ID title not accepted in App Builder

Hello

I recently launched a new business account DPS, but the app Builder does not accept email (ID title). ID / password works perfectly well in folio Builder and producer folio, which makes it really confusing. All download credits are appearing in the DPS portal, so the account seems to be put in place. Can anyone help with this? Thank you.

Darin

When you set up your accounts using the Admin account on the dashboard, there are three types of accounts:

  • Admin - allows you to assign roles and view download account data
  • DPS App Builder - allows you to connect to DPS App Builder and create applications
  • Application - used for the title ID and creation/editing sheets

Looks like you are trying to connect using an account that has only an Application role, not a role of DPS App Builder. You can either configure your account of the Application in order to include also the role of DPS App Builder, or you need to assign the role of DPS App Builder to another account, sign in to App Builder with this account and then use the account application such as the ID of the title. I think that most editors have a single account with a role of DPS App Builder, rather than assigning the roles for each account.

More info here:

http://help.Adobe.com/en_US/digitalpubsuite/using/WS9293e1fb3b977c5c-6c5b4101331de1fd6a-80 00.primeras html

Tags: Digital Publishing Suite

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