Illustrator CC does not open and request the police Verdana size to be activated

Similar Questions

• Measurement and Automation does not open and generates the MAXKnownException error with an unknown exception.

  Measurement & Automation does not open and generates the MAXKnownException error with an unknown exception.

  Heres the log

  Context where the exception was taken:
  (No context - the unhandled exception)

  Size version of Base module
  -------------------- -------- -------- ------------------
  NIMax.exe 00400000 0006 has 000 4.6.0.49152
  ntdll.dll 770E0000 00180000 6.1.7601.18247
  00110000-76060000 6.1.7601.18409 Kernel32.dll
  KERNELBASE.dll 74E00000 00047000 6.1.7601.18409
  SYSFER. 74830000 00072000 12.1.1101.401 DLL
  1BFB0000 0001 NiMaxImp.dll B 000 4.6.0.49152
  Shell32.dll 74E50000 00C4A000 6.1.7601.18429
  Msvcrt.dll 76830000 000AC000 7.0.7601.17744
  74 00000 00057000 6.1.7601.17514 SHLWAPI.dll
  76740000 00090000 6.1.7601.18275 Gdi32.dll
  00100000 76480000 6.1.7601.17514 User32.dll
  Advapi32.dll 75DD0000 000 A 0000 6.1.7601.18247
  sechost.dll 76CC0000 00019000 6.1.7600.16385
  000F0000 rpcrt4.dll 76980000 6.1.7601.18205
  SspiCli.dll 74AE0000 00060000 6.1.7601.18443
  CRYPTBASE.dll 74AD0000 0000 C 000 6.1.7600.16385
  LPK.dll 76470000 0000 has 000 6.1.7601.18177
  USP10.dll 768E0000 0009D 000 1.626.7601.18454
  Ole32.dll 75F00000 0015C 000 6.1.7601.17514
  Msvcp90.dll 739F0000 0008E000 9.0.30729.6161
  Msvcr90.dll 73DB0000 000 has 3000 9.0.30729.6161
  74470000 00009000 6.1.7600.16385 VERSION.dll
  IMM32. 00060000 60000 74 6.1.7601.17514 DLL
  000CC000 76BB0000 MSCTF.dll 6.1.7600.16385
  74320000 00021000 6.1.7600.16385 Ntmarta.dll
  Wldap32.dll 00045000 763E0000 6.1.7601.17514
  Uxtheme.dll 6EB20000 00080000 6.1.7600.16385
  NiMaxUI.dll 1C2D0000 00269000 4.6.0.49153
  Msvfw32.dll 6BE30000 00021000 6.1.7601.17514
  73970000 00032000 6.1.7601.17514 WINMM.dll
  Comctl32.dll 73E80000 0019E000 6.10.7601.17514
  Wsock32.dll 73DA0000 00007000 6.1.7600.16385
  74DC0000 00035000 WS2_32.dll 6.1.7601.17514
  NSI.dll 75AA0000 00006000 6.1.7600.16385
  Oleaut32.dll 76580000 0008F000 6.1.7601.17676
  6D8E0000 003 Mfc90u.dll has 1000 9.0.30729.6161
  MSIMG32.dll 6EBA0000 00005000 6.1.7600.16385
  dwmapi.dll 6EB00000 00013000 6.1.7600.16385
  MFC90ENU. DLL 6EAF0000 0000 D 000 9.0.30729.6161
  NiMaxRes.dll 1BFD0000 0007 has 000 4.6.0.49153
  BtMmHook.dll 10000000 00038000 6.4.0.2900
  PSAPI. DLL 76440000 00005000 6.1.7600.16385
  DCIMAN32. DLL 6E1F0000 00006000 6.1.7601.18177
  MXS.dll 1 B 240000 4.6.0.49152 0000F000
  mxsutils.dll 1B4D0000 00041000 4.6.0.49152
  Msvcp71.dll 7C3C0000 0007C 000 7.10.6030.0
  7 360000 00056000 7.10.6030.0 Msvcr71.dll
  mxsout.dll 1 B 400000 00075000 4.6.0.49152
  64600000 00014000 4.257.3.0 nirpc.dll
  Mswsock.dll 73A 90000 0003C 000 6.1.7601.18254
  profapi.dll 76460000 0000B 000 6.1.7600.16385
  mxMax.dll 1BF20000 00086000 4.6.0.49152
  58000000 00240000 6.5.0.3005 AsstntUI.mxx
  MFC80U. DLL 71210000 8.0.50727.6195 0010F000
  MSVCR80.dll 0009B 000 8.0.50727.6195 72E50000
  Comdlg32.dll 20000 75 0007B 000 6.1.7601.17514
  71180000 00087000 8.0.50727.6195 Msvcp80.dll
  ATL80. DLL 6BD70000 0001 B 000 8.0.50727.6195
  MFC80ENU. DLL 730F0000 8.0.50727.6195 0000E000
  59000000 00582000 6.5.0.3005 mxwTask.dll
  00011000 74180000 6.1.7601.17887 Netapi32.dll
  74170000 00009000 6.1.7601.17514 netutils.dll
  74150000 00019000 6.1.7601.17514 srvcli.dll
  wkscli.dll 74140000 6.1.7601.17514 0000F000
  56000000 00148000 6.5.0.3005 mxwRCEng.dll
  mxcal.mXX 1 A 110000 00056000 4.6.0.49152
  mxcat.mXX 1BE20000 000AB000 4.6.0.49152
  nidmfuiu.mXX 04360000 0010D 000 1.11.0.49152
  NIPALU.dll 64000000 00057000 2.1025.3.0
  64500000 00006000 2.1025.3.0 nipalut.dll
  NIPAL32.dll 00007000 1F700000 2.1025.3.0
  SETUPAPI.dll 76240000 0019D 000 6.1.7601.17514
  CFGMGR32.dll 75DA0000 00027000 6.1.7601.17621
  76220000 00012000 6.1.7601.17621 DEVOBJ.dll
  6 280000 00031000 1.9.0.49152 nimdbgu.dll
  6 000000 00017000 1.9.3.49152 niorbu.dll
  nimstsu.dll 6E180000 0001 has 000 1.11.0.49152
  nimhwcfu.dll 6DFD0000 000 B 6000 1.11.0.49152
  6 050000 0001E000 1.9.0.49152 nidimu.dll
  nimxdfu.dll 0003E000 1.10.0.49152 6D0F0000
  nimxpu.dll 6E1B0000 0000 000 1.11.0.49152 B
  Iphlpapi.dll 74280000 0001C 000 6.1.7601.17514
  WINNSI. DLL 74270000 00007000 6.1.7600.16385
  74B 40000 001BD000 11.0.9600.17126 WININET.dll
  76A 70000 API-MS-Win-Downlevel-User32-L1-1-0.dll 00004000 6.2.9200.16492
  770B 0000 API-MS-Win-Downlevel-shlwapi-L1-1-0.dll 00004000 6.2.9200.16492
  75AB0000 API-MS-Win-Downlevel-Version-L1-1-0.dll 00004000 6.2.9200.16492
  76430000 00003000 6.2.9200.16492 API-MS-Win-Downlevel-normaliz-L1-1-0.dll
  normaliz. DLL 76450000 00003000 6.1.7600.16385
  iertutil.dll 75AC0000 00219000 11.0.9600.17126
  76610000 00005000 6.2.9200.16492 API-MS-Win-Downlevel-advapi32-L1-1-0.dll
  76200000 00017000 6.1.7601.17514 USERENV.dll
  nidmxfu.dll 04470000 0049F000 1.12.0.49152
  nimru2u.dll 6EC70000 00044000 2.10.1.49152
  nimmgluu.dll 69830000 0001E000 1.11.0.49152
  nimercu.dll 6DFB0000 00019000 1.11.0.49152
  MFC71. 00106000 140000 7 7.10.6101.0 DLL
  MFC71ENU. 360000 5 0000E000 7.10.3077.0 DLL
  niGPIBui.mxx B 6, 000000 0008E000 2.7.0.49152
  niIVIui.mxx 02CE0000 000D 0000 4.2.0.49152
  niPXIui.mxx A 671 0000 000BC000 2.1280.1.49152
  niRemPXI.mxx 1 A 270000 00057000 4.6.0.49152
  mxRmCfg.dll 1 has 000000 00090000 4.6.0.49152
  niRMui.mxx 1AD70000 000FD000 4.6.0.49152
  NISRLUI.mxx 6B 500000 00061000 3.4.0.49154
  63800000 00010000 2.7.0.49152 NiSpyLog.dll
  niSWui.mxx 1A3B0000 00072000 4.6.0.49152
  niVISAui.mxx 63360000 0017D 000 4.1280.0.49152
  62 30000 0002E000 4.1280.0.49152 niVISAres2.dll
  RICHED32. DLL 40000 00006000 6.1.7601.17514 6FC
  Riched20.dll 61F70000 00076000 5.31.23.1230
  Wshtcpip.dll 73A 80000 00005000 6.1.7600.16385
  nisysapi.dll 68 has 00000-000B 2000 5.5.2.49152
  Dbghelp.dll 70F20000 000EB000 6.1.7601.17514
  -------------------- -------- -------- ------------------

  Application: C:\Program Files (x 86) \National Instruments\MAX\NIMax.exe
  User name: administrator
  OS version: 6.1.7601 (Service Pack 1)
  Exception code: C06D007E
  Exception addr: 74E0C42D

  Sender's address: 74E0C42D
  Function name: RaiseException
  Module name: KERNELBASE
  Parameters: 00000000 00000001 0518FD84 C06D007E
  Source file: (not available)

  Sender's address: 68A3C6F7
  Function name: DllUnregisterServer
  Module name: nisysapi
  Parameters: 00000000 0518FD50 005F59B8 0000001E
  Source file: (not available)

  Sender's address: 68A53D87
  Function name: DllUnregisterServer
  Module name: nisysapi
  Parameters: 00000350 68A791B8 005F59B8 00000000
  Source file: (not available)

  Sender's address: 68A0DC65
  Function name: nisysInitDiagnosticsByValue
  Module name: nisysapi
  Parameters: 68A 01680 00000001 68A93BB8 FFFFFF01
  Source file: (not available)

  Sender's address: 68A0DFC4
  Function name: nisysInitDiagnosticsByValue
  Module name: nisysapi
  Parameters: 005E2C40 00000000 00000001 00000001
  Source file: (not available)

  Sender's address: 68A 01698
  Function name: nisysInitDiagnosticsByValue
  Module name: nisysapi
  Parameters: 005E2C40 00000000 00000001 00000001
  Source file: (not available)

  Sender's address: 1BE27A73
  Function name: mxGetProvider
  Module name: mxcat
  Parameters: 020469F0 02047084 0518FED0 1BE76CBA
  Source file: (not available)

  Sender's address: 1BE30D2E
  Function name: mxGetProvider
  Module name: mxcat
  Parameters: 02029FA8 02047748 0518FF34 1BE21D4C
  Source file: (not available)

  Sender's address: 1BE35780
  Function name: mxGetProvider
  Module name: mxcat
  Parameters: 00000000 00000000 02047818 020469F0
  Source file: (not available)

  Sender's address: 1BE21D4C
  Function name: (not available)
  Module name: mxcat
  Parameters: 02029FA8 1BE6264D 0518FF7C 73DD3433
  Source file: (not available)

  Sender's address: 1BE21CDC
  Function name: (not available)
  Module name: mxcat
  Parameters: 02030018 00000000 00000000 9192C45C
  Source file: (not available)

  Sender's address: 73DD3433
  Function name: endthreadex
  Module name: MSVCR90
  Parameters: 00000000 0518FF94 7607338A 02047818
  Source file: (not available)

  Sender's address: 73DD34C7
  Function name: endthreadex
  Module name: MSVCR90
  Parameters: 02047818 0518FFD4 77119F72 02047818
  Source file: (not available)

  Sender's address: 7607338A
  Function name: BaseThreadInitThunk
  Name of the module: kernel32
  Parameters: 02047818 00000000 00000000 775D5D69
  Source file: (not available)

  Sender's address: 77119F72
  Function name: RtlInitializeExceptionChain
  Name of the module: ntdll
  Parameters: 02047818 00000000 00000000 73DD345E
  Source file: (not available)

  Sender's address: 77119F45
  Function name: RtlInitializeExceptionChain
  Name of the module: ntdll
  Parameters: 02047818 00000000 00000000 73DD345E
  Source file: (not available)

  If I could come with the OS discs for the thing, I think I'd do a new install of Windows 7.

  Mike...

• . Exe file does not open and with the 'Open with' error popsup program to select

  Original title: my exe file located on my desktop and in my control panel do not open when I click on it

  My exe file located on my desktop and in my control panel will not open when I click on them calling the open window with pop and I have to choose a program to open the file, it's I think that when I was attacked by what looks like a scanning device legitimate XP security 2011. How to address this issue.

  Hi MichelleHarewood,
   
  -With what program to this problem?
   
  This problem occurs when one or more of the following conditions are met:
  • The registry values that are associated with the file name extension are corrupted or missing values.
  • The computer is infected with a virus.

  Follow the steps listed in the article given below to resolve this issue:

  Cannot open files with extensions such as.exe, .com, and.lnk on a Windows XP-based computer

• I was not able to open my my Adobe Illustrator application after update. He says there are a few problems with the preference but after following the instructions, Illustrator still does not work and it keeps giving the samei question. Help, please.

  I was not able to open my my Adobe Illustrator application after update. He says there are a few problems with the preference but after following the instructions, Illustrator still does not work and it keeps giving the samei question. Help, please.

  I think you are talking after upgrade to CC 2015 you're not able to launch I. Also, I believe you speak for read only matter of preference.

  After following the instructions please do not launch Illustrator and check your file preference if the permissions have been set correctly. A good way would be to get inside the preferences folder and then try to create a file manually. If it succeeds, please write to [email protected]

  A few external links to help you set permissions:

  MAC

  OS X Yosemite: set permissions for items on your Mac

  WIN

  Set, view, change, or remove permissions on files and folders

  r-and-file-permissions/465f2b42-63dd-4486-8dd1-c870290efeed http://Answers.Microsoft.com/en-US/Windows/Forum/windows_vista-Files/How-do-i-change-folde

  Kind regards

  Ashutosh

• What Messege 'sapp came to the notification bar but wht' sapp does not open and he will be hanged iphone! What should I do?

  What Messege'sapp appears in the notification bar but it does not open and in addition he shall be hanged my iphone6! So, what should I do?

  Try these steps, maybe this will help you:

  1 check WhatsApp update: Open App Store from your iPhone, click on updates, check if the application needs to update.

  2. restart your iPhone: hold down the sleep/wake button to it turn off and then turn it on again.

  3. close the app: multitasking opened by double pressing the Home button, slide the nonresponse apps up to close.

  4. go in the settings, press Whatsapp, touch turn off everything except mobile and notofications data.

  5. return to the home screen and open whatsapp.

  6. go in the settings, press Whatsapp and turn back.

  7. open whatsapp again. It should work now.

• Windows Live Mail does not open. Contacted the help people who told me to uninstall Windows Live and start over, but my computer won't uninstall it?

  Windows Live Mail does not open. Contacted the help people who told me to uninstall Windows Live and start over, but my computer won't uninstall it? Back to the use of Windows Mail, but now some of my emails are not received by some of their recipients even if they seem to send and there is no error message. It is not a server problem, as everything goes through, if I send directly from their site. Help please.

  original title: Windows Live Mail does not open.

  Hi Fenellacat,

  Here are specific instructions on how to remove and reinstall Windows Live Mail.

  http://support.Microsoft.com/default.aspx/KB/938275

  Matt Hudson
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• whenever I click on a program, that it does not open and the 'open with' screen appears

  whenever I click on a program, that it does not open and the 'open with' screen appears

  Hello

  Use above message for intense and thorough check for malware.

  To restore the ability to run any .exe programs.

  1 make a Restore Point so that you can come back if necessary back although probably not required.

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  2. copy BETWEEN these lines and paste it into Notepad - save as exefileFix.reg - then right
  Click on it and FUSION - REBOOT

  DO NOT COPY THE LINES
  -----------------------------------------------------------------

  Windows Registry Editor Version 5.00

  [HKEY_CLASSES_ROOT\. [EXE]
  @= "exefile".
  "Content Type"="application/x-msdownload".

  [HKEY_CLASSES_ROOT\. EXE\PersistentHandler]
  @= "{098f2470-bae0-11cd-b579-08002b30bfeb}".

  [HKEY_CLASSES_ROOT\exefile]
  @= "Application".
  "EditFlags" = hex: 38, 07, 00, 00
  "FriendlyTypeName" = hex (2): 40, 00, 25, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 52,------.
  00, 6f, 00, 6f, 00, 74, 00, 25, 00, 5 c, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 33, 00,------.
  32,00, 5 c, 00, 73, 00, 68, 00, 65, 00, 6 c, 00, 6 c, 00, 33, 00, 32, 00, 2nd, 00, 64, 00, 6 c, 00, 6 c,
  00, 2 c, 00, 2d, 00, 31, 00, 30, 00, 00, 31, 35, 00, 36, 00, 00, 00

  [HKEY_CLASSES_ROOT\exefile\DefaultIcon]
  @="%1"

  [HKEY_CLASSES_ROOT\exefile\shell]

  [HKEY_CLASSES_ROOT\exefile\shell\open]
  "EditFlags" = hex: 00, 00, 00, 00

  [HKEY_CLASSES_ROOT\exefile\shell\open\command]
  @="\"%1\" %*"
  ""IsolatedCommand"="\"%1\" %. "

  [HKEY_CLASSES_ROOT\exefile\shell\runas]

  [HKEY_CLASSES_ROOT\exefile\shell\runas\command]
  @="\"%1\" %*"
  ""IsolatedCommand"="\"%1\" %. "

  [HKEY_CLASSES_ROOT\exefile\shellex]

  [HKEY_CLASSES_ROOT\exefile\shellex\DropHandler]
  @= "{86C86720-42A0-1069-A2E8-08002B30309D}".

  [- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\UserChoice]

  --------------------------------------------------------------
  DO NOT COPY THE LINES

  If necessary:

  Check the fix of exe here
  http://www.Winhelponline.com/articles/105/1/file-association-fixes-for-Windows-Vista.html

  Also check this one if it applies
  http://www.Winhelponline.com/articles/165/1/restore-the-exe-file-association-in-Windows-Vista-after-incorrectly-associating-it-with-another-application.html

  How to set default Associations for a program under Vista
  http://www.Vistax64.com/tutorials/83196-default-programs-program-default-associations.html

  I hope this helps.

• CD drive does not open and the light does not work

  original title: single CD player problem

  The problem with my CD player seems to be unique I can't find an answer, or someone else with the same problem online.

  My computer is custom built, the CD player lasted me 1.5 years no problem, not until one day I realize, it does not open and the light does not work on it, I ordered a new drive and installed that one, still does not work. so, I replaced the SATA cable which connects to the motherboard, still does not.

  When I go to my computer the drive appears but when I right click > eject it says: "year error occurred while ejecting CD drive D".  It also appears in devices such as SCSI CdRom Device Manager but I am not sure if it's actually my CD player.

  I also tried troubleshooting http://support.microsoft.com/gp/cd_dvd_drive_problems and no solution.

  WTFFF ideas? I really hope that its not the motherboard

  There are two cables you need to connect to the drive, one for data and one for power.  You must connect both training at work.  If you only have the data cable is plugged and not cable power which would be a possible cause of the problem that you see.

  "Ryanb1290" wrote in the new message: * e-mail address is removed from the privacy... *

  Sorry, im just of knowledge about computer hardware.  you say that I should try a different agreement or another port to plug in?

  I tried to connect on a couple different SATA ports on the motherboard.

• ENcypted file does not open and the key file is lost.

  Hello

  Does not open my encrypted file and the key is lost.  I did it in windows 7 and my system crashed.  I then restoed operating system, then my encrypted file does not open and the key file is on the same partition and also, he was gone.  It of a personal record and is very important and punch.  I tried to take possession of the file and that did not work I was wondering if there is a tool or method which can decrypt the file.  I know that their around the key file, or if there is a way to get the certificate... Please help.  Thank you for your help and answers.

  If your certificate and key are lost or damaged and you do not have a backup, you will not be able to use the files that you have encrypted.

  http://Windows.Microsoft.com/en-us/Windows7/what-to-do-if-you-lose-your-file-encryption-key
  "What to do if you lose your file encryption key.

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-open-an-encrypted-file-if-I-am-denied-access
  "How to open an encrypted file if I am seen refuse access?"

  Cordially,

• I'm trying to install Adobe PS CS3 for my boss on another computer. I put the program on a hard disk and copied to the other computer now, it does not open and said he needs the license. What can I do to make it work on this computer?

  I'm trying to install Adobe PS CS3 for my boss on another computer. I put the program on a hard disk and copied to the other computer now, it does not open and said he needs the license. What can I do to make it work on this computer?

  Copy the program through a new machine will not work.   Install it using installation files and activate using the serial number assigned to the license.

  CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html

• Lighroom does not open and I get the following message "this beta version of lightroom has expired.

  Lighroom does not open and I get the following message "this beta version of lightroom has expired. Help, please

  Thank you for your help.  I upgraded to LR4 and everything is now sorted (I hope)

  All the best

  Serena

  (details deleted by the moderator)

• A banking site does not open, detect that the DNS is not responding.

  facing problem by opening a bank site.

  a banking site does not open, detect that the DNS is not responding.  Is this problem on the site of the Bank everyone or internet connection problem mine?

  Hello

  1. which version of the Windows operating system is installed on your computer?
  2. What is the error message or an exact error code?
  3. this phenomenon occurs only at a particular Web site?
  4. what version of IE are you using? (If you use Internet Explorer)
  
  I would sugget you follow the methods and the chcek below if it helps.

  Method 1: Find out what version of Internet Explorer you are using

  a. open Internet Explorer by clicking the Start button, and then click Internet Explorer.
  b. press ALT + H and then click on about Internet Explorer

  Method 2: Follow the link and check if that helps.

  Can't access some Web sites in Internet Explorer
   
  

  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

  Method 3: You can also follow the link and check if it helps.
  You cannot connect to or connect to Web sites in Internet Explorer secure
   

  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

  It will be useful.

• My windows Security Center does not open and I get a notice that "no software firewall is detected.

  My Windows Security Center does not open, and I am also unable to turn on my firewall.  I get notification "not detected any firewall software.

  Hello

  It seems that you need help to solve the problem of Windows Security Center. Please respond to the suite, which will help us to help you in the right direction.

  1. do you get an error message when you try to turn on the firewall?

  2. which antivirus app do you use?

  Refer to the following information and check the status of the issue.

  See the section "Nithyananda J replied on November 27, 2009" what about Windows Security Center

  The windows Security Center service cannot be started.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/the-Windows-Security-Center-service-cant-be/d8250e7a-ee3c-4302-8CA6-9e2a10262feb

  I also suggest you to run the Fixit from the following link.

  Diagnose and automatically fix problems of Windows Firewall service.

  http://support.Microsoft.com/mats/windows_firewall_diagnostic/en-us

  You can also try to solve the problem by running SFC scan

  Make the SFC scan and check the status of the issue.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  I hope this helps.

• BlackBerry smartphone browser does not open and my screen freezes

  Hi, I do not know what I did to desreve, perhaps bum composed a few setting changes?

  When I select my browser, it does not open and blocking my screen. When I try and open my google app

  It gives me a search screen, but when I search something it blocks on the screen.

  My google maps screen seems to work but have lost my friends and their locations of Lattitude.

  When the screen is locked, I can't do anything with buttons or icons. I have to select the "red phone" icon

  to unlock the screen...

  Helpp!  any ideas?

  The best thing to do when such strangeness slips into your phone is a battery pull.  Remove the battery while your phone is on, then replace it a few seconds later.

  If your problem persists after trying that, let us know and we will try something else.

• When I plug my portable hard drive to the usb port it does not read and display the contents...

  When I plug my portable hard drive to the usb port it does not read and display the contents...

  Hi deaza,.

  Ø Have you connected the USB hard drive to the computer directly or you have used an external USB hub to connect?

  O trying to connect to another USB port to check if it works?

  O the hardrive shows in windows of the computer when you connect it?

  Method 1:
  If you have installed security software, I suggest you to temporarily disable the security software and connect the USB and check to see if the same problem happens. Make sure that you enable the security software after checking.

  Alternatively, you can try to plug the USB key into a different USB port and check if it helps.

  Method 2:
  I suggest trying to launch hardware and troubleshooting of devices and check to see if it helps, here is the link:http://windows.microsoft.com/en-US/windows7/What-to-do-when-a-device-isn ' t-installed-correctly

  Method 3:
  If this does not help, then follow these steps:

  (a) remove all your USB devices. Use the safely remove the feature to turn them off.

  (b) open Device Manager and navigate to the section for USB. Uninstall all USB drives. There should be one for each USB port, and then restart.

  To open Device Manager, go to the link below and follow the steps:

  http://Windows.Microsoft.com/en-us/Windows7/open-Device-Manager

  (c) Windows should re - find all of the devices. If it is not the case, note the error message and let us know.

  You can also navigate to the link below and follow the steps to install the USB device.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device

  I hope this helps. Let us know the results.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.