Illustrator does not launch.

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• Dear Sir our adobe photoshop, dreamweaver, illustrator does not at all as we buy the products... what sir please help me...

  Dear Sir

  our adobe photoshop, dreamweaver, illustrator does not at all as we buy the products... what sir please help me...

  Contact Adobe support.

• Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.

  Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.

  Any ideas out there?
  I know the pro 2 surface is not the real model, but at least it should work fine.

  arwinq,

  You can see the system requirements, including the maps here.

  https://helpx.Adobe.com/Illustrator/system-requirements.html

  but I fear that you may be taken in this GPU issue described by butz in post #13 here:

  https://forums.Adobe.com/message/7773402#7773402

  You can try to switch between GPU and CPU by pressing Ctrl / Cmd + E, or you try disabling GPU performance by clicking on the icon of the rocket in the bar of the App, or on the top of the menu bar, deselect the box Performance GPU. You may also uncheck performance GPU in your preferences.

• Illustrator does not recognize my GPU NVIDIA 920 M, what driver is up-to-date. Even with my Intel Graphics 5500 which is recognized, I'm not able to turn the GPU performance. What can I do?

  Illustrator does not recognize my GPU NVIDIA 920 M, what driver is up-to-date. Even with my Intel Graphics 5500 which is recognized, I'm not able to turn the GPU performance. What can I do?

  In addition, all the menus to stay for a while and then disappear. I have to be fast to all operations, including by opening a file, apply an effect or export a file.

  Images:

  

  Jonathan,

  I'm afraid that you are locked into the GPU problem, described by butz in post #13 here:

  https://forums.Adobe.com/message/7773402#7773402

• Lightroom does not launch after he hit the upgrade

  On iMac.

  On launch, Lightroom splash screen appears, and then blinks off and what's - it - not Lightroom.

  Have you tried to disconnect / connect to the creative cloud. No difference.

  Am upgrading to resist. Tried this last week and import from SD card failed (many white image); previous version then restored.

  Please suggest corrections.

  Thank you

  Hi Sploy,

  Please try the following steps in the article: Lightroom does not launch or closes automatically after the splash screen

  Kind regards

  Tanuj

• Lightroom does not launch or closes automatically after the splash screen

  Lightroom does not launch or closes automatically after the splash screen

  I suggest you to please you by going back to the earlier version of Lightroom once and see if it helps.

  How backwards: Instructions to restore an earlier version of update

• Adobe CC does not launch.

  Hello
  

  
  

  I use a MacBook Pro (retina, 15 inches, mi 2014)

  OS version 10.10.5 Yosemite

  
  

  My problem is that Creative cloud does not launch. I tried to find a solution and I read somewhere that I could try to open it with the Terminal. I tried, but in vain. He said: "segfault: 11 '

  I tried to boot in safe mode and then open it, did not work, tried to uninstall it and reinstall, didn't work.

  I got a root user, because I thought that it might have been a rights issue?, but it also did not work. (I immediately disabled the root user later)

  
  

  I'm naïve as to what to do now? Is this a hardware problem?

  I contacted the customer service, and it turns out that the problem was caused by Safari Adblock. Who removed and problem solved!
  Thanks anyway!

• Upgrade to Windows 10 windows 8.1.  Photoshop elements 13 does not launch.

  Upgrade to Windows 10 windows 8.1.  Photoshop elements 13 does not launch. It hangs at "search plug-ins...". "and windows says"Photoshop elements 13 editor has stopped working ".

  I uninstalled and reinstalled several times.  I tried compatibility mode.  I ran as administrator.  I'm out of ideas... need help.

  Thank you!

  OK, in some way I came across this solution... it's dark.  I was clicking on one of the files exe failed due to a missing in the PSE file MSVCP110.dll file.  I downloaded Visual C++ Redistributable for Visual Studio 2012 update 4 and selected 'fix' for this program.  Voila - it works now.

  Hope this helps someone else...

  Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center

• Illustrator does not not after the last update

  When you open illustrator does not not after the last update

  everything was fine before the update

  also, I use photoshop too, but photoshop is still fine

  I have reinstall but nothing to change

  Problem solved after session connect.

  Solution:

  Rename/Delete the AI CC 2015 "Adobe Illustrator 19 settings: preferences folder

  \AppData\Roaming\Adobe\ C:\Users\

  Kind regards

  Rambour

• Illustrator does not keep the specified color!

  Hello
  Illustrator does not keep the specified color!
  I have a form, I give him the characteristics of color...
  random example: 15, 55, 65,15 (CMYK)

  Once deselected, the shape takes a similar color and base of to forget my color!

  I've encountered the problem and don't know how I had done to get!...

  If anyone has an idea, thanks in advance

  Esteban,

  If your document is in file > color Mode > color RGB, your CMYK values will get confused upward (literally).

  Work with CMYK colors always use CMYK color mode.

• Illustrator does not meet less than 1 point race...

  Illustrator does not properly respond to less than 1 pt stroke. It resets the race back to 1 pt, no matter what I do (Illustrator doesn't re-size to race when it is less than 1 point). What is going on? What can I do? Thank you!

  You have the game to match the pixel grid . You will need to select everything in your document, and uncheck the box. Then, in the drop-down menu, uncheck align new objects to the pixel grid.

• Suite CS6 Adobe does not launch.  Only, I cancelled my subscription to Adobe CC.  Wondering what to do?

  Suite CS6 Adobe does not launch.  Only, I cancelled my subscription to Adobe CC.  What do I need to uninstall all Adobe programs out of my computer, and then reinstall Adobe CS6 Suite.  I use Apple OS Maverick 10.9.5

  uninstall your cc desktop app and all programs installed via the desktop app and cc and those who were part of your subscription to the cc not pre-authorized.

  clean your computer of cc, use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  start a program of cs6 and if an option to use it as a trial or of the license, click on the license.  Enter your serial number when prompted.

• Illustrator does not recognize my model encompassing

  I am trying to create a repeating pattern. I have a model of area at the bottom of the stack, which has no fill and no respect of demarcation. However, when I try to set up the model, Illustrator does not see the bounding box and creates instead a tile that is more important that I intended. I have tried everything separate, put it all on the same layer and everything else I can think of, but so far, nothing has worked. Any suggestions? Thank you.

  I finally solved this problem - I had to redraw the bounding box. Copy and paste the original did not work, but when I used as a guide and has attracted a new on it, finally recognized Illustrator. Weird.

• Help does not launch after upgrading to RH7 RH5

  My problem is similar to to CaroMe1. Topics in the chm files created with RH5 and integrated in our software product launch correctly when the user clicks a help button in a dialog box. After upgrading to RH7, using the same project file chm files, created using RH7 does not launch at all. in other words, nothing happens when the user clicks a help button on a dialog box.
  
  Thanks in advance for any advice!

  After some research, I found this on importing: files:
  http://help.Adobe.com/en_US/RoboHelp/rhtml/7.0/context-sensitive/Map_IDs_and_map_files/IMP orting_map_files.htm

  I checked my project and this is! There is my file: with a broken link icon. No h in the project file. I copied it from the previous version, recompiled and it works like a charm now.

  Thanks for your help!

• Illustrator does not resize / move item to a given pixel, return to position size / previous. And also when resize, reduce some element complex, it completely distorts the object.

  Hi guys. I'll have much declined of disorders I've done the last Illustrator update (17.) on my PC. Sometimes works, sometimes not. I think that it is a software bug.

  When I try to resize or move a shape or other element to a given pixel, he returned to the size or the previous position. It won't let me change if a pixel more or less than my desired. I took twice as much time to finish the work, make cuts.

  Moreover, when I resize an objetc, a logo for example, which consists of several elements for a smaller size, the object is completely undetermined. It does not keep the unit and the initial spacing between the elements.

  

  

  Actually,.

  In such cases, the first assumption is aligned to the pixel grid.

  You can select the entire document and untick finally align on the pixel grid in the Transform palette and uncheck also align new objects to the pixel grid in the options of the Launcher.

  You can avoid the types of documents with the default (RGB for the web and other) or change the default value for such documents.

  Apart from this, it may be time to move to an updated version or CC2014 (18.1.1).

  Using the CC Office management application, we can go to the gear icon at the top right and go from there.