Illustrator CS4 closes as soon as it is in the registration box

I had installed an Illustrator CS4 on windows 8 and used successfully for a few weeks.

Now, when I open the program, it will start to load, access the registration box (box outline only, nothing else), then close.

I am at a loss what to do. (not very computer)

Can I uninstall/reinstall the program on this computer and continue to use the serial number, I installed it with that? I read all the horror stories of serial number!

Thanks for any input.

pmmucci,

You can indeed. More than anything, you can install on two computers (remember to turn it off during the uninstallation).

You must reinstall using step three way:

Uninstall, run the cleanup tool and reinstall.

http://www.Adobe.com/support/contact/cscleanertool.html

Tags: Illustrator

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