Import of Word 2002 RoboHelp HTML 5 problem

I'm obviously a beginner and it's very basic, but it drives me crazy. Import of Word documents is no longer works. I use Robohelp HTML 5 - project of Webhelp, Windows XP, Office XP (Word 2002). Last month, import a document Word has worked (well after that I cleaned up everything in Word first). NOW when I try to import a Word doc (with headers preserved, auto creation of styles OR nothing checked) I get a dialog box warning stating "Microsoft Word seems to be unresponsive. You want to continue waiting for an answer? "Of course he never does this loop. Word opens with an empty Document1 and "Converting * .doc" present in the taskbar. It is not locked, but it does not end import either.

I have now reinstalled MS Office twice and Robohelp 4 times (I forgot to disable the antivirus protection once, I did not edit the file RegEdit first and even tried with disabled once ADSL modem). Unfortunately, I did a few things because it did not work properly. I've updated the RAM in my computer and I got DSL high speed internet (Yes!) ... which shouldn't have been a problem. I'm not so sure about the addition of a working group and tent unsuccessfully to set up a network for your laptop's internal wireless. And then... drum roll... it is the thing of Pando. No programs installed, but the music and movies downloaded. I did uninstall Pando because I believe it was working properly eventually, but not positive.

Sorry to write a book. I've read countless messages but not finding what I need. Hope someone can help because I am alone in my very small business using Robohelp or trying and I don't have anyone to ask. Adobe will support not 2 versions back and what I read on Robohelp 7, I'm afraid to upgrade. I appreciate any help!

Thank you
Debbie

No, it is important that HR is installed last.

Where is the Normal of Word template installed?

It is important that Word is run once after installation before trying to work with HR.

Should not alter a scope but change the security settings for Word for average rather than the default value of the height.

Corresponds to the Word installation standard installation on your PC, nothing unusual?

Tell us more about Pando, and why you think that this might be relevant.

Which firewall do you use?

Tags: Adobe

Similar Questions

  • Search RoboHelp HTML 8 problem

    I have a RoboHelp 8 HTML single (non-merged) project in which, I can't get search working properly.

    I was expecting to see a box where I can type a search term and a white pane on the contents, Index, search, glossary bar where search results would appear.  Instead, I get the following when I generate WebHelp:

    SearchPane.jpg


    This problem appears in IE 6, IE 7, Firefox 3.0 and 3.5 of Firefox, which uses our customer base.  I use RoboHelp 8 on a Windows PC with XP Pro 2002 SP3.

    In the project/general settings dialog box, the default parameters for the Stop List I and her always ignore list selected.  For "add new keywords for ' I 'Index File (Perfect)' selected, and 'Binary Index' is selected.

    During the generation of WebHelp, I have the following set:

    General selections: under 'Additional Options', 'apply to all subjects","CSS"is selected, with the correct name of the CSS is displayed.  'Add the Mark of the Web' is selected.

    Selections of navigation: contents, Index, search, for the buttons of the toolbar, glossary are selected.  For Search Options, 'Search results select Enable' is selected.

    Selection of preferred Format of navigation pane is pure HTML.  (We tried DHTML/HTML but which resulted in an empty nav component and a non-functional index).

    Optimize the speed for: Web Site (Internet)

    Publish: Publish again together.

    What we're doing wrong?  I'm totally stumped and I can't seem to find any help on this issue anywhere.  Thank you!

    Hello

    This is because you use pure HTML. You must enable DHTML, otherwise, it seems that you see.

    See you soon... Rick

    Useful and practical links

    Wish to RoboHelp form/Bug report form

    Begin to learn RoboHelp HTML 7 or 8 days - $24.95!

    Adobe Certified RoboHelp HTML Training

    SorcerStone blog

    RoboHelp EBooks

  • Import of pdf in RoboHelp HTML 8.

    I get an error "not supported or corrupted file" when you try to import a PDF as a topic in RoboHelp HTML 8. The file opens correctly in Acrobat.

    Known issue, I'm sorry to say. It happens with PDF files created in newer versions of Acrobat. The only solution I know at the moment is to recreate the file PDF as an older version of Acrobat or one of the many free PDF creators.

    See www.grainge.org for creating tips and RoboHelp

  • Compilation of Robohelp for Word like MS HTML Help project

    I am compiling a RoboHelp for Word X 5 project in Miscrosoft HMTL format help (.chm) and on the first page of every one of my books of projects is a paragraph of all the names of different fonts (see below). How the heck can I get rid of this?
    that is... Arial; Courier New; Symbol; Wingdings; MS Sans Serif; Once again this novel; Times New Roman Cyr; Times New Roman Greek; Times New Roman Tur; Times New Roman (Hebrew); Times New Roman (Arabic); Times New Roman Baltic; Times New Roman (Vietnamese); THIS Arial; Arial Cyr; Arial Greek; Arial Tur; Arial (Hebrew); Arial (Arabic); Arial Baltic; Arial (Vietnamese); THIS new messaging service; Courier New Cyr; Courier New Greek; Courier New Tur; Courier New (Hebrew); Courier New (Arabic); Courier New Baltic; Courier New (Vietnamese);

    Hi jfullington

    See the following link. I think he can answer your question. Click here I think that you are interested in from number 56.

    Curiosity inactive, is a compiled. CHM only several outputs, you create and you still need to WinHelp? If this is the main output, you should really consider moving away from RoboHelp for Word and RoboHelp HTML.

    See you soon... Rick

  • RoboHelp word vs Robohelp Office Pro



    OK, don't laugh... im a bit lost here. I am a daughter of project who works mainly with the process and the people and gave Robohelp as my first project. We have just received Robohelp Office Pro x 5 and for now, I use the demo to become familiar with building demand but can't seem to go through the import of files.

    I have opened a Webpro project and try to import documents to work. Topic name appears differently to what I asked, and it's not automatically format based on the styles that I created.

    I'm doing something wrong here... I think I'm on the wrong track.

    Please be nice...

    Thank you

    Hi again CrystalKirk

    Using RoboHelp for Word? If this isn't the case, you must realize that this forum is for issues using the RoboHelp for Word application. RoboHelp Office offers the two RoboHelp for Word and RoboHelp HTML. If you create an output based on the web, you probably want to use RoboHelp HTML.

    See you soon... Rick

  • RoboHelp HTML crashes after emptying a project

    Hello

    I use Framemaker to do most of my creation and then import the files into RoboHelp HTML to generate HTML Help. As the first step of importing the files, I have to delete all the topics, table of contents entries and entries IX of the RoboHelp project. If I do this, I find myself with duplicates everywhere in the project.

    After the project I have empty and try to save it, HR goes belly up and I have to click through two sets of dialog boxes "Adobe Robohelp 7 has encountered a problem and needs to close." After you click 'Send error report' a dozen times, I wonder if there is anything I can do about this problem.

    Thank you
    John B.

    Hi all

    John, I couldn't help but notice that you said you are trying to delete ALL the content of the project. And here's where my instincts tell me the lies of the question.

    My thought is that you could take the following approach. Create a unique topic. One that will never exist in Framemaker. Only in RoboHelp. Then forget about this topic. Don't delete ever or something. Then, when you do your own out, I would take this approach.

    Clear the table of contents and Index. Does not matter the order in which you use. These first hunting just as you shoot. I say FLUSH these, because they depend on the content in the topics.
    Rinse the subjects. Hey, all, but the only subject which should remain.

    Here, my thought is that if you remove the entire system's RoboHelp goes belly up with no subject. And if you deleted the items first, RoboHelp can be gobs of updates gagging as she foolishly tries to follow all the sudden broken links to table of contents and Index items. That is why I proposed these as a first step.

    Please give it a go and let us know if it helps... Rick

  • Where detailed instructions for developers to link the RoboHelp HTML files to an application?

    I'm pass RoboHelp for word in RoboHelp HTML. The initial project of assistance was created years ago, and the developers who worked on it are not here anymore. Where can I find detailed instructions for our developers understand how to link the files to RoboHelp for our product application? (I haven't decided yet if you want to use Microsoft HTML Help or WebHelp as a main page layout. More information on how to associate the files could help me decide).

    Also, are there instructions anywhere to help understand how to bind the files in application contextual help card ID?

    Thank you, Jessica and Pete! I'll try MSHelpWiki and see if the developers can figure out with this info. If they use Delphi, I'll try the HelpScribble site.

    Thanks for all help
    Lacona

  • Missing spaces between words after you import the Word document in RoboHelp HTML version 8

    I created a document + 400 pages in Word 2007 and it imported in RoboHelp 8 (HTML, not RoboHelp for Word). Many places, the space between a bold Word and a word not fat is no longer there. I would like to avoid having to go through all of the HR document to replace the spaces manually. Not imported correctly?

    Seems perfect, works terribly...

    Things to consider:

    • Chances are, the different treatments of space are due to the question of if the space was included in bold the word in MS Word.
    • In addition, as Word files contain a large part underlying the binary code (macros and others), your security settings may or could be don't play well with the word stuff.
    • You import the Word file from a network location, or your local computer? Network traffic may be partially import impact, too.

    Bottom line? You will probably need to clear any formatting in the Word file and redo the formatting correctly. To test this, cut a few pages into a new Word file, clear and redo the formatting in Word, import file in another project HR the Word and see what results you get.

    To clear the formatting:

    1. Select text.
    2. On the home tab, in the group policy , click clear formatting.
    3. Redo formatting, making sure to do not format the spaces.

    Good luck

    Leon

  • Problems importing files in Robohelp HTML PDF

    Hi, I am trying to import several files in PDF format I will then link to in my help file.  I get an error message that Robohelp is unable to import due to file being one "type of file not supported or the file is corrupt."  I don't see how they can be corrupted when I created them a few minutes before they open fine.  Any help would be appreciated!  Thanks in advance.

    Jeff

    Hi Jeff

    Well, now we're cooking!

    What you need to do now is add these PDFs to your list of hatracks.

    The pod of RoboHelp HTML project, you should see a folder luggage nickname if you are in Classic view. If you are in the new global vision that you won't see it.

    If you see the nickname baggage files folder, right-click. If you don't see the folder luggage nickname, right click on the nickname project files folder.

    Click new > file of baggage.

    This should be a dialog box allowing you to choose the documents. (you can add more than one at a time)

    After obtaining their added as baggage, you are able to link to them.

    See you soon... Rick

    Useful and practical links

  • Problems with CHM search & Index after you import the Word Document

    Greetings,

    I recently inherited from all things RoboHelp at work, but the last person to work with our projects left 6 months ago.  I received a brief overview of how our CHM files are from the same word in HR 7 HTML document.

    Currently, I use RoboHelp HTML 9, but have problems with the indexing and search of an imported file in Word 2003 (.doc) features.  During my import, only a single topic is created and named after the source document.  I believe that this may be the root of my problems, but have not had much luck with a solution.

    I have stumbled my way through adjustment after adjustment, but feel I'm missing something obvious.  Any help would be appreciated.

    Thank you

    Ken

    Background:

    Our source documents have a working table of contents and topic structure 1 - 3.  When creating a new project and import the document, the table of contents are imported correctly.  TOC navigation links seem to work fine.

    I used the smart Index Wizard to find new keywords to topic titles and the text of the topic.  Unfortunately it seems that import only creates a single, named subject according to the word source document and associates so all the keywords of the unique subject.  When you try to navigate the index after the CHM is generated, all the links reference just the beginning of the document.

    When you use the search functionality in CHM, only a single result is returned for any search words.  This result is always the only subject, as described above.  The link to the results always picks you up at the beginning of the document, but highlights the key word throughout the document.

    When you import there is an Advanced button in any of the dialog boxes. Click and you'll be able to Paginate against selected styles. That will stop your document in the headings.

    See www.grainge.org for creating tips and RoboHelp

    @petergrainge

  • RoboHelp Word closes generation HTML Help after 2 MB of images

    Hi, I'm evaluating RoboHelp for Word 8 for my business. I use the trial version of RoboHelp for Word 8. Building the content of files hep in the Word document I insert images by using the Insert-> picture-> Word file menu. After that I inserted about 2 MB of images RoboHelp crashes when I run the RoboHelps file-> generate main Layout for MS HtmlHelp, in the menu. The compiler output crashes just essentially by the following:

    From compilation...

    Compensation output folder...

    From compilation...

    I found the image on the border of the size limit and delete it and am able to generate the output. I can also replace it with a much smaller image and can generate the output.

    This seems very strange to me, 2 MB is nothing. We mainly use a JPG image and two small GIFs. This could be just a problem with the trial version of RoboHelp 8 or maybe RoboHelp wants images inserted in Word in a different way?

    Thank you, I appreciate any information you can provide me.

    You missed my point. With RoboHelp HTML you do not have to import, you link and then create the CHM. The Word document can reside on the network and SMEs can change. When you build, RoboHelp prompts you to update the topics in the current version of the document.

    Thus, you always have your Word documents available for others to update and you still have your CHMS.

    Which version of Word you are using. In 2007, things RoboHelp seems to be in the Add-In Ribbon.

    See www.grainge.org for creating tips and RoboHelp

    @petergrainge

  • Problem with the compilation after import from word

    Hi all

    I have a RH6 project that has built several layouts without problem. This morning I have imported a Word 2003 file and since I can't even generate my main layout (what is Microsoft HTML Help). To do this, the copy phase of the files, but all in the middle of the phase of update files I get the message "RoboHelp HTML Application has encountered a problem and needs to close. We are sorry for the inconvenience. "I have the ability to send or do not send an error report. Then, RoboHelp closes without completing the construction.

    Any ideas on what could be the cause or how to fix it?

    See you soon,.

    darkagn

    The imported section had a table with merged cells and you use an expression of generation when you build? If this could be the case see extracted 68 on my site. Known issue and a patch is available.

  • RoboHelp 2015 won't let me import a Word document

    People,

    I just install Robohelp 2015 (version 12.0.0.306).

    When I try to import a Word file to create a new project, it fails, and I see the message:

    "The import Word Document Wizard cannot locate a supported Microsoft Word version. Please install Microsoft Word 2000 or newer. »

    But I use Word 2016.

    What is a known compatibility issue?

    Thanks in advance,

    MAM

    Hello

    You may ensure that you have applied the latest service releases to RoboHelp. Simply click on the file tab, then help and finally updated.

    See you soon... Rick

  • importing FrameMaker 7.2 to RoboHelp HTML files does not work

    Hello

    When you try to import files FM 7.2 RoboHelp HTML 10, I get the following message:

    "This operation cannot be completed without FrameMaker. Install FrameMaker and try again. »

    I have FrameMaker 7.2 installed. So why I get this message? More important still, why didn't it work?

    Thank you very much in advance for all the tips!

    Donna

    P. S.

    Tried to save the book .mif file and import the .mif, but again received this message.

    After contacting the representative of cat from Adobe, the answer is that the HR 10 does not support FM 7.2. HR requires FM 8 or later version installed:

    "You can create a RoboHelp project by importing FrameMaker books or documents." Import of these files requires than FrameMaker 8 or later installed on your computer. »

    http://help.Adobe.com/en_US/RoboHelp/RoboHTML/WSF26099DE-20C9-4488-8187-4383A5661229.html

    Thread closed.

  • RoboHelp HTML Version 10. -OK to use a tool for cleaning HTML on RoboHelp topics?

    We are considering using an Internet tool like www.cleanuphtml.com to clean the html inline styles in a large number of RoboHelp topics imported from Word several years ago. After cleaning, we can always use the styles in our CSS. Did anyone see any potential problems here? Here's what the cleanup tool added to the Head section. It then uses these "internal" styles to clean HTML code. Thank you - Charlie Kyle

    HTML cleaning

    < head >

    <!-clean up HTML generated by http://www.cleanuphtml.com/ -->

    < name meta = "template" content = "OurTopicTemplate.htt" / > "

    < meta http-equiv = "Content-Type" content = text/html"; charset = utf-8 "/ >"

    < meta http-equiv = "Content-Language" content = "en-US" / >

    < name meta = "generator" content = "Adobe RoboHelp 10" / >

    AAANew Topic1 < title > < / title >

    < link rel = "StyleSheet" href = "Our_CSS.css" type = "text/css" / > "

    < style type = "text/css" > / * <! [CDATA [* /]]

    {p.cleanuphtml - 13}

    text-indent:-40px;

    margin left: 140px;

    }

    {table.cleanuphtml - 12}

    margin left: 40px;

    }

    {Col.cleanuphtml - 11}

    Width: 20%;

    }

    .. .more styles


    [[/ *]] > * / < / style >

    < / head >

    End of HTML cleaning

    I have not seen any reference to this tool on creating sites that I follow, that does not mean that it will not work without problems, just that there is nothing to do.

    Where I could expect problems in the future, it's when edit you the CSS or you want to apply a new. Your content will always be the embedded CSS that you printed. What works today might work tomorrow and then again...

    I don't want to clean with a good search and replace tool, but it's the way that I would go with a lot of backup.

    See www.grainge.org for creating tips and RoboHelp

    @petergrainge

Maybe you are looking for

  • Deleting the browser history help please.

    On my home computer that only I use, I was recommended to automatically delete my browsing history when I finish a Firefox session. This is where any malicious web site tries to access my computer. I have as much as the box 'Settings for historic com

  • Time Capsule flashing disconnection.

    My 2 year time capsule is disconnected intermittently, when no internet and both times failed to connect with printers. Restart fixed both. TC is 7.7.3 and iMac is El Capitan 10.11.13. Should I buy a new one?

  • DeskJet 940c: 940c cartridge light flashing

    I just print something yesterday and nothing happens (having previously printed a page). Looked at printer - cartridge light flashing. Used HP printer doctor, open lid and transport moved to tricolor cartridge so resumed there and in. No difference.

  • In the final the re-install on Officejet 6500 a Plus - USB connection cable fails HELP

    "Cable USB make sure the printer is on and remove any material from the port USB at the back of the printer" when this step is complete, nothing DON'T is PASSES only option return no 'next' - button nothing... That does the trick in the previous step

  • No noise *-HP ENVY dv6t Quad Edition CTO (product: B6C68AV)-running 64-bit Windows 8

    HP ENVY dv6t-7200 CTO Quad Edition (product: B6C68AV) Running 64-bit Windows 8 QUESTION: I had no sound * on the 'go get' speakers (that is, from the cooktop for the first time). I say no sound with an asterisk (*) because it makes noise, just everyt