Impossible to open it in full screen for a long time

When I open a movie full screen, my computer keeps mode full screen, about 5 minutes and then exit mode full screen automatically. Please help me solve this problem. Thanks in advance.

Hi Davidvietnam,

Welcome to the HP Forums!

I would like to take a moment and thank you for using the forum, it's a great place to find answers. You have the best experience in the HP forum, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that when you open a movie and play full-screen, after about 5 minutes it stops. This is usually caused by a process running in the background.

If you try this.

In the search bar (run) type msconfig and press enter
Click on the Services tab
Check hide all Microsoft services (lower-left)
Disable all
Now select 50% or 1/2 on services and click on apply

This will remove 1/2 of the processes that are running normally. Now try to open your movie.  If it always comes out full screen, repeat the above process and eliminating 1/2 again running services, if it worked properly uncheck the first set of services and check out the other 50% and try again. You try to locate the process which is causing the problem by eliminating the process running until you are able to locate one that is the cause.

I hope this helps.

Tags: Notebooks

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