impression that will not erase

I have a HP Deskjet 3510.

He stopped in the middle of a print job.

Indicates the printer is ready to print, however the print job is stuck in QC.

I tried to delete the job, cancel the print job — without result.

I saw something spools of impression, but works on a laptop computer in Windows 8. I can't figure out how to get where I can update the printer spooler.

Thank you.

Here's a post on the Microsoft forum that has the info you need: http://social.technet.microsoft.com/Forums/en-US/0f199e96-3fab-4f56-b961-81596a6267ce/print-spooler-issues-with-windows-8

Tags: HP Printers

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