Impossible to convert PDF to .doc or .docx

I just bought ability to convert Word files.  A single working PDF (1 page).  I'm trying to convert a PDF to word and it says fail conversion.  I tried to use send to Word and Adobe Document Cloud.  Any advice?

Hello world

The problem you are experiencing may be because the PDF file that you are trying to convert was created by a third-party application and cannot be written to spec. Please see Will Adobe ExportPDF convert text and shape... | Adobe Community.

However, you have little chance in trying these basic steps:

  • Empty the cache of the browser, and then try again.
  • If you use ExportPDF by the player, disconnect and then reconnect (or trying to convert the web interface instead).
  • Trying to convert a different file - if it gives no error, which would point to a problem with the file that causes the error.
  • Disable OCR as described in this paper: How to disable the optical character recognition (O... |) Adobe Community (this step is not optimal if the PDF file has started as a scanned document and was not already editable text).

Best,

Sara

Tags: Adobe

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