Impossible to format or use USB - external HDD - storage device.

I have a computer at home using Windows 7 and laptop using 7 Starter. I also have a 350GB HD and DVD writer unit that attaches via USB. Computers see the DVD burner and the hard disk consider both as a mass storage device. However, when recording work this unit is not available as an option. It may need to be formatted. Windows seems unable to cope with this task. Any ideas how to use this hard drive? Suggestions welcome. Main computer is an all-in-one advent. The phone is a Samsung.

If the external hard drive was manufactured until Windows 7 is released, you may need to download a driver for him to the company that makes it.  A number of people have reported this is the case.  You didn't say what brand drive you have or how old he was.

I hope this helps.  Good luck.

Tags: Windows

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