Illustrator crashes on save and open

I have Illustrator CS4, which worked perfectly for weeks and then all of a sudden it would not open a file and then crashed.

Now, it starts very well and I can work in it but as soon as I try to open a .eps or .pdf (or any file) it crashes. Also when just trying to save the file still more simple it crashes.

Now, I was on the phone with support that has me remove preferences etc, also I uninstalled and resintalled with no improvement.

I went so far as to reinstall CS3 and the same result.

Support show me only if I connect another user then it work, but that means logging in and out to use Illustrator.

I tried everything to do this work, and it kills my workflow.

Looks like Illustrator is just a bit too fragile a program!

I hope someone knows how to solve what Adobe doesn't

Archive to reinstall you can keep your applications, settings and all the

It's just cleans your system

Tags: Illustrator

Similar Questions

  • Illustrator crash on save, cannot open existing .ai files be :'(

    Then all of a sudden Illustrator doesn't let me open existing files or save a new file. Can create a new file, save get the beachball of death. From beachball open black screen of death. Don't be any error messages just beachball. Last thing, I tried to do is create a new document and save to gdrive. I stop a bunch, updated all the cc apps (just the latest AE update), tried to open the files of office, I tried to save on the desktop. Have a Macbook pro 16 GB of ram, 54 GB of free storage. All other applications work.

    Is a printer connected, implemented and enabled?

  • Photoshop CS5 crashing when trying to save and open files (need urgent help)

    Hello

    Recently, my photoshop CS5 played upward and often when I try to save files it will freeze to the point of crash and clicking on ok. Today too it crashed when I tried to open a photoshop file.

    It's very frustrating because I'm a graphic designer and trying to complete an urgent task, but I suck because anything I do is save and I have to keep starting over. It is literally broke down about 40 when the day is over and I lose so many hours that I just haven't.

    Please help me, it came out not the case and needs to be repaired emergency.

    My as mentioned version is CS5 and I've updated yesterday with nothing doesn't.

    My laptop is a Mac

    If necessary info:

    Model name:MacBook Pro
    Model identifier:MacBookPro7, 1
    Processor name:Intel Core 2 Duo
    Processor speed:2.4 GHz
    Number of processors:1
    Total number of cores:2
    L2 Cache Memory:3 MB
    Memory:4 GB
    Bus speed:1.07 GHz
    Boot ROM version:MBP71.0039.B0B
    Version of the SCM (System):1.62f6
    Serial number (System):WQ0422P1ATM
    Material UUID:92320237-011A-5454-96B7-28704CE335C0

    Motion sensor sudden:

    State:Activated

    Any help much appreciated.

    I don't think I did something for it to start to happen, is it just came out of nowhere... I usually just do the same thing a few things with the program and also havn't changed files or even the computer.

    Thank you.

    Yes, you're crashing on a good bug known to MacOS.

    Apple is still working on a fix.

    But in the meantime, go run disk utility and repair your disks - which must repair the disk of the data structures and avoid the bug.

  • Illustrator crashes on save in. AI with a layer of text not indicated

    Illustrator 2015.3.1 - 10 of Windows with the latest updates installed and NVIDEA GTX GPU 970 (372.70) latest drivers running.

    Illustrator was working fine a couple of days. Today, when I was working on a new file and went to save, Illustrator crashed. I have re-opened, automatic backup of backup is restored, immediately try to save, down again.

    Here's what I did:

    • I checked to see if there was an update available - there were. 2015.3.1 update, restart the computer, Illustrator breaks down.
    • Try to delete the Preferences file, it deletes the automatic record of my work, so I try to edit a new file, add text, trying to save, Illustrator breaks down.
    • Open illustrator, try to disable the use of the GPU in the program, create file, add text, try to save, Illustrator breaks down.
    • Open Illustrator again, create the new file, write something, try to save, Illustrator breaks down.
    • Read online on the problems that others have any with build 2015.3.1. See that users have a problem with text, specifically the fonts on the system. Thinking that he could be bound for the fonts used (unlikely, as they are common fonts - Lato and Gotham), I open a new file, add text by using the font Verdana size, try to save, Illustrator breaks down.
    • Open illustrator, create the new file, add text, text, try to save. HAVE file, file, Illustrator IS NOT crash. Try to add more text, and as I change the text, Illustrator freezes/crashes.
    • Read online users have a problem with saving EPS files, but their 2015.3.1 hangs when registering. Files HAVE with the text which are not described. I open illustrator, add text, not to expose the text, try to save as. EPS, illustrator IS NOT crash. I continue to work on the file, and I'm editing text, Illustrator blocks.

    To summarize what I've lived, Illustrator currently won't let me save files to the format HAVE whose text is not specified, it crashes. It will save the files WITH specified text. It will save EPS files with text are not described. Illustrator crashes when editing text. Best practices for troubleshooting are completed.

    Windows Event Viewer shows the following as being the culprit, with the first line/file is causing most of the accidents:

    1. Path of the failing module: C:\Program Files\Adobe\Adobe Illustrator CC 2015.3\Support Files\Contents\Windows\dvaui.dll
    2. Path of the failing module: C:\Program Files\Adobe\Adobe Illustrator CC 2015.3\Plug-ins\Extensions\ControlPanel.aip

    I am at a loss. Any ideas? Is not the first time I met problems with Illustrator CS and I'll be more frustrated when it comes to a program that I use for my livelihood, and I am constantly to uninstall the entire suite CS on my system just to get a program to work (I seriously just did about a month ago and a half to try to fix the Illustrator [ironically] with no resolution).

    Hello world

    After a LOT of troubleshooting with support and be wound up to software engineers/developers. It came down to a simple problem that has happened in the past with Adobe Photoshop.

    If there are all the fonts installed on the system that contains special characters in the name of the FILE (I had several that were the symbol of the brand), it will make Adobe Illustrator fails when you change a file, or when you try to save. Previously, I had this problem with Photoshop, but they released a patch that fixed, so hopefully that happens as well with the Illustrator.

    Hope this helps anyone else has a similar problem.

  • Popup to save and open while downloading the pdf document.

    Hi all

    I have a web application where in I have download the PDF documents on the server. When I try to add the document, when the document is downloaded, I get a popup asking to save or open. How can I remove the popup?

    In the Sub screen, when I download the sample document, once the document is added, I will get the popup view downloads. It is a web application and after clicking the AddFile, I get a file browser to select the file. Once the file download selected, the document is added and popup appears.

    Sample.JPG

    I have Adobe Reader addon activated in the addon section of manage. I'm sure it's a problem with the Adobe reader software since the problem is not with all my colleagues. Only a few have this problem. Kindly help.

    Hi krishnaECM45,

    Please perform the following steps to stop this pop-up:

    Open Internet Explorer > tools > Internet Options > Security tab > select Internet > custom level > security settings > download file > disable > OK

  • CS6 Illustrator crashes when click-and - drag to move the object.

    Run 16.0.5 on a MBP OSX 10.9.5 the retina. Whenever I try to drag an object to move, Illustrator crashes. I can click on an object/points and move with my keyboard arrow keys, but not with the mouse or trackpad. I have reimagee my machine, with all fees install cs, but the problem persists. All tracks for a solution are appreciated.

    e,

    The problem may be caused by the extension Chrome Pushbullet, see this post by Matt #3 with solution.

    https://forums.Adobe.com/message/6984777#6984777

    or by the Adobe color extension, see this post #2 of byhexxstatic with the solution,

    https://forums.Adobe.com/message/7095368#7095368

    or you could try to reinstall using step three way:

    Uninstall, run the cleanup tool and reinstall.

    http://www.Adobe.com/support/contact/cscleanertool.html

  • Save and open the remote aspx file on the device

    Hello.

    IM developing a widget that opens up to a distance of webfilehttp://11.11.11.11/myHtmlPage.aspx. I need it to be available offline that I have but I would like to put the HTML on my SD card.

    My question is. How to save the file with all its html and how can I open it so that it opens as a Web page.

    Here is a code snippet which does not really. (he opens the file stored on the sd card, all right but with the text http://11.11.11.11/myHtmlPage.aspx instead of the html code that was in the original file

    var

    filePath = file:///SDCard/myDataFile.html;

    function

    openFile() {}

    blackberry.io.file.readFile (filePath, readFile);

    }

    function

    {saveFile()}

    object var blackberry.utils.stringToBlob = blob ('http://11.11.11.11/myHtmlPage.aspx'); ("' saved file");

    blackberry.io.file.saveFile (filePath, blob);

    }

    I think the problem lies in the following snippet:

    var blob = blackberry.utils.stringToBlob('http://11.11.11.11/myHtmlPage.aspx');"file saved");
    

    stringToBlob does not have an HTTP request for the value you provide.  It turns out some string that is received in a blob object.

    You will need to use XmlHttpRequst to make a Web request to the given page and then use the results of this HTTP response in the call to the stringToBlob method.

    Does that make more sense?

    See you soon!

    Adam

  • Photoshop Save and open pop-up windows black screen

    After upgrade my mac to the latest el capitan (10.11.5), I noticed that photoshop cs5.1 acted upward. I can no longer open or save files because the pop up screen is all black. I looked in other forums and tried to change the General on Acrobat preferences that seem to help some people with their problem, but it did not help me.

    The pictures below are what looks like on the screen when you try to open a file and when you try to save a file.

    Screen Shot 2016-06-15 at 1.19.42 AM.pngScreen Shot 2016-06-15 at 2.10.43 AM.png

    I am at a loss on what to do, as I do not know if there is a problem with photoshop itself, or just the update more recent el capitan.

    Thank you in advance.

    CS5 is not supported and could be a problem with the latest OS, but first of all I would like to try to reset your preferences: restore default preference files

  • Save and open projects

    I am running after effects 6 on an iMac. However, I have some AE files that have been designed using earlier versions. Versions there are maybe 3 or 4. I would like to save the old AE like AE 6 files files to review the files. However, I am running Yosemite and it will only allow me to open AE 6 or later version. Is there a way to open the old AE files and save them as files AE6? Thank you, Michael

    opening projects After Effects of previous versions and re-registration in previous versions

  • DW CS6 file save and open the Question

    I noticed this glitch in DWCS6 and also Flash CS6, for example, if I crop an image in Photshop and save in a folder, open the folder and see the file inside. Now, I open Dreamwever and go to add the file (which is a jpg file) to an html page. But when I open and navigate to the folder that the file is located in he's not here.

    I tried a few times and have no idea why this is.

    I'm a Lion as mentioned 10.7 DWCS6 running

    any help that slows me down.

    RD

    Permissions of suffocating, resolved!

  • Photoshop cs4 crashing on registration and opening .pdf

    Whenever I try to use photoshop cs4 to save a file in pdf format or to open a PDF the pinwheel will pop up and the programs will break. I always use the cs3 nd he'll save files to PDF without problem.  I have a mac book pro 2.4 ghz processor with 256 graphics card and 4 GB of ram.

    I don't think that memory is the issue.

    You by chance CSR uninstall after installing CS4?

    If that were the case, or if you have not used the Adobe Unistaller uninstalling CS3 (before or after the installation of CS4), you will need to uninstall CS4 by the uninstaller of CS4, then run the script CS3Clean (to search and download), then repair permissions, install CS4 once more in the original DVD, then repair permissions.

  • How can I configure Windows 7 and Office 2003 to save and OPEN files on my E: drive?

    I have a new PC with Win 7.  I will store my documents and photos on the E: drive.  I added the E: drive 'My documents' to the library.
    I can't open the documents in the file-> open or New because the open window does not see the drive E:.  If I have rescently opened a doc (via my computer) I can open it in the list of used rescently.

    Hello

    1. is this problem limited only with Microsoft office?

    2. is it a physical partition or virtual partition?

    Method 1:

    I suggest you to check records in management if you see E: drive?

    A. click Start, type in diskmgmt.msc search box and check if you're able to drive E: see.

    Method 2:

    If this isn't the case, create the partition and check.

    Create and format a hard disk partition

    http://Windows.Microsoft.com/en-us/Windows7/create-and-format-a-hard-disk-partition

  • Illustrator crashes on the mountain open Lion

    This happens on my Macbook pro. I never work! I need to work because I created documents CC on my desktop and I need to be able to open documents on my laptop.

    Thank you

    Problem solved thanks to you connect. Guilty of plug-in "wacexport.aip" that has been added in the CC HAVE installed folder location.

    ~ Marcel

  • Save and open files

    Hello world

    For my flex app, I want my client can save their configuration files for display and it can use next time. So there must be a pop-up window to show file names and promte a user window between the name of the file.

    I know there are two possible ways to do this:
    First, save the file to the web service and then download on the local machine and vice versa, download the file to the web service and the flex application then read these web service configuration files.

    I don't know if this method will expose more information about our server or not. Just that I'm not sure that the question of security in this way.

    Second, simply save all the files for the web service based on the user name, and then I use popUpManager to create two popup windows to interact with users in order to get the name of the file.

    It will cost space on the server if there are too many users. In fact, I read a post on this forum stressed the PopUpManager.removePopUp () method cannot release memory properly.

    I am struggling with the method to use, or someone has a better idea, please help me out here.

    Thanks in advance.

    If I apply that I would like to send data to the server to save it and the request from the server the next time the application starts. This makes your application a much truer 'web' application, because the user can return to their work from any computer. If you download the file, you will not be able to read in the Flash Player - you will only have to upload to the server and then the request of the player, so there is no real point to that.

    In other words, there are really only one option: send to the server to save the data, reading from the server to get it back. I think that a server would be gigabytes of space; How big can your data be?

    Unless you expect someone to spend hours using your application Flex, don't worry too much memory. We know this problem and if has not been processed by the updated version on the website, I'm sure it will be resolved in the following.

  • PDF files are saving and opening Word documents

    My pdf files with pdf extensions record, record however that some type of word doc. When I click the icon to open the saved file, it opens in windows 7 and script. I have to select open with. They also save incorrectly. I lost the value default save and open in PDF format - previously had no problems with this?

    All they have the PDF file extension? If open with work, simply go a step further.

    • Right click on the saved PDF file.
    • Select: Open with on the shortcut menu.
    • Click: Choose [default] program.
    • Letter: (Adobe Reader or Foxit. If you use)
    • Check: Always use the selected program to open this type of file.
    • Click OK.

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

Maybe you are looking for