Illustrator 2015 crashes when opening a second or window

My Illustrator crashes whenever I tried to open another file, and if I open just a work window becomes black (GPU Preview)

Jessica,

You can try to disable the GPU performance by clicking on the icon of the rocket in the bar of the App, or on the top of the menu bar, deselect the box Performance GPU; You may also uncheck performance GPU in your preferences.

Tags: Illustrator

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