Image on sensitive Simulation does not load

Hello

I'm having a problem with a published software simulation that when an image (used instead a background) on a slide will not load. In order to get the image to display, I had to re - sizing the browser so that it goes to the next breakpoint and then expand it again. I have a question following the link recording to do demonstrations. What is happening with several files, published from computers with different configurations and in multiple versions of the browsers. I don't know where the troubleshooting/fixing to start with the question. Thank you for any input!

Problem loading image demo

Jake K

I was able to do some additional tests with it and tracked down the question (although I think it's a bug).

When you configure the blade while the breakpoint of the Tablet, we add on a copy of the image used on the view of the office, who takes over after 1.7 seconds. We are not this image displayed on the stop point office, so when you work on the display of the Tablet, we choose the image, right click and select "Exclude other points of view". Then move the image out of the display on the view from the office area.

When you play, I tried manually to remove the image of the desktop display area, but noticed his full greatness, I could move only partially (some are still appeared in the opinion, while some was outside). I've then just resized the image while it was small enough to be out of the display area. When I republished and piloted the published copy, that slide is no longer had a problem. I worked through the slide of a simulation at a time (re-release to fix each slide and tests) and as I did, the problem has been solved for the updated slide.

So........ Basically, exclude other views seems to move the image to a position that causes a problem of load as a browser tries to load the slide. To correct the issue will take a few more steps/clicks, but at least it works. I intend to report the bug to Adobe shortly.

Tags: Adobe Captivate

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