Impossible to buy a subscription

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• I am a user of yosemite, and I find it impossible to buy the photoshop of cc. any suggestions?

  I am a user of yosemite, and I find it impossible to buy the photoshop of cc. any suggestions?

  You try to buy the subscription?

  See link below:

  https://creative.Adobe.com/plans

  For further assistance contact the Support from Adobe:

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• Impossible to buy the figurine at the moment

  I have a problem with the game of Crossy Road and an in-app purchase.  But I think the problem is iOS associated rather than the application itself, let me explain:

  I bought 'Piggy bank' last week, which is a character in-app purchase.  I can't select the character in the game, so the purchase was not performed correctly, but I have a receipt of iTunes confirming the purchase.  When I click on the character and try to buy again, I get the error message: "failure-can't buy the figurine at the moment."

  I contacted the support of Crossy road using the contact information on their page (http://www.crossyroad.com/support.html).  I sent both times, and they have not responded.  The application has a feature to 'Restore order' but it does not work.

  I shopped on the internet and have found a useful thread on this forum here:

  Impossible to buy.

  The thread suggests that the problem is related to a file of SQLite database internal iOS uses to track interactions of newspaper with the App Store and downloads of.  I've done almost everything which suggested there including connection/out of iTunes, hard reboot, "Reset iTunes Store alert messages", I even went so far as to my backup phone then reset and do a restore full.  Nothing works.

  The only thing I have not done is to remove the database itself and this is because (a) the necessary tool to remove the database costs $35, and (b) the last post on the thread warns that this no longer works.

  Finally, on what may be a related basis, the application is the only application that does not appear in my iTunes library on my PC.  I tried the option "Transfer purchases from iPhone" in iTunes (windows) combined program with synchronization, logging in and out etc and I get nothing.

  Anyone could offer help please?

  I don't have much to offer about the beginning of your post, but my attention to this paragraph:

  JakValue wrote:

  Finally, on what may be a related basis, the application is the only application that does not appear in my iTunes library on my PC.  I tried the option "Transfer purchases from iPhone" in iTunes (windows) combined program with synchronization, logging in and out etc and I get nothing.

  Well, this can be linked, and it sounds like it deserves attention.

  You bought the app using an Apple ID different than usual?  You have a family sharing together upwards or something which can restrict the in-app purchases?  Your PC running iTunes 12.3.1 or later (if we can communicate to iOS 9)?

• Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code redemption to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they c

  Sorry I added it in the question, sorry about that part!

  Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code CD Exchange to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they could transfer to my Surface and they canceled the monthly... but no, I'm still paying every month and I have a box of cd $ 500 that I can't use! Help, please!  How can I activate this pay redemption code (which does not work? I tried for hours!) and I pay monthly?  Help, please!

  Hi shannonr44052735,

  I see that you have an active subscription to Acrobat Pro DC under your email address.

  See this KB doc for help: redemption code help

  If your redemption code does not work, I will propose you to return what you already active subscription.

  You can install Acrobat Pro DC from this link: download Pro or Standard versions of Acrobat DC, XI or X

  Make sure that you use the same Adobe ID, in which you have Acrobat subscription.

  Let us know if you need help.

  Kind regards

  Meenakshi

• Try to buy Photoshop subscription in Russia

  I am trying to buy the subscription to, when I select "Russian ruble", it is said that it will be 599 rub. When I proceed to buy it, it changes $ 19.99, which is more than 1300 rub. What's wrong? I want to buy at the price indicated, not 2.5 times more?

  I tried to move to UK by buying URLS, did not help, text passed to the Russia, but the price is still $ 19.99

  Hello

  I apologize for the issue that you are facing.

  Have you tried using any other browser?

  Alternatively, you can contact Adobe sales to place the order.

  Contact us | Adobe

  Hope that helps!

  Kind regards

  Sheena

• Wrong country trying to buy a subscription

  I would buy a monthly for InCopy CC because my trial period has expired. When I click on the button buy, I get a message that this option is not available in Albania. But I live in Germany and also in Germany selected as a country in my profile. What can I do to buy the subscription?

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  -e-mail https://forums.adobe.com/thread/1446019

  -html http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.

  or

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought a 1 year of InDesign subscription plan, but this is the trial version again and asks me to buy a subscription...

  I bought a 1 year of InDesign subscription plan, but this is the trial version again and asks me to buy a subscription...

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you

  Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you

  Yes, your license allows this.

• Why can't I buy adobe subscription plans?

  Why can't I buy adobe subscription plans? I was able to buy plans until the beginning of the year. But now, he is arrested. I paid by debit card. All my friends are having the same problem? Windows and Mac. All the same number.

  Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.

  There is no reason that you can't buy in your country, your orders are placed through stores of digital river

  Thank you

  Stéphane

• Impossible to buy the kit of the student that my account has not been linked to the right country wherever I live, does anyone know if it is possible to change the country, the account is linked to?

  Impossible to buy the kit of the student that my account has not been linked to the right country wherever I live, does anyone know if it is possible to change the country, the account is linked to?

  Your ID, Adobe, payment details and you buy Adobe store must be attached to the same country.

  For tax reasons, it is not possible to change the country associated with an existing Adobe ID.

  To work around the problem, you can create a new Adobe ID to the e-mail address associated with your current Adobe ID.

  Please see this document for instructions: change the country associated with your Adobe ID

  You can see answers to other frequently asked questions creative cloud here:

  Forum FAQ Creative_Cloud

  Concerning

  Megha Rawat

• Is it possible to buy a subscription for all adobe programs and use it on different computers?

  If I buy the complete package off adobe cc it costs me 60.49 euros per month. My question is, if I buy this subscription, if I can use all the programs on different computers with the same adobe ID. I have my laptop, my mums computer and my dads, and I want to use my programs on all computers. Is this possible or do I have to buy 3 subscriptions for each computer that will be cool me much... ? And is it possible to work in the same programs on different computers at the same time? I want to know this before I spent so much money because I really need these programs for my work...

  IRIS Vergnes

  Hi,

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  Reference: licenses and terms of use | Adobe

  Kind regards

  Sheena

• Hello, I changed my plan of photographer for the individual user, but apps to say that I did not at all of any subscription and I should buy another subscription. What should I do

  Hello, I changed my plan of photographer for the individual user, but apps to say that I did not at all of any subscription and I should buy another subscription. What should I do

  Please visit:https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Check the host on your computer files.

  I hope this helps.

  Concerning

  Megha Rawat

• I want to buy the adobe acrobat reader DC subscription. but when I click on the subscription link it says that my country is not supported for the subscription. So how can I buy the subscription? Please suggest

  Dear all,

  I want to buy the subscription CD Player Adobe Acrobat, but when I click on the subscription link and it says that my country is not in charge of this subscription.

  Is there anyway to buy this subscription? kindly ask you to suggest solutions for the same.

  Kind regards

  PS

  However, subscriptions are available only in some countries, it is true.

• Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac, can I just switch my subscription and so to download the MAC version, without having to subscribe with another subscri

  Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?

  Hello

  Altogether.

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  It may be Windows or Mac as Adobe CC is platform independent.

  Kind regards

  Sheena

• r beeb used before on pc. The problem is that these two PCs are thrown NAWL avay chrased long, I hava a few photos on the program and its impossible to buy a new number for one that oldc product. What should do?

  r beeb used before on pc. The problem is that these two PCs are thrown NAWL avay chrased long, I hava a few photos on the program and its impossible to buy a new number for one that oldc product. What should do?

  If you have the serial number, you can contact the Adobe Support via chat (when they are available - not weekend) and ask them to reset your activations.  Which will allow you to reinstall and activate again using the serial number, which you have now.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp