Impossible to disable firewall NIS2010 so I can download and install updates

Microsoft told me that I should disable my Norton firewall and antivirus while downloading and installing updates to avoid problems (I have dial-up access)

In msconfig when I remove the chech in the box for this program and click 'apply' the audit took place in the area and it does not turn off. If I then click on "OK" and restart it won't always turn off. I unchecked other programs and click on 'apply' and it worked.

I tried reinstalling and it still does not work. In addition, I can't change how it starts in services.msc

I'm waiting until it is resolved to do my updates. Help, please.

Thank you

Norton (Symantec) & Support Service
http://www.Symantec.com/Norton/support/index.jsp

Community Forum NIS/NAV
http://community.Norton.com/T5/Norton-Internet-security-Norton/BD-p/nis_feedback

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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