import of vio - pov cam divx files hangs: "COM surrogate has stopped working".

Windows vista 64 4 GB of ram, 2.1 mhz

First elements 9

Import divx .avi VIO pov camera file blocks adobe PE9 with message: COM surrogate has stopped working.

If I uninstall divx then PE9 won't crash, but only audio is present.  VIO said correct codec must be obtained from Adobe.  Is there a fix for this so that my $100 is not lost?

Unfortunately, DivX and Xvid are not well taken in charge, or not at all. Some have had better luck with pre 9.0.1, but they are few.

In order to ensure that things are as good as they get, I follow the steps described in this ARTICLE and also make sure you have the latest version of the DivX CODEC installed.

Of CyberLink PowerDirector seems better to work with images of DivX, than does any program Adobe NLE.

Good luck

Hunt

Tags: Premiere

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