Store does not work after upgrade to El Capitan

  Hello

  After the upgrade to El Capitan, I installed all my software and downloaded my previous purchases, unfortunately to say the Smart language does not work and I do not know how to remedy this outside the re - buy again.  I searched through the forum, there is nothing to come.  It is not a free software.  Any ideas please.

  Thanks in advance

  rachealfromva

  Have you asked the people that make this software?  It is for them to make it work with El Capitan.

  Take a look at the criticisms of this kind of things in the app store

  

• App Store does not!

  Well long story short, I can't do either in app purchases, or download updates for my apps because the App Store will not accept my billing information. Does anyone know why this may be? My card works and I know there is money in my account to be able to perform the operation, then I do not understand. Any help would be greatly appreciated.

  See the following for change or remove your information from payment Apple ID - Apple supported and use the iTunes Store support link available to it:

  If you need help to change your payment information, credit card or billing information, contact iTunes Store support.

• App Store does not open, ball keeps spinning.

  My App Store won't open on my MacBook pro. Ball guard spinning.

  Howdy Dennis,

  Thank you for using communities Support from Apple.

  If the App Store will not be open on your Mac, then I suggest to try to see if the same thing happens in a new user.  This will help us determine the next step in troubleshooting.

  How to test with another user account

  You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

  Create a test user account

  1. In the Apple menu, choose System Preferences.
  2. Click the users and groups in the System Preferences window.
  3. Click the lock icon and enter an administrator name and password.
  4. Click on the button Add (+) below the list of users.
  5. Choose a type of user in the new pop-up menu.
  6. Give the user a name and first name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

  If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

  Connect to the test user account

  Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

  Try to reproduce the problem

  Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

  If you use specific test settings depends on (for example using a specific e-mail account or an account iCloud) implemented the same test user account. For email and other parameters, you can use the Internet accounts pane in system preferences to set up these types of accounts. If your home folder files are necessary for tests, copy them into the shared folder in the users folder (/ Users/Shared). After you connect as a user test, copy these items to the same location in the test user home folder to test with.

  If a problem occurs in account only one user

  Is using the same steps in a user account test does not cause the same unexpected behavior, most likely you don't need to reinstall applications or OS X.

  • If a problem occurs only in a single application, check the documentation or Web site for instructions on troubleshooting specific preferences or the definition of the application files.
  • If you need help with a problem or a specific alert message, search the Apple support Web site for the text of the alert message you see.

  If a problem occurs in more than one user account

  If the same unexpected behavior occurs in more than one user account on your Mac, try checking for software or hardware problems.

  How to test a question in another account on your Mac.

  Take care.

• App Store does not work after upgrade to 10.11.2

  Hi guys,.

  A day after Mac OS X El Capitan 10.11.2 came out, I installed in on my MacBook Pro 15 "retina mid-2014. After you install the updated AppStore has stopped working.

  I see that some update is available (both of badge on AppStore icon and label "1 update" icon in the Apple close menu 'App Store' menu), I am able to run applications AppStore without any problem, asked a password for AppStore at some point, but when I run AppStore, what I see is an empty window with a toolbar , logo of the AppStore in the middle and a cone running right beside 'back' and 'forward' buttons on the left side of the toolbar. It does not matter what section of the toolbar, I chose (featured, Top Charts, categories, purchased or updates), nothing happens, spinner is continue to run and does not stop after doing that again for hours.

  Is that what someone has any ideas what it could be and how I can get my AppStore rerun?

  Thank you!

  Please test after taking each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes.

  Sometimes, the cause of the problem may be an Apple network, whereby failure cases none of the steps below will have no effect. You just have to wait for the failure be fixed. This should rarely, if ever, take more than a few hours.

  Step 1

  Connect to the App Store by selecting Sign In in the Store menu. If you are already connected, disconnect and then reconnect.

  Step 2

  Log off or restart the computer.

  Step 3

  Remove or disable 'LittleSnitch' or any other third party software like that blocks outbound connections to network in accordance with the instructions of the developer.

  Step 4

  Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  After testing, restart as usual (not in safe mode).

  Step 5

  If possible, connect to a different network and test.

  Step 6

  Reset the NVRAM.

• IPA-test works, ipa-app-store does not work? bug?

  before you begin, let me tell you that I have not all necessary certificates and mobileprovisions files with me. I use the command-line of AIR 3.0 (as Flash CS 5.5 cannot publish using 2.6 due to bugs). I have already created files 'ipa-test' using files appropriate - that has been verified in ipad as well.

  now I would like to download this project on the apple App I tried to create 'ipa-app-store' using the distribution certificate (converting PEM so .p12) and its mobileprovision file. He couldn't. I kept it for 1 day... temporary files were there in the publication record, and the Manager tasks, he showed that Java.exe was running. At first, I thought that the problem is with the mobileprovision and certificate of distribution of files, I removed the and recreate them, but the result was the same. I create a new file with just a small rectangle inside and then published with the same code, same files (using AIR SDK 3.0)... surprisingly, it has been published. I have no idea what's going on? can someone help me please? overall, it is something like this:

  Project1: ipa-test: published (it's my main project, ipa-test using mobileprovision certificate and developer development works)

  Project1: ipa-app-store: takes eternal (ipa-app-store using the certificate distribution and distribution mobileprovision does not work)

  Project2: ipa-test: published (it's just a test file, which has only a rectangle in it. tried ipa-test using the same files - that I used to create ipa Project1-works test...)

  Project2: ipa-app-store: published (I tried the ipa-app-store by using the SAME FILES THAT I have USED TO CREATE PROJECT1 IPA-APP-STORE... WORKS!)

  I thought that it is because I have many assets in Project1. I deleted them all and I've tried... did not... In fact, I added those all assets in Project2, then I tried... Published! -I think that this means that there is no problem with my certificates.

  In short, Project1 is published with ipa-test, but not with ipa-app-store...

  Here's my workflow (how I created the certificate file and the mobileprovision distribution):

  File mykey.key created.

  He converted. CSR file.

  downloaded to apple.

  Download and install distribution_identity

  distribution_identity at PEM

  . PEM to .p12

  mobileprovision profile of apple--for the distribution and no ad - hoc Web site

  I would be very grateful if someone can help me...

  Amish hi...

  After spending most of the day, finally I could create the .ipa file. What I discovered was that there was a problem with a particular image. In fact, I have 5 frames, each containing a number of lines code. For the 5th Framework, I used to dynamically load the .swf (which included an inside action script). I read that it was not based so I copied all the codes and graphics that and pasted in frame 5. The problem which has finally understood was with this frame. I deleted this frame on the spot because I was too tired and too disappointed. I have no idea if the problem with the graphics/library/ACE. I even tried to copy the frame 5, create a new FLA and create a .ipa; but this does not work too. But I'm happy now that I have downloaded my app on App Store.