in a café which has wifi, my laptop says I'm connected, but it is also "no internet access.

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  I understand that you are having a problem with your WiFi and wanted to help you!

  You are trying to access WiFi through router?  If you are connected to your wireless network, but cannot access the internet, then the problem may be with the router.  Check that the router is connected to the internet.  If you have more than one router, then you can ensure that you are connected to the correct router.  You can also try unplugging the router for about 30 seconds, and then reconnecting it.  Please consult the following document, as it can help solve the problem for you:

  HP PC - Troubleshooting wireless network and Internet (Windows 10)

  Please let me know if this information has been helpful by clicking the thumbs up below.

  Have a great day!

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