In tears with absolute frustration!  Help!

My computer is completely dead a few weeks ago, and to fix it, he had to be completely erased and returned to the factory settings.  Fortunately, all my works and records, etc. were saved, but I lost lightroom and photoshop on my desk... no worries, or so I thought... because I pay every month for the basic package, and should just be able to download it again BUT NO!

I managed to download the 'trial' that has now expired, but for love nor money, I can't fully functional versions! I WANT TO SCREAM!  I'm so frustrated.  Money is always out of my Bank, but I consider the cancellation of SD and just starting fees, with a new subscription, to see if it works.

Please is - anyone can help me and let me know how to download apps again please? Please, please, please!

Thank you

Helen

I never met this problem. But I wonder if you have installed the application cloud Creative Manager. And did you actually signed using your Adobe ID and password? Here is the link for the download that perhaps you need:

Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

Tags: Adobe

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