Illustrator CS5 to crash

Similar Questions

• Illustrator CS5.1 crashing on Start Up

  I have problems with Illustrator CS5.1, which seems to be crashing when starting upwards. Everything was working fine a few days ago. I did recent updates or made any changes to my mac, it just happen randomly tonight. When you open the app, I get to the screen that reads 'initializing' orange start-up. The spinning clock appears, immediately followed by the spinning beachball. Subsequently the application "unresponsive" and then I have to do a force quit. I restarted my mac several times with no luck! All of the other creative suite applications are working well. Any help would be appreciated! Thank you!

  Charlotte,

  (Try the list of 3) or 4); I think you can skip 5) in this case.

  The following is a general list of things you can try when the question is not in a specific file and when it is not caused by problems with opening a file from external media, see below. You tried/made some of them already; 1 and 2) are easier for temporary strangenesses and 3) and 4) specifically preferences might be corrupt); ((5) is a list in itself and 6) is the last resort.

  If possible / there is, you must record a current work first, of course.

  (1) close Illy and open again.

  (2) restart the computer (you can make up at least 5 times);

  (3) close Illy and press Ctrl + Alt + Shift / Cmd + Option + shift during startup (easy, but irreversible);

  4) move the folder (follow the link with this name) with closed Illy (more tedious but also more thorough and reversible), for CS3 - CC you can find the file here:

  https://helpx.Adobe.com/Illustrator/KB/preference-file-location-Illustrator.html

  5 look through and try the relevant among the other options (click on the link with that name, item 7) is a list of the usual suspects among other applications which can disturb and confuse Illy, point 15) applies to the maybe CS5, CS6 and CC);

  Even worse, you can:

  (6) (check the box to delete the preferences), run the cleanup tool (if you have CS3/CS4/CS5/CS6/CC) to uninstall and reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

• Illustrator CS5.5 crashes when closed

  I am running Windows 7 64 bit on a machine of Quad i7 with 8 GB of DDR, 1.5 TB of disk space and Adobe CS 5.5 installed.  I have a constant repetition of the Illustrator to crash when it closes.  It is a problem constant regardless of how close the program or if I have the options of "compatibility" for various active OS.   It has all the latest updates installed (as I know) and I have nothing to prevent the crash reporting in Windows.

  All my other Adobe Suite software works very well, reported nothing (other than Flash Player issues).

  Any thoughts?

  I discovered TeamViewer puts a "button" on the border of Windows Shell near the usual reduction, maximize and close buttons in the upper right corner.  The button installed by Teamviewer allows the user to share the program or the screen with another person in 'quick launch' options by clicking on.  Software Adobe do not use the standard windows shell API this button will crash on exit and start the process of troubleshooting windows.

  To disable the button on a program, it is necessary to open the Teamviewer, go to options, Options, advanced, the button 'Show Advanced Options', then back to general then pushed again.  Once you have the list for Advanced options, scroll to "Settings advanced computer and Contacts" and you should see "QuickConnect button" and a link to configure.  Press the button to add your individual Adobe programs to the list of applications of mobility.

  Restart Illustrator, and exit the program to verify that it not to crash on exit and you should be all set.

  (My thanks to the Teamspeak team for their help solve my problems)

  Charles.

• Everytime I try to save a file, how can Illustrator CS5 keeps closing I fix it?

  You just bought a new MacBook Pro 15 "and every time I try to save a file in Illustrator CS5 it crashes on me, how can this be repaired?

  anti-hero,

  We're talking CS5 on El Capitan?

  There is a certain (potential) problems with this combination.

• I have a challenge Code and need a Code of taking in charge to reload my Illustrator CS5 after my system crashed?

  I have a challenge Code and need a Code of taking in charge to reload my Illustrator CS5 after my system crashed? Windows 8

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

• Illustrator CS5 + El Capitan = Mac crashing!

  I have a problem since the installation of El Capitan. When you use Adobe Illustrator CS5, any time I try to use the eyedropper tool, the program will crash as soon as I click on the object, I'm trying to copy the color of.

  I noticed that I am able to use the pipette with success ONLY when copying the color of a color object. If I try to copy the color of an object with a -bottom gradient, or copy a color of an embedded image/photo, the crash is immediate.

  The issue going both my MacBook Pro (15 inch, early 2011) and my iMac (24 inch, early 2008).

  Help, please. I am very dependent on the help of Adobe Illustrator for my work.

  All of the tips, or if you have the same (or similar) problem let me know if I can avoid everything which will cause the crash!

  El Capitan is not an operating system supported for CS5.

  Please refer to the system requirements here: system requirements | Adobe Illustrator

• Illustrator CS5 crashes when you start Mac OS Yosemite

  Hello Adobe forum.

  For the last few days I tried to fix my Illustrtator CS5 app, but it hangs during startup.

  I got a new Mac Book Pro. I transferred all my files and I did a clean install of my Adobe CS5 Suite Design premium. (I made sure it was disabled on my first computer laptop too)

  All CS5 applications works except Illustrator. I also made sure to be updated on the CS5.0.2 patch, removed the Preferences folder, deleted the cache of police... uninstall - reinstall -... and yet once again, but no luck. Any help will be greatly appreciated. Also here is the error report.

  Kind regards

  Mike

  Process: Adobe Illustrator [624]

  Path: / Applications/Adobe Illustrator CS5/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe

  ID: com.adobe.illustrator

  Version: 399 (15.0.2)

  Code type: X 86 (native)

  Parent process:? [1]

  Responsible for: Adobe Illustrator [624]

  Date/time: 2014-12-02 00:38:44.789-0500

  OS version: Mac OS X 10.10.1 (B 14, 25)

  Report Version: 11

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Request for clarification:

  Reason for termination due to an untrapped exception "NSInvalidArgumentException" app: "launch path is not accessible.

  Specific application Backtrace 1:

  CoreFoundation 0 0x90e9b343 __raiseError + 195

  1 libobjc. A.dylib 0x9a939a2a objc_exception_throw + 276

  2 CoreFoundation 0x90e9b25d + [print raise: format:] + 141

  3 Foundation 0x940c478b-[NSConcreteTask launchWithDictionary:] + 642

  4 Foundation 0x940c3d58 + [NSTask launchedTaskWithLaunchPath:arguments:] + 258

  5 ExtensisFontManagementAICS5 0x194fbf95 _Z19FindAndLaunchFMCorePSs + 651

  6 ExtensisFontManagementAICS5 0x194fbaab _ZN9EPILoader17GetSharedInstanceEv + 247

  ExtensisFontManagementAICS5 7 0x194ae38c _Z13StartupPluginP18SPInterfaceMessage + 244

  8 ExtensisFontManagementAICS5 0x194ae8b3 _Z4MainPcS_Pv + 177

  9 adobe Illustrator 0x006e8632 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3769602

  10 adobe Illustrator 0x006e4797 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3753575

  11 adobe Illustrator 0x006ec45a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785514

  12 adobe Illustrator 0x006ec51a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785706

  13 adobe Illustrator 0x001c02cc _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716656

  14 adobe Illustrator 0x006ecf6f _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3788351

  15 adobe Illustrator 0x006e6827 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3761911

  16 adobe Illustrator 0x001be936 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1710106

  17 adobe Illustrator 0x001c01a3 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716359

  18 adobe Illustrator 0x00113d3a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1010718

  19 adobe Illustrator 0 x 00050768 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 210508

  20 adobe Illustrator 0x000513f6 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 213722

  21 adobe Illustrator 0x00050b6e _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 211538

  22 adobe Illustrator 0 x 00113001 4QAttributeListEPS3_PNS2_8QProjectEl + 1007333 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1

  23 adobe Illustrator 0x000d424a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 749870

  24 adobe Illustrator 00003436 Adobe Illustrator + 9270 0 x

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 com.apple.CoreFoundation 0x90e9bcd7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7

  1 com.apple.CoreFoundation 0x90e9b659 __raiseError + 985

  libobjc 2. A.dylib 0x9a939a2a objc_exception_throw + 276

  3 com.apple.Foundation 0x940c5a0f-[NSConcreteTask launchWithDictionary:] + 5382

  com.apple.Foundation 4 0x940c3d58 + [NSTask launchedTaskWithLaunchPath:arguments:] + 258

  5 com.extensis.AutoActivationPlugin.AI15 0x194fbf95 FindAndLaunchFMCore(std::string*) + 651

  6 com.extensis.AutoActivationPlugin.AI15 0x194fbaab EPILoader::GetSharedInstance() + 247

  7 com.extensis.AutoActivationPlugin.AI15 0x194ae38c StartupPlugin(SPInterfaceMessage*) + 244

  8 0x194ae8b3 hand com.extensis.AutoActivationPlugin.AI15 (char *, char *, void *) + 177

  9 com.adobe.illustrator 0x006e8632 AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3769602

  10 com.adobe.illustrator 0x006e4797 AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3753575

  11 com.adobe.illustrator 0x006ec45a AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3785514

  12 com.adobe.illustrator 0x006ec51a AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3785706

  13 com.adobe.illustrator 0x001c02cc AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1716656

  14 com.adobe.illustrator 0x006ecf6f AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3788351

  15 com.adobe.illustrator 0x006e6827 AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3761911

  16 com.adobe.illustrator 0x001be936 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1710106

  17 com.adobe.illustrator 0x001c01a3 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1716359

  18 com.adobe.illustrator 0x00113d3a AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1010718

  19 com.adobe.illustrator 0 x 00050768 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 210508

  20 com.adobe.illustrator 0x000513f6 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 213722

  21 com.adobe.illustrator 0x00050b6e AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 211538

  22 com.adobe.illustrator 0 x 00113001 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1007333

  23 com.adobe.illustrator 0x000d424a AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 749870

  24 com.adobe.illustrator 00003436 x 0 0 x 1000 + 9270

  That's what I would have recommended. Have you tried to update the plugin Extensis. In my view, that there is a new for Yosemite.

• Adobe Illustrator CS5 do not remember the last settings &amp; crashing

  Hello

  I use the latest version of illustrator CS5 on a MacBook Pro Intel Core Duo, the rest of my work of Master Collection ok except illustrator

  First, every time you exit illustrator he crashes and asks to send an accident report

  Second, when you reopen and go to file > open recent item, no document has previously worked on in the list

  Third, when I put in place of the units in inches for example then the reopen the next day, he returned to the milimeters?

  Does anyone know how to change this problem? Apart from that it seems to run pretty smooth

  Thank you

  To add to this, in case your trash folder settings and happens again, you have right or control click on the folder of the settings in the preferences and select Get Info and search for property and permissions and you can change it there to read/write.

  But when you do this, click the icon of padlock at the bottom of the window, read the information and then enter your username and password at the bottom of the Get Info there is a gear as icon with a down arrow it will allow you to apply the change to all content in the folder read/write settings.

  To search for the folder settings

  1. quit Illustrator.
  2. go to user/username/Library/Preferences/Adobe illustrator CS5 Settings and parameters, the entire record of the trash not only the contents of the folder...
  3. launch Illustrator. Illustrator creates a new preferences file.

• Illustrator CS5 crashes on the renunciation of the Mac

  I saw the other thread (one marked responded) - but fixing the permissions that he proposed has not fixed the problem for me.  I am running Adobe Illustrator CS5 on a MacBook Pro and everything is up-to-date as far as I know.  Stop smoking, Illustrator crashes always, from Apple and Adobe bug reporting.  Journal of the crash to follow.

  Crashes on quit generally means that for some reason any I cannot write the preferences file that they want to for. If you run HAVE as Director make it still happen?

• Illustrator CS5 / Windows 7 crashes on save

  I have problems with a brand new installation of Illustrator CS5 (from the CS5 Master Collection) on a brand new workstation HPZ400 Xeon with 8 GB of ram.

  If I create a new document, draw shapes a bit and add some text, it works as expected and records ok.

  If I try to copy/paste in the document, when I try to save him, Illustrator quits unexpectedly and Windows 7 throws up an alert with Adobe Illustrator CS5 had stopped working.

  I have patched Illustrator to 15.01 and the problem persists. I've renamed the preferences file to force HAVE recreate but the behavior is the same.

  I did not have this problem on previous versions (although they certainly were running either XP or a mac). Other applications in the collection seem to work ok.

  Strange... it's like vanilla, a possible installation. Any help would be great.

  Nathan

  The printer is set to manual?

  Illustrator is different from other Adobe applications, it must have a default printer and I understand that the printer must be set to manual then this way is not automatic?

  If I were you I do a search on Adobe's Web site for such a problem and see if they have a white paper on the issue.

• Illustrator CS5 crashes when copying

  I have Illustrator CS5 and other almost everytime, I have copy something (a path, a group etc.) the program hangs on the copy. I have Windows 7 64 bit.

  Any ideas?

  Thank you

  Eliezer Kessler

  You are welcome if it returns then it could be one of the other problems or combination of both.

• Illustrator CS5 download

  I bought Illustrator CS5 upgrade and my computer crashed and I lost the download that I got. How can I download it again? I don't see CS6 on the Adobe site.

  Download Adobe Creative Suite 5 products

• Hello after Captain El my Illustrator CS5 update hangs

  Hello

  After updating the captain El my Illustrator CS5 hangs after usage of the pipette?

  Who can help me?

  You are not alone, CS5 is not supported by Adobe or Apple currently, with little or no hope for future support currently.

  Have a look here for more information:

  Illustrator CS5 + El Capitan = Mac crashing!

  You can downgrade your update of a previous OS X if necessary:

  How Downgrade of OS X El Capitan & back before Mac OS X Version

  How to switch from OS X El Capitan Yosemite or earlier version

  etc...

• Illustrator CS5.1 hangs when registering on Mountain Lion

  I've recently updated for mountain lion and Illustrator crashes everytime I try to save a file. I tried to validate all Fontbook fonts, that have passed and repair permissions on my systema and also delete the Illustrator preferences file, but the crash still happens. Ideas, any help would be appreciated! Here is the first part of the accident report:

  Process: Adobe Illustrator [850]

  Path: / Applications/Adobe Illustrator CS5.1/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe

  ID: com.adobe.illustrator

  Version: 39 (15.1.0)

  Code type: X 86 (native)

  Parent process: launchd [171]

  User ID: 501

  Date/time: 2013-01-25 15:27:44.943 - 0000

  OS version: Mac OS X 10.8.2 (12 c 60)

  Report Version: 10

  Interval since last report: s 327273

  Crashes since last report: 9

  Per-App interval since last report: 3163 sec

  Per-App crashes since last report: 9

  Anonymous UUID: FECDEDCD-904A-86AE-44CB-C034B11E1DE9

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 com.apple.CoreFoundation 94558882 __CFBasicHashDeallocate + 18 x 0

  1 com.apple.CoreFoundation 0x94554c3a CFRelease + 938

  2 com.apple.desktopservices 0x953a88b7 TAutoRef < void const *, TRetainReleasePolicy < const void * > >: ~ TAutoRef() + 23

  3 com.apple.desktopservices 0x953d70be TNode::CopyQueryDictionaries (const __CFDictionary *, const __CFDictionary *) + 822

  Okay - it works now. Really strange - uninstalled with remove preferences checked and then delete the two files (in the library) than the deleted haddened uninstall program and now works.

• Illustrator CS5 has stopped opening files.  And my trial of 6 is also not open them.

  Most recently, without reason, that I am able to discern, my copy of Illustrator CS5.1 simply ceased to be able to open the files.  Try to open the files - if. HAVE or. EPS or. Just result of PDF in the spinning wheel and a failure "Application is not responding.

  When I taste the process via the activity monitor, it seems the last process before the shot is a 'semaphore_timedwait_signal_trap ':

  (SNIP)

  902 Thread_25357

  902 thread_start

  902 _pthread_start

  902 APXGetHostAPI

  902 APXGetHostAPI

  902 APXGetHostAPI

  902 APXGetHostAPI

  902 APXGetHostAPI

  902 pthread_cond_timedwait_relative_np

  902 _pthread_cond_wait

  902 semaphore_timedwait_signal_trap

  Does anyone know why this would be?  Should I trash preferences Adobe or something? I'm particularly upset that I'm not able to open the files in the application of the trial Adobe Illustrator 6...  Thanks for the pointers!

  The immediate cause of the accident is in the Apple code:

  Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
  0   libSystem.B.dylib                  0x906f5546 getattrlist$UNIX2003 + 10
  1   ...ple.CoreServices.CarbonCore     0x94b20fe9 getattrlist_retry(unsigned int, unsigned long, char const*, unsigned long, attrlist*, void*, unsigned long, unsigned long) + 189
  2   ...ple.CoreServices.CarbonCore     0x94b2077e GetVolFSAttributes(FSMount*, unsigned long, char const*, unsigned long, unsigned long, FSAttributeInfo*, unsigned long, unsigned long, FSVolAttributeInfo*, unsigned char*) + 772
  3   ...ple.CoreServices.CarbonCore     0x94b20402 FSMount::_getattrs(unsigned long, char const*, unsigned long, unsigned long, FSAttributeInfo*, unsigned long, unsigned char*) + 360
  4   ...ple.CoreServices.CarbonCore     0x94b20257 FSMount::getattrs(unsigned long, char const*, unsigned long, unsigned long, FSAttributeInfo*, unsigned long, unsigned char*) + 279
  5   ...ple.CoreServices.CarbonCore     0x94b3a6fe _FSGetCatalogInfoByName + 343
  6   ...ple.CoreServices.CarbonCore     0x94b4c4de FindTarget + 311
  7   ...ple.CoreServices.CarbonCore     0x94b4b3e4 FSMatchAliasInternal + 2775
  8   ...ple.CoreServices.CarbonCore     0x94b4a8db FSResolveAliasWithMountFlagsInternal + 135
  9   ...ple.CoreServices.CarbonCore     0x94b4a851 FSResolveAliasWithMountFlags + 41
  10  com.adobe.illustrator              0x005fe555 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String&, adobe::aws::gen::String&) + 2811205
  

  Illusrtrator request the operating system to resolve an alias and the OS crashes get call attrlist() on the mountpoint associated with the alias.

  You have a messed up mounting of network or removable media may be file system which is marginal or has been incorrectly deleted?

  I'm not sure.