In the course of a defender of virus scan or windows computer scan hangs at a certain file.

Similar Questions

• What is the best way to remove a virus on a Windows 7 computer?

  Hello, so I have a little problem here my pc has contracted a major virus that my my anti virus cannot process. The only way I know to do is to reset my pc to factory settings, my pc came with windows 7 home pre-installed when I bought it. Is there a way I can use the product key on the back of my laptop to reinstall windows 7 when I restore my computer. I would rather not to buy at the store

  Hello

  If you can not remove the malware then follow the good advice of André for resettlement.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

• HouseCall virus scan hangs up on microsoft.mediacenter.dll

  Whenever I try to scan my computer for viruses, he hangs up when it gets to the file "Microsoft.MediaCenter.DLL.  HouseCall ran at 93% and found no viruses so far before he hung up.

  Hi itzayat,

  Please, try to start your computer in Mode safe and try to scan the image:

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  If this does not help, you can also try with another scanner to see if this ends.  This is for the Microsoft Security Scanner, it's free:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  I hope this helps!

• A virus has attacked my computer and erased my MSN database files and when I try to reinstall, my MSN Installer does not work. I was unable to fix it.

  A virus has wiped out my MSN database files and I am unable to remove MSN and work again. I'll have to go through Internet Explorer instead of my MSN account. I want my MSN e-mail account to be relocated instead of having to use Hotmail (which I hate). I get the MSN on the Internet Explorer home page, but it's the only thing I get. I tried to reinstall MSN, but the installer is too corrupted and I don't know how to fix it. Any help would be greatly appreciated! Thank you!

  Hi Ellabelle1,

  To support more specialized on this issue, please contact the MSN Support

  MSN support

  Thanks and greetings
  Ajay K
  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• is not the window Defender sufficient virus protection?

  Windows 7 repeat myself that I should get antivirus protection... is not the window Defender sufficient virus protection?

  No, Defender (on W7) by itself is not enough. Get an AV package as well. There are a lot of those who are free to choose to include MSE.

  Note that if you install MSE, it replaces the defender and defender will be disabled.

  PS - Defender on W8 is not the same as the Defender on W7

  
  

  
  

  More info - https://en.wikipedia.org/wiki/Windows_Defender
  

• Cannot plan the virus scan in Windows Defender (Win8) in the settings tab / advanced. Please notify

  Hello!

  Please tell us how I can program a weekly virus scan in Windows Defender on my laptop of Win8. I can do in MSE on my Win7 laptop!

  Plan it in Task Scheduler. Hope this helps and if you need any additional aid station and we will be happy to help you

  The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of the forum.

  "When we try to take anything by itself, we find it hitched to everything else in the universe."-John Muir

• I have win XP SP3, I ran a virus scan and I still can't open anything in the title of the standard account now the admin account does not work no more not even in safe mode what can I do?

  How can I fix the operating system of the issue I'm having with my computer I did a virus scan and now I can't even do anything under the admin account I could do before the scan I can't even do anything in safe mode the standard user account was seen maleware pop ups before I did the scan the admin account had no problem before the scan is carried out I used Mcafee and it did not work it seems to have done worse and windows defender was no use which can make?

  Hello

  • You receive an error message?
  • What exactly are you not able to access?
  "Your question contains all the required information necessary for us to help you. Please re - write your question, this time to ensure that you have included all the information required and we will try to help. »
  Refer to this link for more information on: How to ask a question
   
  In the meantime, you can try a full system scan just to be sure.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• I get an error indicating that the "Virus scan failed" when you download Internet Explorer and Google Chrome.

  Original title: Virus Scan failed

  Cannot download anything with IE8 or Chrome.  Constantly get "Virus Scan impossible" or "" *. "" * "contained a virus and was deleted. »

  Changed the setting to the "browser.download.manager.scanWhenDone" in Firefox to "faslse" and I'll have no problem with him (using Norton 360 v. 20.3.1.22 on Windows Vista.

  Relative security of Windows, I've identified 5 other issues

  (1) cannot display "Windows Firewall settings."

  (2) cannot access "Windows defender" by any means

  (3) "Windows Security Center" is disabled and cannot be restarted.

  (4) do not see "Windows Defender" or "Windows Firewall" in services

  (5) could not find 'msascui.exe '.

  This suggests my protection Microsoft antiviruss files have been removed or disabled (possibly through the last installation of Norton.  My question, if this is true, why I get "Virus Scan failed" every time I try to download with IE 8, but not with Firefox?

  Thank you.

  Paul

  Hello

  "This suggests my protection Microsoft antiviruss files have been removed or disabled."

  Do you have MSE installed or you are using any other other than Norton 360 AV?

  If so, uninstall it, you must have AN AV installed.

  With the Windows Firewall settings, Norton 360 uses its OWN firewall.

  http://KB.Linksys.com/Linksys/GetArticle.aspx?docid=5611fc67a247495bbdcef8b9d4018842_Norton_360_Firewall_Configuration.XML

  You should not have more than one firewall running.

  Choose Windows or norton, NOT both.

  Read about Defender:

  If you use Norton, AVG, Avira, Microsoft Security Essentials, McAfee, etc. the default action is for Windows Defender must be disabled, that these AntiVirus programs have their own Antispyware Applications.

  There is nothing to worry.

  Using both programs at the same time can cause system conflicts, etc.

  If you want to have additional protection against malware using the version FREE of Malwarebytes AntiMalware:

  http://www.Malwarebytes.org/products/malwarebytes_free

  And for now, change startup Vista programs without using Defender, use one of these methods:

  "How to use MSCONFIG in Windows Vista"

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  Or the program Autoruns for FREE:

  "V11.21 Autoruns for Windows"

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

  For any other problem with Norton, contact the Norton Support or ask in their Forums.

  https://support.Norton.com/SP/en/us/home/current/info

  Norton community:

  http://community.Norton.com/

  See you soon.

• Windows Defender/Virus Scan problem

  Whenever Windows Defender (also Avast Virus Scan) to scan my pc in its scheduled task
  my PC freezes... whenever the analysis runs. I also noticed that it freezes on a particular file analyzed imapi2fs.dll, I tried the system restore, no longer works. What seems to be the problem with this?

  Hello

  To be sure that your system is free malware use these and try cleaning it (some malware can get in)
  because they come forward security products are updated to catch them).

  BTW, I use Avast too, here's a tip - stop all shields is not necessary except leaving Standard, Web, and
  Operation of the network. (Double-click the blue icon - details look OK. - upper left Shields - put end to those you)
  do not use.)

  Run the malicious Microsoft removal tool, scan with Malwarebytes and add Prevx to be sure that everything is clear.

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows Update - if necessary, you can download it here.

  Download - SAVE - go where go out you there - top - right click RUN AS ADMIN
  (Then run MRT as shown above.)

  Malicious removal tool from Microsoft
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Malwarebytes - a scanner at the request - update on the updates tab and run whenever you think malware.
  http://www.Malwarebytes.org/

  Here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  also install Prevx to be sure that it is all gone.

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  ---------------------------------------------------

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  I would also like to launch SFC and Chkdsk to ensure that corruption is disabled.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------
  Please do ALL above 1.

  If the problem still occurs check your startup programs and services. Also check what programs are left
  running in memory.

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135

  To see everything that is in charge of startup - wait a few minutes without doing anything - then right click on the task - bar
  The task manager - take a look at stored by - Services - process - it is a quick reference (if you have
  a small box in the lower-left - show for all users can check only).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG and then display a list of the people here.

  These can help first of all check the current process if necessary however use the clean boot and the process of elimination.

  Process Explorer - free - find out what are the files, registry keys and other objects processes have opened, the dll
  they loaded and much more. This exceptionally effective utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to startup automatically when your system boots and you
  opening of session. Autoruns also shows you the full list of registry and file locations where applications can configure auto-
  start the settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• After installation of updates, received the critical error, then stuck in a reboot loop, Windows Defender now firewall and Security Center are all off

  I recently downloaded updates from microsoft. One of them was Security Essentials. Well, when I did caused a critical error. My laptop shut down and restarted. then gave me the same error message and rebooted again. He kept in a continuous loop. I tried the system recovery, but that did not work. I managed to get him to stop, but now my firewall is disabled and the Security Center and Windows Defender. If I try to turn it on, it does the same thing again. I don't know what to do to solve this problem. I need help!

  Original title: critical error

  Hello

  1. you have any multiple security software installed in the computer?
   
  2. What is the exact error message?
   
  Please follow the links below to solve the problem.
   
  Method 1
   
  Step 1
   
  Disable all third-party antivirus programs
  
  To disable a firewall, antispyware or antivirus program, right click on the appropriate icon for the firewall, anti-spyware or anti-virus program in the notification area in the taskbar. Then, click exit or click disable.
   

  a. in Windows Vista, click on start toreduce this includes this image, type appwiz.cpl in the Start Search box and press ENTER.

  b. in the list of installed programs, search for and then click on the program in question, and then click Remove.

  c. restart the computer.

  Note After you uninstall a third-party antivirus software, contact the manufacturer of the program or visit the company's Web site to see if a cleaning tool is available to help you remove any remaining files.

  Step 2

  See services

  a. click on start

  b. type services.msc

  c. navigate to the Windows event controller (right click on and select properties)

  d. set the startup type to automatic, start the service, click on apply and OK

  e to navigate to the Base filtering engine (right click on and select properties).

  f. set the startup type to automatic, start the service, click on apply and OK

  g. navigate to 'Windows Firewall' and select Properties (right click on and select properties)

  h. set the startup type to automatic, start the service, click on apply and OK

  Method 2

  Start your computer in a clean boot to avoid conflicts with third-party software.
  
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135
  
  Note: follow step 7 of the article mentioned above to start the computer in normal startup, once you have completed the necessary troubleshooting.

  Method 3
   
  Look for errors in the event viewer.
   
  Please check the Event Viewer logs to find errors in application logs.
  
  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer
  
  Please post the results for a better understanding of the problem causing the reboot.
   
  Hope this helps

• BRONTOK Virus has infected my computer eating slowly to the top of my antivirus system does not help!

  I've been suspecting for a few months that I have a virus but windows defender does not detect or warn me, so I tried to download updates of security without success / then I downloaded and run AVG, it didn't initially say I got the virus / now my free trial expired I get notifications that my computer is infected with a virus BRONTOK. My computer is running painfully slow and security updates are not successfully download. It is eaten my files of the user "gary." Help. my hard drive has worked non-stop. As a process is still ongoing.

  (in Safe Mode), have you tried the Microsoft Malicious Software Removal Tool, which is downloadable from Microsoft Update? The appellant claims to remove this infection...

  Run the Microsoft® Windows® Malicious Software Removal Tool, to find malware belonging to the family of Brontok

  Download and run from here

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>

  http://www.Microsoft.com/security/malwareremove/families.aspx>

  UTC/GMT is 04:25 on Thursday, June 7, 2012

• I had a Trojan virus - actually a rootkit. I tried to recover my files by saving them to CD. The virus would be on the CD too now?

  This virus has been redirect me to different Web pages. It seemed to affect the internet. Everything worked fine except the internet. I thought I have to reformat the computer because it could not be removed by several software so in desperation I saved all my recent files on CD to save them. I'm finally rid of the rootkit, but I wonder if the CD should be discarded? or such a virus would be in the operating system, it was in windows system 32 and not in my documents, etc.

  I tried to analyze one of the disks, but it froze my Blue computer-screen of death, so I threw them. Of course, they are dangerous. I scanned my computer after and it seems ok.

• Warnings from Windows 8 Action Center that McAfee and the Defender is not activated after Windows update.

  In December 2012 after installation of the updates of Microsoft Windows on my machine Windows 8 and rebooting, my icon downtown Action system gave 3 warning messages:

  The spyware, antivirus and Firewall wasn't turned on do not.

  When I was in the center of the Action, he said time Windows Defender and McAfee have been disabled.

  I ran Mcafee checks as well as the defender and it states that my machine is virus-free.

  I clicked on Mcafee and it said all were lit.

  I called Mcafee technical support and they did something in December 2012 and has solved the problem and none of the messages is new. They do not just turn off messages in December 2012, they did something, but wouldn't discuss what has been done with me.

  However, today, Jan 8/13, another set of Windows updates have been installed by Microsoft and yet once again, the WARNING messages 3 came.

  I called McAfee support again and said that I didn't call each month when I install the updates of Windows to solve the problem and that there is a bug with Windows 8 and McAfee.

  I looked at the tech of McAfee as he did helpline (I work in technical support as well) and what he did this time was to turn off Action Center messages, thinking that I DINA realize that it was not really solved the problem.

  I told him, I understand that it seems that McAfee is not working properly, but I will not renew my McAfee Dell subscription this March/13 because that doesn't solve anything... it's just disable the warning messages. (I showed her that if I turn on the message, the warnings were still there... apparently he was shocked that I knew what I was doing).

  He said that McAfee is a problem with Windows 8 and McAfee and are working on a fix.

  The tech told me to get in touch with Dell and they would provide a fix.

  This problem does not occur with my Alienware Windows 7 pc and installation of Windows 8 I received is on my other pc from Dell.

  Is someone can you please tell me if there is a fix for this?

  I will not renew my McAfee subscription if it comes to the type of service that will be provided; I'll go with another antivirus program.

  Thank you

  

  

  
  

• I have McAfee Virus Scan installed on my Windows 7 system. Should I also turn on Windows Defender?

  I have McAfee Virus Scan installed on my Windows 7 system.  Should I also turn on Windows Defender?

  The game, 22 April 2010 15:56:46 + 0000, Prescott Brownell SR. wrote:

  > I have McAfee Virus Scan installed on my Windows 7 system. Should I also turn on Windows Defender?

  Yes. In addition to an anti-virus program, you must also at least one
  anti-spyware (two or three is even better) program. Windows Defender is
  an anti-spyware program.

  But keep in mind:

  I think McAfee is one of the two worst anti-virus programs on the
  market (Norton is this one). I recommend that you run eSET NOD32
  If you are willing to pay for anti-virus software, or one of the
  the following three if you want for free anti-virus software:

  Avira
  Avast
  Microsoft Security Essentials

  For anti-spyware, I recommend running all three of the following:

  MalwareBytes AntiMalware
  SuperAntiSpyware
  Windows Defender.
  Ken Blake, Microsoft MVP (Windows desktop experience) since 2003
  Ken Blake

• After you have installed the latest version of Kaspersky Anti-virus, I no longer wish to receive email.

  I can send emails, but I can't get everything and they do not get copied to my "sent" folder.
  I have two accounts (using the same installation of Thunderbird and the same IMAP server) and both have the same problem.
  Thunderbird is more sought my for my passwords and after a while I get a message that says only that the connection has expired.
  Before the connection times out, the text that appears on the bottom bar said current mail server features.
  On another thread, someone suggested you connecting to customer account Web screw and remove the message oldest undownloaded Inbox because it might be a problem with the e-mail address that blocks Thunderbird, but all my emails undownloaded were received after that the problem began to occur.

  I recently installed the latest version of Kaspersky Anti-Virus, so I suspect that it blocks the incoming connection. I tried to re - install Thunderbird to see if she could circumvent Kasperky or tell me what I need to do so that he could make an exception (or something like that). No luck.

  Kaspersky support services do not seem to be worth anything, so I don't think I'll get any assistance to their end.

  Any help here would be greatly appreciated,

  Simon

  I don't know how the traffic server scan works, but I don't know what heuristic analysis is. This is the review of the code and dumping something containing code that is normally used to the virus.