Impossible to detect all devices Bluetooth for DELL XPS M1530 but shown as works fine

My Dell XPS M1530 laptop running Windows Vista Home Premium SP2 32-bit. 2 days ago the bluetooth module could not detect all BT devices at all. I had been using a Dell BT travel mouse for 2 years now n it cannot be detected. It is the same for all the other BT devices I turn on. The sign of BT device on the status bar indicates that BT works well, but my other BT devices cannot detect the laptop, mouse. I read something on the net about the Office 2007 updates causes this problem. I tried uninstalling the WIDCOMM software n put it back in place, but nothing seems to work. I'm running true n of Windows Office 2007. Pls help thanks!

Hi Hellfire190,

Make sure that Windows is configured to accept incoming Bluetooth connections.

Step 1
You can check the compatible devices Bluetooth configuration panel. Here's how:

  1. Click the Start button, select Control Panel, click hardware and sound, and then click Bluetooth devices.
  2. Click the Options tab, select the allow the devices to connect to this computer check box, and then click OK.

If this step does not help, try the next step.

Step 2

Remove and then reinstall the device:

1. click the Start button, select Control Panel, click hardware and soundand then click Bluetooth devices.

2 Select the device that is not working, and then click Remove.

3. click on Add, press the reset button on the unit (or make it discoverable following the manufacturer's instructions), check the box my device is set up and ready to be found and then click Next.

4. If the device is not found, repeat the previous step. When the device is found, select it, and then click Next.

5. follow the remaining instructions in the wizard.

·         Make sure that the device is on and that the batteries should be replaced.

·         Make sure that the Bluetooth adapter for your computer is attached and turned on, and that the device is in use and detectable. If you don't know how to turn on discoverability, read the instructions provided with the device or check the manufacturer's Web site.

The problems with Bluetooth devices
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

Bindu S - Microsoft Support

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Tags: Windows

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