Illustrator CC + Windows 10 question

Hello. I am having trouble with this combination: Illustrator 10 Windows files on an external hard drive. It of my computer, is a real mistake on the program? Can fix this or I have to wait for an upgrade?

It does not show me an error, there just freeze and the only thing that allow me to do is to close the application.

Alberto,

External media: it is generally recommended here for open/save from/to clean hard disk and to copy to and from networks and removable media. You maybe lucky (for a while), but the chances of corruption of files and other unpleasantnesses are immensely greater when you use something else than the hard drive, and it is better safe than sorry.

In addition to the (much longer) risk of file corruption, some issues are mentioned here:

http://helpx.Adobe.com/Illustrator/KB/Illustrator-support-networks-removable-media.html

To have a network really work requires little work.

Make sure that you do not mix Mac and Windows on a network: you must use a Mac with Mac machines and a Windows Server with Windows machines.

If you go through external means, it is always safer to zip/compress the file to avoid corruption.

And I think that the good order/way is to update the operating system, and then reinstall the applications. Which was how you did it?

It may be best to reinstall using the way complete three steps (the otherwise strange things may persist):

(1) uninstall (check the box to delete the preferences),

(2) run the cleanup tool, see the link below,

(3) reinstall.

http://www.Adobe.com/support/contact/cscleanertool.html

Also remember to update the drivers after the upgrade of the OS.

Tags: Illustrator

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