Illustrator does not, on the contrary the AAM trying to run

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• Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.

  Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.

  Any ideas out there?
  I know the pro 2 surface is not the real model, but at least it should work fine.

  arwinq,

  You can see the system requirements, including the maps here.

  https://helpx.Adobe.com/Illustrator/system-requirements.html

  but I fear that you may be taken in this GPU issue described by butz in post #13 here:

  https://forums.Adobe.com/message/7773402#7773402

  You can try to switch between GPU and CPU by pressing Ctrl / Cmd + E, or you try disabling GPU performance by clicking on the icon of the rocket in the bar of the App, or on the top of the menu bar, deselect the box Performance GPU. You may also uncheck performance GPU in your preferences.

• Illustrator does not keep the specified color!

  Hello
  Illustrator does not keep the specified color!
  I have a form, I give him the characteristics of color...
  random example: 15, 55, 65,15 (CMYK)

  Once deselected, the shape takes a similar color and base of to forget my color!

  I've encountered the problem and don't know how I had done to get!...

  If anyone has an idea, thanks in advance

  Esteban,

  If your document is in file > color Mode > color RGB, your CMYK values will get confused upward (literally).

  Work with CMYK colors always use CMYK color mode.

• Copy and paste Illustrator does not erase the Clipboard

  I am running OSX Yosemite and the latest version of Illustrator.

  I have a file that has multiple plans of work and symbols.

  When I copy text and paste in another space reserved for text, it sticks the text previously copied to the Clipboard. So, first copy and paste works fine, but every time after that include a lot of text from previous attempts to block. Looks like, Illustrator is not clear the Clipboard when copying text in there.

  Also, stick to the text of a TextEdit in Mac doesn't seem to work.

  This looks a lot like a bug and really slows me down. Is there some sort of parameters to the Clipboard, or other ways to get rid of this feature?

  drawnworder,

  If none of the brighter solutions appear, try the list.

  The following is a general list of things you can try when the question is not in a specific file (you tried/made some of them already). 1 and 2) are easier for temporary strangenesses and 3) and 4) specifically preferences might be corrupt); ((5) is a list in itself and 6) is the last resort.

  If possible / there is, you must record a current work first, of course.

  (1) close Illy and open again.

  (2) restart the computer (you can make up at least 5 times);

  (3) close Illy and press Ctrl + Alt + Shift / Cmd + Option + shift during startup (easy, but irreversible);

  4) move the folder (follow the link with this name) with closed Illy (more tedious but also more thorough and reversible);

  5 look through and try the relevant among the other options (click on the link with that name, item 7) is a list of the usual suspects among other applications which can disturb and confuse Illy, point 15) applies to the maybe CS5, CS6 and CC);

  Even worse, you can:

  (6) uninstall, run the vacuum cleaner tool (if you have CS3/CS4/CS5/CS6/CC), and then reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

• Satellite A60: keyboard does not work, the recovery DVDs cannot run

  Hello

  I have a serious problem with my A60: the keyboard no longer works. I tried many solutions and the last of them, recovery with the Recovery DVD - ROM product does not work, because I can't use the keyboard!

  When the screen with the 3 choices, I have no opportunity to respond.
  Someone has an idea?

  Thanks a lot for your answer.

  They keyboard might not be the problem, or it may not be connected properly to the motherboard the best thing to do is to take it to a service center, it should not cost you anything, if it is still under warranty... but if it's just the keyboard and your laptop is out of warranty then it should cost more than 100-200... can't say how much exactly, because I have no idea.

• Illustrator does not keep the fonts when recording to SVG

  Dear Adobe community,

  I want to create my images with the Arial font; However, when I save the document in SVG, it changes in Times New Roman.

  Arial is widely used, so do not see why this happens by default.

  Thank you Dear!

  Andreas

  What are you doing exactly?

  Record to the SVG format and then reopened in Illustrator?

  This isn't a good idea.

  If you want to continue editing: save it as AI

  When you export the final file: export to SVG, the relevant parameters.

• Illustrator does not detect the nvidia graphics card

  Hello

  I've installed illustrator cc 2015 on my Dell windows 8.1 and the laptop has 2 graphics cards one intel HD 5500 and another NVIDIA GeForce 845 M.

  Everytime I open illustrator I enjoy a massage that the software drivers for one or more cards are not updated to use the GPU performance update drivers software for later...

  I have my two cards to day and I already have the latest drivers for my windows 8.1.

  I tried to install the driver nvidia on the following link: https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html - I downloaded the driver and when I tried to install it it tells me that the driver is not compatible with my system and I already have the latest version of the driver on my computer.

  When I opened the GPU performance in preferences I find that Illustrator only detects card intel and Nvidia not.

  The second problem is that the interface is a bit scary that the icons and text are zoomed in and very large (such as the attached screenshot)

  Please someone help me.

  M,

  I fear that you may be taken in this GPU issue described by butz in post #13 here:

  https://forums.Adobe.com/message/7773402#7773402

  Here you can see the actual card requirements:

  https://helpx.Adobe.com/Illustrator/system-requirements.html

  Try the solution kindly offered by Jason in post #67 here:

  https://forums.Adobe.com/message/8412738#8412738

• Had to replace the motherboard: System does not boot, the XP installation disc runs to a failure.

  Thus, the motherboard in my PC started to die.  I replaced it.  Start-up of the new system has prompted a Safe Mode boot.  Choose Safe Mode, the system restarts after mup.sys.  Choose the last known good startup the initial windows screen appears briefly, then restart the system.  Boot from the original installation disk, all kinds of drivers charge then the last message that appears is loading Windows Executive.  A
  BSOD appears stating something to the effect of an error with the hard drive, verify the presence of virus, remove the new hard disks, etc..  Hard drives is a virus.  So, how do you round a re - install defective and/or repair or a defective Mode start safe mode with new material?

  Thank you

  Hello

  Since you have replaced the motherboard, you may need to reinstall the operating system.
  Reference:
  http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Illustrator does not recognize my model encompassing

  I am trying to create a repeating pattern. I have a model of area at the bottom of the stack, which has no fill and no respect of demarcation. However, when I try to set up the model, Illustrator does not see the bounding box and creates instead a tile that is more important that I intended. I have tried everything separate, put it all on the same layer and everything else I can think of, but so far, nothing has worked. Any suggestions? Thank you.

  I finally solved this problem - I had to redraw the bounding box. Copy and paste the original did not work, but when I used as a guide and has attracted a new on it, finally recognized Illustrator. Weird.

• Dear Sir our adobe photoshop, dreamweaver, illustrator does not at all as we buy the products... what sir please help me...

  Dear Sir

  our adobe photoshop, dreamweaver, illustrator does not at all as we buy the products... what sir please help me...

  Contact Adobe support.

• Adobe Illustrator CS6 My trial expired, I need the serial number to complete the installation, but my account does not have the serial number

  Adobe Illustrator CS6 My trial expired, I need the serial number to complete the installation, but my account does not have the serial number

  Find the serial number of your Adobe product quickly

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat

  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• PANTONE + does not match the previous Pantone spot color chart. I have several customers who are using spot colors in logos etc and now these colors are a mess. Can I get and use the old color for Illustrator books?

  PANTONE + does not match the previous Pantone spot color chart. I have several customers who are using spot colors in logos etc and now these colors are a mess. Can I get and use the old color for Illustrator books?

  Well, the spot color has not changed, but the way they were simulated four-color changed, they now use color management to get to the nearest ink possible task.

  Here is some info:

  https://helpx.Adobe.com/Illustrator/KB/PANTONE-plus.html

• Illustrator does not recognize my GPU NVIDIA 920 M, what driver is up-to-date. Even with my Intel Graphics 5500 which is recognized, I'm not able to turn the GPU performance. What can I do?

  Illustrator does not recognize my GPU NVIDIA 920 M, what driver is up-to-date. Even with my Intel Graphics 5500 which is recognized, I'm not able to turn the GPU performance. What can I do?

  In addition, all the menus to stay for a while and then disappear. I have to be fast to all operations, including by opening a file, apply an effect or export a file.

  Images:

  

  Jonathan,

  I'm afraid that you are locked into the GPU problem, described by butz in post #13 here:

  https://forums.Adobe.com/message/7773402#7773402

• I have a problem loading Illustrator CS4 on a second computer (laptop). It does not recognize the number, saying: it is not valid. [was: ochre]

  I have a problem loading Illustrator CS4 on a second computer (laptop). It does not recognize the number, saying: it is not valid. Any suggestions on how to have the serial number recognized would be appreciated.

  Please see: error of incorrect serial number

  I hope this helps.

  Concerning

  Megha Rawat

• Mac Illustrator CC 2015 bug: option-a path to reproduce moving often does not release the path when the mouse button is released

  Mac Illustrator CC 2015 bug: option-a path to reproduce moving often does not release the path when the mouse button is released

  Delete my preferences file and restart the machine seem to have solved that problem.