Icons of apps and blackBerry Smartphones to disappear after each sync

I just got my "BOLD" Wednesday 10 November 26. I took a few pictures and configure multiple e-mail accounts. I put a picture of my wife as the background of the screen. Whenever I have sync it with my computer things change. I have now no icons for my email accounts that I put in place and I don't have one of the photos I've taken. The profiles icon that allows me to define what type of ringtone or vibrate level I want disappeared, although I can scroll up to where it was. Can I have a virus or any other problem or is it just a user error.

Help, please.

Hi and welcome to the burkerich forums!

I had not heard of that happening before.

No data will be lost when you do the following: remove the battery while the device is activated.

Remplacer replace after one minute, let the device reboot 1-3 min.

See if the icons are returned.

Were the photo in the memory of the device or on a memory card?

Also, please specify the version of Desktop Manager you are using and how you

Set options.

Thank you

Bifocals

Tags: BlackBerry Smartphones

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