iMessage can receive but not send

Just today, iMessage ceased to be able to send my model of MacBook Air mid-2013.  I tried to disconnect and return with my Apple ID, have tried the reactivation of the computer from the phone settings and we tried switching where the iMessages originate.  It worked very well for my iPhone, so I know this isn't my account itself that has problems. Can I do to solve this problem?

Hello

I'm sure if you deselected the iPhone number on the Mac version you would find that you don't see any iMessages.

(i.e. you are only to see synchronization copies of what is becoming the phone.)

Another Apple ID works?

Your Apple ID works in another Mac on your Mac user account?

The dial-up connection includes the use of the serial number of the Mac to provide a specific connection of device

If you go to the top of the Menu of the icon Apple left and about this Mac only shows the serial number?

If it is not there then you will need to take the Mac and Apple Store and put back it.

If another ID works then the application works correctly.

If your code does not work in another Apple ID then it's like most stuck to the Apple iMessages Server (device specific).

If this is the case you must phone Apple Support (Apple Care)

You have a problem with Apple which are free to set - ID stakeholders a level are driven Script and will try to ignore it.

Ask to speak to someone more important.

Even in this case some level 2s did not hear the question.

Politely, ask them to check the server iMessages and see if your use of the your Mac ID is blocked.

Ask them to reset it.

It will probably mean the engineers involved and statements to be between 24 hours and 5 days being used to solve this (according to other people who have posted on this).

21:10 Sunday. September 25, 2016

 iMac 2.5 Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro (Snow Leopard 10.6.8) 2 GB
 Mac OS X (10.6.8).
 iPhone and iPad (2)

Tags: Mac OS & System Software

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