Impossible to contact ADOBE support I have 4 different problems and need them. How?

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• Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.  Error code: c0000005 address: 76f73ac3 I clicked the OK button and the closed Downloader.     I then tried to download from the Organizer. I have

  Photoshop Elements 12

  Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.

  Error code: c0000005

  Address: 75e32f71

  I clicked on the OK button and the closed Downloader.

  I did a search on this (c0000005) error code and it seems to be a work around, but no solutions, why is this? I ask that because that this problem seems to be years and years, dating back to at least 2005 (math is 10 years do).

  I don't even have the hanging camera and I get this error on download.  I have redownloaded everything and reinstalled.  I allso see AVI issues reported with this problem, so I've updated Quicktime that without the camera being hung when I get this error I wasn't expecting it to work.  I tried to support and they would not help because I bought it in March this year.  Quite frustrating because I bought elements about every 2 years.  I think I might need a new codec?   I had this problem on an earlier version and I think I remember that being the fix, but it may be something completely different

  Finally, I found it lacking a photo so the catalogue was "corrupted".  I just deleted the image and it started working.

  I hate Adobe and their total lack of support - thanks for nothing Adobe.  Also get this - they offered me to upgrade to 13.0 (12.0 My is only 6 months old but they still can't stand on errors.  Install only the errors!

  I've upgraded and buy this product 4 times now.  I'll find something else next time!

• Adobe AIR installation has encountered a problem and needs to close

  When I try to install htc sync, it asks you for adobe air and when I downloaded 2.6 on adobe.com adobe air and try to run the installer, it says "Installation of Adobe AIR has encountered a problem and needs to close" how to solve this problem?

  Hi sportzbangalore,

  The following article should be useful to solve the problem you are experiencing.

  Troubleshoot installation AIR | Windows

• Support Assistant has a serious problem and needs to close

  Support Wizard has encountered a serious problem and needs to close.

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the computer.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• When the generation of WebHelp, "Adobe RoboHelp 8 has encountered a problem and needs to close" is displayed.

  I use RH 8.0.2.208 (the two patches applied). This project is a project of the child in a merged project structure and it is the only one that I have problems of publication. I tried to remove the CPD file and create a new presentation, but the error continues, everytime I try to publish. (For the record, I have no problem at the opening of this project). Are there other actions that I could try? Thanks in advance.

  Welcome to the forum.

  This problem happens also if you publish to a different location? If not then can link you the problem of recent changes. If this isn't the case, it seems to be time for the old divide and conquer approach.

  Zip of the project in order to have a copy that cannot accidentally be opened and worked on. This gives you a copy so that you can safely restore later if necessary. Save the zip somewhere safe.

  Then create another copy of the project so that you have two copies which can be worked on.

  Open the copy 1 and remove half of the subjects. Ignore all reported broken links. Generate using this copy.

  Open the copy 2 and remove the other half of the subjects. Generate using this copy.

  It should be the case that one copy is now OK and we still have the problem.

  Trash the good copy and then create a second copy of the copy with the problem.

  Repeat the process until you have found the issue that is causing the problem.

  The process takes less time than you think.

  Let us know how you go.

  See www.grainge.org for creating tips and RoboHelp

  @petergrainge

• What is tcauto.exe have encured a problem and needs to close the average? It happned so I was trying to install the tax program h@r Block

  isn't tcauto.exe incurred has a problem and needs to close to average. It happened while I was trying to install the H@r Block tax software

  1. Insert the software CD into the CD drive.
  2. Right click on the desktop icon and select Explorer.
  3. Click the CD-ROM drive.
  4. Choose the file HRBlock_Premium_20XX_CD.exe or TaxCut_Premium_20XX_CD.exe (where XX is the year of the product), and then choose copy.
     The name of the file should State + or + E-file in the name.
  5. Close Windows Explorer.
  6. Right click on the desktop and then click Paste.
  7. Double-click the HRBlock_Premium_20XX_CD.exe or TaxCut_Premium_20XX_CD.exe file (where XX is the year of the product) file.
  8. Follow the instructions in configuration of installation

  http://www.TaxCut.com/customer_support/supportarticle.jsp?type=article&FAQ=0&acid=158&PFID=1&TID=4&STid=10&CID=40&aid=4474§ion=before

• I allowed to CS2, I contact Adobe support for new link and new key for the new facility for the computer updated. In the installation, I have inserted the key from ADobe that I got Adobe support, but when I open programms CS2 it will not work and gives me

  I allowed to CS2, I contact Adobe support for new link and new key for the new facility for the computer updated. In the installation, I have inserted the key from ADobe that I got Adobe support, but when I opened any CS2 program it will not work and gives me the invalid key error. What should do?

  CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  https://helpx.Adobe.com/Creative-Suite/KB/CS2-product-downloads.html

• I need to reactivate Photoshop CS4 because I have a new hard drive in a reminder for my 2.5 yr old iMac last operating system running. When you open the program, I was told to contact Adobe support and give them an error code: 150:30. Please help with per

  I need to reactivate Photoshop CS4 because I have a new hard drive in a reminder for my 2.5 yr old iMac last operating system running. When you open the program, I was told to contact Adobe support and give them an error code: 150:30. Please help with permission. ?

  You can repair it yourself. I have a screenshot guide. You use app the Mac Terminal and a python (.py) script that comes with the recovery of the license for the Mac package.

  Don't forget to leave a space after typing sudo python and note that your password will not display any points. Simply enter it blind.

  Start 11 Message and take your time. It does not work. Layout error 150:30 opening Photoshop cs4 on Macbook Pro

  Gene

• Impossible to contact Adobe re deactivation of licenses on stolen computers

  Hello

  I tried to find a way to contact Adobe support for more than an hour now, but just help system keeps taking me around in circles.  My wife and I had 2 stolen laptops and we need to install Lightroom on our new machines.  However, because we don't have access to the machines, we can disable the licenses.  There is no link to the Adobe site to do, and whenever I find a link that says "Contact us with your serial number" it just brings back me at the beginning of the aid process.

  Can someone tell me how I can get in contact with Adobe to ask them to disable all previous computers?

  Thanks for your help.

  Ian

  Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations

• HI again, sorry to bother you it is imposible to contact adobe support? because I try to correct the situation, trying to find how to contact with someone in adobe cia. and I think that is imposible. Is ridiculus, I buy almost a week ago membership f

  HI again, sorry to bother you

  It's imposible contact adobe support? because I try to correct the situation, trying to find how to contact with someone in adobe cia. and I think that is imposible.

  Is ridiculus, I buy almost a week ago the plan subscription for all products and is imposible to work... because is always the same message, probe my period is late, you can buy... ??? and when I go to buy, at the end of the message is always the same. you have the subscription, not no need to buy... one circulates is imposible to broke?

  Thanks in advance, because I can't work and you know :-(I need and I don't know what more I can do.

  JOse

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Can't instala. I need to contact Adobe Support Advisor. How can I do?

  When I try to install Adobe Creative cloud it tells me that the installation cannot start. That I have to contact Adobe Support Advisor. But I don't know how to do. THX

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• How can I contact Adobe support? Cancel my subscription.

  Hello

  I have a problem with the default country associated with my Adobe ID I have a subscription in progress, but I'm not able to add a credit card, because my Adobe ID is associated with a country where I've lived (Spain) years ago. The default country is the Spain, so I can't add a Swedish credit card.

  According to Adobe, I need to create a new account and cancel my subscription with the current account. However, the chat does not work, and after much research, I can't find a way to contact Adobe support... So, how to cancel my subscription?

  Here is the link to the instructions from Adobe for such cases:

  http://helpx.Adobe.com/x-productkb/policy-pricing/change-country-associated-with-Adobe-ID. html

  I must say this is by far the worst "customer support" I've met. Never.

  Yours respectfully,

  Tuomas

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I got a 150:30 error message when try to start Elements 8.0 and asked to contact Adobe support. trying to do that led me here.

  I got a 150:30 error message when try to start Elements 8.0 and asked to contact Adobe support. Trying to do that led me here.

  Can I get help here?

  Thank you

  Harry

  Try the solutions here:

  https://helpx.Adobe.com/Creative-Suite/KB/error-licensing-stopped-Windows.html

  I know he says Creative Suite, but PSE is based on the same code, so a lot of the same fix works for both.

• In recent months, every day when I open photoshop, it says the license is not good and I need to contact adobe support...

  In recent months, every day when I open photoshop, it says the license is not good and I need to contact adobe support...

  The WHO and wher can I contact someone who can solve my problems?

  (I'm french)

  Go to this direct link, then click on 'Chat '. https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_adobe-ID-signing-in_stillNeedHelp

  Benjamin

• My software stops downloading at 50% and then tells me to contact adobe support if it continues to be.

  My software stops downloading at 50% and then tells me to contact adobe support if it continues to be.

  is this a download or installation message?

  If download, use a different browser or an another wired connection and/or a download from prodesigntools.com download manager