In obtaining Windows XP SP3 notice of high utilization of the processor, but do not know the cause

I keep having problems with high CPU usage, but I don't know what is the cause. I know Norton has sent me a few messages on dumprep.exe high utilization of the processor, but this isn't the only time where she do this and it is causing my computer runs slowly, and a few times the last 2 days that makes my strongest computer. I hope someone can help because I don't know anything about all this

Hi SandieLaster,

  1. Did you the latest changes on the computer?
  2. When was the last time it was working fine?
  3. When the high CPU usage occurs?

It is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you put the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See section to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Tags: Windows

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