Impossible to get WD external hard drive to save

Hi, I have a WD 1 TB external hard drive, when I plug it into the usb port, it appears on the Device Manager but not on my computer, Ive tried all the 4 usb slots n even on them all, Ive tried other drives and they register ok, please help me to solve my problem, I also tried this WD on my wifes computer and exactly the same thing , look forward to a response, has soon Andy

Hello

 

You can read the article of Western Digital.

 

If the problem persists, post your request in the Community of WD support Forum .

 

It will be useful.

Tags: Windows

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