iCloud is locked with electronic mail which is not an apple ID

Hello

I accidentally restored an old backup of friend iphone in my iphone. Now the icloud on my iphone keeps asking for password icloud (see image), but my friend doesn't remember the password of this account of old.

We tried to recover the password of this ID apple but we get the following message on the page of Julian inconu: '< email > isn't an Apple ID ".

Help, please

If you are unable to remember your password, security issues, do not have access to your address of rescue or are unable to reset your password for any reason, your only option is to contact the Support of Apple ID, to speak to an operator you should explain that your problem is related to the Apple ID This way you can be attributed to the assistance, even if you do not have an AppleCare plan.

You'll need to be patient with the process and be ready to demonstrate without doubt the phone belongs to you and you will likely be asked to provide a receipt. Do not expect to immediately restore access and if you are not the owner of the phone it will not reset.

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