Wrong country trying to buy a subscription

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• Im trying to buy a subscription to creative cloud online in India. I see the cost at Rs. 499 / month but the browser asks me to pay $9.99 / month at time of purchase. I am not able to buy membership in rupees. How can I solve this problem?

  I see the cost at Rs. 499 / month but the browser asks me to pay $9.99 / month at time of purchase. I am not able to buy membership in rupees. How can I solve this problem?

  I changed my country India/English how much I see the cost in rupees. But when I click on buy now, I am asked to pay $9.99 / month. Why is this happening? How can it be solved?

  Thank you.

  Select a store

  Change the country associated with your Adobe ID

• I am trying to buy a subscription to the CC.

  Problem is that I am in Korea and I don't speak the language. In my account, I said that my country is the Spain just to avoid this problem, always the page f...g opens in Korean! Why is it so difficult for software publishers to understand that many expats do not speak the local language? Anyway, anyone can help, I will be grateful.

  As far as I know, the web site shows your location REAL of your IP address, to define your profile in Spain will not work

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Try to buy Photoshop subscription in Russia

  I am trying to buy the subscription to, when I select "Russian ruble", it is said that it will be 599 rub. When I proceed to buy it, it changes $ 19.99, which is more than 1300 rub. What's wrong? I want to buy at the price indicated, not 2.5 times more?

  I tried to move to UK by buying URLS, did not help, text passed to the Russia, but the price is still $ 19.99

  Hello

  I apologize for the issue that you are facing.

  Have you tried using any other browser?

  Alternatively, you can contact Adobe sales to place the order.

  Contact us | Adobe

  Hope that helps!

  Kind regards

  Sheena

• Adobe site crashes when I tried to buy.

  I tried to buy a subscription this morning, I entered my contact information, including the credit cards etc. The website says please wait... I waited... not expected still no confirmation of purchase, so until I lose everything trying more time are there reasons known to this gel?

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Try to buy a subscription to the CC

  I tried to buy a subscription to the CC twice in the last 2 weeks. I put in my card details and it is accepted then I don't hear anything from Adobe

  Hello

  Your last order has been shipped.

  ^ Ani

• I want to buy the adobe acrobat reader DC subscription. but when I click on the subscription link it says that my country is not supported for the subscription. So how can I buy the subscription? Please suggest

  Dear all,

  I want to buy the subscription CD Player Adobe Acrobat, but when I click on the subscription link and it says that my country is not in charge of this subscription.

  Is there anyway to buy this subscription? kindly ask you to suggest solutions for the same.

  Kind regards

  PS

  However, subscriptions are available only in some countries, it is true.

• Wrong country to buy page

  I buy a subscription to creative cloud with my upgrade of the VDP of 500px, but if I want to add the key to the page Exchange I got an error message that the country is not going.

  What should I do?

  I am German and also added this country to my account for 500px.

  Schoenenbroecher please contact the dealer who sold you the redemption code to return.

• Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code redemption to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they c

  Sorry I added it in the question, sorry about that part!

  Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code CD Exchange to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they could transfer to my Surface and they canceled the monthly... but no, I'm still paying every month and I have a box of cd $ 500 that I can't use! Help, please!  How can I activate this pay redemption code (which does not work? I tried for hours!) and I pay monthly?  Help, please!

  Hi shannonr44052735,

  I see that you have an active subscription to Acrobat Pro DC under your email address.

  See this KB doc for help: redemption code help

  If your redemption code does not work, I will propose you to return what you already active subscription.

  You can install Acrobat Pro DC from this link: download Pro or Standard versions of Acrobat DC, XI or X

  Make sure that you use the same Adobe ID, in which you have Acrobat subscription.

  Let us know if you need help.

  Kind regards

  Meenakshi

• Hello! Payment for buy Lightroom program doesn´t go because I can´t define the country where to buy I m.

  I m trying to buy the Germany program, but it gives the United Kingdom as a country.

  Your ID Adobe is probably the first recorded in the United Kingdom if I remember correctly? If you follow the instructions in the following link, you should be able to change it.

  Good luck

  Change the country associated with your Adobe ID

• Why can't I buy adobe subscription plans?

  Why can't I buy adobe subscription plans? I was able to buy plans until the beginning of the year. But now, he is arrested. I paid by debit card. All my friends are having the same problem? Windows and Mac. All the same number.

  Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.

  There is no reason that you can't buy in your country, your orders are placed through stores of digital river

  Thank you

  Stéphane

• I TRIED TO BUY PHOTOSHOP LIGHTROOM PACKAGE AMD AND SAYS IS NOT POSSIBLE IN PUERTO RICO UNITED TERRITORY OF THE UNITED STATES. WHY?

  I TRIED TO BUY PHOTOSHOP LIGHTROOM PACKAGE AMD AND SAYS IS NOT POSSIBLE IN PUERTO RICO UNITED TERRITORY OF THE UNITED STATES. WHY?

  The associated profile adobe ID is registered with countries like United Stated minor remote islands.

  Creative cloud is not available in this country.

  We have creative Cloud available in Puerto Rico.

  Please see the change of the country associated with your Adobe ID.

  To change the Adobe ID, you can check your Adobe ID account management

  For further help please contact the Support from Adobe on the Customer Contact

  Hope this will help you.

  Kind regards

  Hervé Khare

• I tried to buy the cloud adobe creative

  I tried to buy cloud creative adobe full version as a student and when I clicked on confirm on the last page, he took me in a log in screen, I then continued to log and him went on my account and look at products/plans purchased and there was only free trials. What should I do now? Can I do it again? Wait? I use a PC and as I said try to buy the full version with the discount for students. Any help is greatly appreciated.

  Louis,

  You can see the plans and buy a cloud student creative membership here:

  http://www.Adobe.com/creativecloud/buy/students.html?promoid=KSPAR

  https://creative.Adobe.com/join/edu

  The requirements for student subscription discount prices can be found here: display requirements

  You can download and install your software in trial mode while you wait for your student status to check.

  Click here to access your account Adobe ID online and sign in with your Adobe ID and password.

  In the navigation pane that appears, click on Manage account to open the page to manage the account.

  (You may be prompted to check your password.)

  Use the tabs at the top of the page to review your plans & products. It will appear once the subscription passes through.

  Guinot

• Wrong country code!

  Trying to buy / download Lightroom CC but you have in my account determined that I live in the United States! I live in Finlans, as I always have! I used and downloaded your product without any problem so far. You ke phone USA in order to change my country. I'm not paying for a call of the sea more (even if you call is toll-free in us) what to do?

  Hi Carl,

  You can get in touch with our Customer to Contact support team and they will be happy to help you.

  Concerning

  Maansee

• Wrong country profile on the payment Page

  I tried to make a payment for a membership except entire creative cloud, and on the payment page, it lists my profile/account as the wrong country and I am unable to fix this despite research support or help everywhere.

  How can I change the country so that I can make the payment for it?

  Hello

  Please consult this document: change the country associated with your Adobe ID

  If you need other assistance please let me know.

  Concerning

  Bev