If there is a problem with Microsoft Windows 7, why should I pay Microsoft to fix?

I called Microsoft about some problems with Windows 7.  They told me my windows is deteriorating and they would charge me $99 to fix.

Is this true?    If there is a problem with Microsoft Windows 7, why should I pay Microsoft to fix?    My computer is only 3 years old.
 
[Moved from comments]

Hello

Thank you for writing to Microsoft Communities.

Customers who purchase full packaged products (products of consumption, the Bureau of operating systems and desktop applications) will receive 90 days of assistance free of charge by phone after this load of Microsoft for support, from product activation is the first incident.

http://support.Microsoft.com/GP/services/en-ID

http://www.Microsoft.com/presspass/ofnote/Nera/Nera.mspx

Hope this information is useful.

Tags: Windows

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