Impossible to download and see the purchased software in my account information

Hi, we just purchased Creative Cloud 12 month subscription team. Last week I accepted the invitation of admin, but for some reason I couldn't install software that day. Now when I log in, I don't see any information related to those purchased software, please let me know how could proceed with the installation process. I tried to download apps Cloud creatives catalog. When downloading, I get this message: "we are currently experiencing some issues, please try again later." If the problem persists, contact customer service. "I wonder if you can help me with this.

Hello

If successfully, you have accepted the license, please refer to the help documents below to download the application Adobe CC:

Creative cloud to desktop

Download, install, update or uninstall applications

Kind regards

Sheena

Tags: Adobe

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