Ill-treatment of CC online support

Where can I start making a complaint about the fiasco, I just had to endure to try to solve what should be a minor issue with changing my contact information of credit card for my subscription of the CC?

I just spent a fruitless hour more converse with what I can only describe as a total jobsworth - can be true that if you move Nations and change your bank accounts, you have to implement a new Adobe ID?

As a result, I was informed the weeks I spent a new portfolio site will be without success, because it cannot be transferred.

A small part of the conversation:

Max Martin: What will happen to all the work I did on creative cloud?

Sanjay kumar: Could you please develop so that I can check and provide you with accurate information?

Max Martin: My website and applications.

Max Martin: Whenever a client Adobe moving to countries they need to do this?

Sanjay kumar: Yes Max, and you can use the applications, but you will not be able to use the site.

Adobe assume that their clients never working abroad?

Apart from that, the rest of the conversation was unnecessary to the point of confrontation... ridiculous, and not what I would have expected Adobe

Yes, if you are moving to another company so that you have a new address abroad and you have a bank account abroad, then you have to get a new account id.  If you have temporarily relocated abroad, but have been keep your original payment and address information your account ID / could stay intact.

Tags: Adobe

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