Impossible to subscribe to creative cloud and no chat option

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• Hello, explanation of would it be possible to have a pour Installer creative cloud on my MacBook (laptop) because I subscribe to creative cloud and that he was told that I could install on a second post.  Thank you for your help in advance.  C

  Hello

  Explanation of would it be possible to have a pour Installer creative cloud on my MacBook (laptop) because I subscribe to creative cloud and that he was told that I could install on a second post. CC is currently installed on my iMac.

  Thank you for your help in advance.

  Kind regards

  Hello

  You may please check out the link below to download the desktop app creative cloud.

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

  You can also see help document https://www.adobe.com/creativecloud/desktop-app.html

  Let us know if this will help.

  Kind regards

  Sandrine

• Need help to cancel subscription to creative cloud and Live Chat does not work

  I need to cancel a subscription to creative cloud and Live Chat does not work for me. The cat only sent me:you are not currently connected to a representative of the chat. When a representative has been online and I can't send my message.

  Hi Joshua_U,

  I ask you to perform undo these links mention operations

  http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.

  In case you are unable to complete it, please inbox me your order number.

  Note

  Kind regards

  Baudier

• Impossible to subscribe to creative cloud

  I tried to subscribe to creative cloud for the last two days that my 30 day trial ends today. For some odd reason, I can't check the agree with the T & C and by clicking on the "accept terms" does not in what either.

  I tried clicking on every link on the page and nothing will allow me to go beyond this step. I am based in Malaysia, if that makes a difference. Any help would be appreciated.

  Bryan

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I'm subscribed to creative cloud and I don't know what to do with it?

  How can I start creating a Web site and not the adobe offer any technical assistance?

  If you want to learn any particular product, I suggest you refer to the link below

  Cloud creative tutorials | How to get started with creative cloud applications

• I am a subscriber of creative cloud and try to open recently installed first Pro.

  I installed the Premier Pro and it worked a few times and now does not - it gives the error massage "Adobe Premiere Pro could not find capable video game modules. Please update your video display drivers and try again"I've updated my Nvidia drivers and it still load. I opened older first items 7 and 11 and they work fine. I tried other video files (Youtube, etc) and they work fine also. I restarted Windows 7 without success. Any ideas?

  Just tried right-clicking on the shortcut and choose Run as administrator and which didn't work either.

  Refer to this:

  Error "Premiere Pro could not find capable video game modules | Startup

  Mylenium

• I'm subscribed to creative cloud in November and I am newly a student. Is it possible to convert my subscription to pay the price "student"?

  I'm subscribed to creative cloud in November and I'm newly student since January. Is it possible to convert my subscription to pay the price "student"? I searched but I can't find the answer. Thank you!

  First of all, contact Adobe to cancel your current subscription

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Second, Adobe for education... Start here https://creative.adobe.com/join/edu

  Educational https://creative.adobe.com/plans?plan=edu

  FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

  When you purchase a subscription to education, the terms you "click to accept" should be clear about the first/last years

  -Intro price http://forums.adobe.com/thread/1448933?tstart=0 one can help

  http://www.Adobe.com/products/creativecloud/students.edu.html

  http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html

  Redemption Code https://creative.adobe.com/educard

  Proof of ID http://www.adobe.com/store/au_edu/academic_id.html

• I'm subscribed to creative cloud... downloads are labeled as 'test' and I wonder if I want to buy them. Why my apps are classified ads 'trial '?

  I'm subscribed to creative cloud... downloads are labeled as 'test' and I wonder if I want to buy them. Why my apps are classified ads 'trial '?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I want to know if I can buy Muse without subscribing to creative cloud Adobe because I don't want to pay monthly for this service. I want ONLY the program. I already have Illustrator, photoshop, Indesign and the rest of the adobe programs, so I only MUSE.

  I want to know if I can buy Muse without subscribing to creative cloud Adobe because I don't want to pay monthly for this service. I want ONLY the program. I already have Illustrator, photoshop, Indesign and the rest of the adobe programs, so I only MUSE. is this possible?

  You can subscribe to only Muse - without all the other programs - for about 20 $par month.

• I think to subscribe to creative cloud dc acrobat and want to trial first. I installed and tried to launch the app, and nothing happened.

  2 questions really. 1. I think to subscribe to creative cloud dc acrobat and want to trial first. I downloaded the installer and then clocked to install. Once it was finished I clicked on start application and nothing happened. I can't find where acrobat has been installed to. Any ideas? 2. I can change my computer in the future not far away and its possible that I can switch to a mac. What is the situation with me having subscribed to acrobat dc creative cloud on a pc and then move to a Mac? Sorry if sounds stupid but please understand that I may need to do.

  1 see launch Adobe Creative Cloud apps

  2. If you need Acrobat DC for windows and mac, you can buy Creative only cloud App for Acrobat Pro DC membership. For more information about pricing, see pricing and membership creative cloud plans | Adobe Creative Cloud

  Hope this will help you.

  Kind regards

  Hervé Khare

• Hello all, can anyone answer it please my request: I'm looking to subscribe to creative cloud, but also pc work at home and in a studio where I rent space. I have therefore 2 pc. When I subscribe, can I download/install on 2 PCs, or just one? THA

  Hello all, can anyone answer it please my request: I'm looking to subscribe to creative cloud, but also pc work at home and in a studio where I rent space. I have therefore 2 pc. When I subscribe, can I download/install on 2 PCs, or just one? Thanks for any advice you can give. Best wishes, Dominic

  a single-user license is for one person and not be shared between 2 people.  In addition, this user cannot use a computer at a given time.

• When you subscribe to creative Cloud(Photoshop and Lightroom), that come with more than one license, and is it possible to install it on Windows and Apple (if it comes with two licenses)? Thank you.

  When you subscribe to creative Cloud(Photoshop and Lightroom), it does it with more than one license, and if so, is it possible to install on Windows and Apple OX? Thank you.

  A Cloud subscription provides for the installation of facilities to work on both machines.  You can have (Windows and Apple OX) operating systems.

• We currently have a membership HERE until August 2014 and ID subscription until December 2014. I wish now to subscribe to the complete creative cloud and take advantage of the offer of $29.99 / month.  I understand that full creative cloud would replace t

  We currently have a membership HERE until August 2014 and ID subscription until December 2014. now, I want to subscribe to full creative cloud and take advantage of the offer of the month $29.99. I understand that full creative cloud would replace the unique demands. How many simultaneous connections are possible?

  An identification code Adobe supports two activation of CC regardless of the type (single/fill/Team). If you buy the full CC with the same Adobe ID, it will activate twice if you you will be assigned space app unique cc + the full CC.

  You can buy the full CC with a different Adobe ID.

  Concerning

  Baudier

• If I subscribe monthly creative cloud for $210.00, I can install on as many computers?

  Hello everyone.

  I wanted to know the following:

  If I subscribe monthly creative cloud for $210.00, I can install on as many computers?

  Thank you

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -pdf of 200 http://www.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-20150601_2.

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

• Creative cloud and apps not opening

  I think that Adobe has a major problem with creative cloud and this could explain why its share price has fallen!

  I had to call support 3 times to fix this on my desk. I then fixed it the fourth time myself.

  Now the same question has arrsen on my laptop!

  If Adobe doesn't fix it and stop just say use Creative cloud Cleanser (the program should be clean in the first place!) will continue to bleed users and thus its stock price.

  I agree with others that it prevents the professionals do their work.

  Adobe CC did not have this problem when I first subscribed for more than a year. Maybe it's too many deployment updated without the major problem of creative cloud of fixation.

  Hi Damiena27003086,

  Sorry for the inconvenience!

  Comments will be certainly shared.

  Let us know if you need help most.