Impossible to install the software for microsoft lifecam cinema 3

I can't get the software to install.  Abandonment keeps telling me that there is another incomplete installation pending.  Here's the exact message:

Setup cannot continue because another installation is already in progress.

I don't have any other facilities pending.  I rebooted and rebooted several times.   Using Vista.  The unit works fine, but I don't have the software to do things with him cool because I can't seem to install.  And I can't contact the Microsoft support because I can not find the product ID number anywhere.  Very frustrating.

  • What you have already tried to solve the problem

Hello crazypokemon,

Thanks for posting on the Microsoft answers Forums.

Sometimes computers do not always perfectly work as expected, and we need to make changes to get the equipment to work.

Since you get an error message when you try to install the Lifecam software and States error installation is already in progress, I would like to use the Windows Installer Cleanup tool. Click here to download the cleaning tool. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.

Once you have installed the tool, right-click on the installation executable and select "Run as Administrator". Then a list of programs is listed. Select the Lifecam software you want to uninstall. This will remove all corrupted files installation. Then restart the software installation.

Hope this will help get your software installed and working tools.

Thank you, Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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