HouseCall virus scan hangs up on microsoft.mediacenter.dll

Whenever I try to scan my computer for viruses, he hangs up when it gets to the file "Microsoft.MediaCenter.DLL.  HouseCall ran at 93% and found no viruses so far before he hung up.

Hi itzayat,

Please, try to start your computer in Mode safe and try to scan the image:

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

If this does not help, you can also try with another scanner to see if this ends.  This is for the Microsoft Security Scanner, it's free:

http://www.Microsoft.com/security/scanner/en-us/default.aspx

I hope this helps!

Tags: Windows

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  • Help! Computer hangs during attempts to complete or defragmentation (MS) (MSE) virus scan or CHKDSK C: /f

    Help, please!  My computer freezes whenever I try to run a full scan or use the MS defrag it came with.  I have an important job who needs to back up, but I'm afraid that I shouldn't be where it is a virus.  I would really appreciate the help.

    Details:

    Windows XP Home Edition
    Microsoft Windows
    Version 5.1 (... Service Pack 3)

    Current system:
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    Version 2002
    Service Pack 3

    Fujitsu Siemens Computers
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    Antivirus:
    Originally from Norton 2006, now uninstalled and replaced with the current Microsoft Security Essentials

    Browser: firefox version 3.5.9 (IE too but do not use)

    The story so far:

    FIRST PROBLEM: ACCIDENTS CAUSING SLEEP/HIBERNATE / SCREENSAVER?
    I am back from vacation and turned on my computer.  Soon, he wanted to upgrade me to the latest Firefox (must have been 3.6?).  He may have also updated my windows automatically.  Then whenever the standby/hibernation/standby screen came (not sure what was the culprit), the computer would crash - I would just get a gray screen when I tried to find by moving the mouse.

    'SOLVED' BY:
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    UNRESOLVED ISSUE: ANTI-VIRUS AND DEFRAGMENTATION DOWN EACH RUN
    So, I now had a more usable computer.  I tried to check virus, but the virus check (Norton, 2006) would be broken whenever I tried to do a full audit.  I analyzed in the MS Defrag tool that came with my computer and I saw that I had 15% free space, so I tried to Defrag.  Defragmentation has also crushed every time, usually at 3%.

    26 January:
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    -Defrag then crashed over the other in a different file type, but I didn't note it (tmp.edb?)
    -Defrag crashed on C:/System volume information/_RESTO~1/RP320/A0045026.rbf (I think that virus check then crashed on this one too)
    -virus scan crashed on A0045030.rbf

    I ran cmd chkdsk_/f, as told to a friend.  He made 3 times and the screen went too fast to see writes said before he started.

    -defragged once again, it crashed on A0045107.rbf

    CLEANUP TO FREE UP SPACE FOR SPRING:
    I then had the end of emergency work, so did not have to try to solve this problem for weeks.  I just don't have the virus scan and did not try to defragment, therefore had no crashes.  When I had spare time, I went through removing unnecessary programs, deleting unnecessary files of old works and by reducing the great graphics work at smaller sizes.  At the time I had finished my rush job and could return to the problem, I got 43% free space.

    Wednesday, April 8:
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    -J' uninstalled Norton 2006 and then installed Microsoft Security Essentials to see if it would take viruses.  QuickScan revealed no.  Full analysis has crashed every time unfortunately.
    9 April:
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    SFC - typed term: the black box will Flash up but then disappears so fast, you can hardly see.  Nothing else happens.  I tried several times.
    -J' restarted the computer in "safe mode with command prompt" and tried SFC/scannow and got the following error:
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    The specific error code is 0x000006ba [the RPC server is unavailable]. »
    -J' rebooted 'safe mode' and typed SFC term.  Same thing happened as has happened before in the windows.
    -J' rebooted 'safe mode' and tried a full analysis of the MSE virus.  After an hour of working, it crashed in this file: C:/System Volume Information/_restore{5C5FC002-5FB5-4560-96DA-E32D8569FB2E}/RP320/A0045038.rbf.  This happened just after I clicked on a tiny with my notes Notepad document, although I don't know if that's what he did or has not already been blocked.  I managed to take a break and he reactivated just before it crashed.  The complete virus check was almost over, guessing 80% to the green bar.
    -J' tried to Defrag in 'safe mode', which soon crushed on C:... A0070595. MSI
    All these accidents April just cause the screen appearing to freeze because the virus check or defrag did not move from the file it says that it was on... then when I would try to stop it, the screen completely freezes so I have to manually shut down.

    Please help me solve this problem!  Should I save my work?  If I back up and there is a virus, then my backup external hard drive could be infected.  But if I do not support, I could lose a lot of work.

    Thank you very much.

    Speedlauncher Adobe is a legitimate program, while orangefirefox.exe presents itself as an infection by the worm on a google search.

    It's a little unusual that Kaspersky would freeze even in SafeMode... perhaps running a chkdsk might help take the files that programs AV and defrag crash on: http://support.microsoft.com/kb/315265

    You may disable the system restore: http://support.microsoft.com/kb/310405 and this should get rid of all the restore points and then hopefully no longer break when scanning, but make sure you turn it!

    But sometimes I come across systems that had infections as well as at the end of all the damage that has been caused, it is better just to do a reinstall.

    --> I hope this helps! Please vote or mark as correct answer if it doesn't :)<>

    http://www.xinx.co.uk - my website
    http://www.systems-and-solutions.co.uk - where I work


    Microsoft info on phishing
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    During a virus scan or windows defender analysis the computer freezes at a particular file: C:\windows\system32\driverstore\filerepository\lxbzw2k.inf_4430bd8c\hebrew\lexlmpm.dll

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    "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

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    Using both programs at the same time can cause system conflicts, etc.

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    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

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    http://community.Norton.com/

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    You can view the following link to download the system update readiness tool and check:

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    http://support.Microsoft.com/kb/947821

    Details of the event log to find what caused the Antivirus and Java to fail:

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    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

    Hope that the information provided is useful.

    For any help related to this problem or any question of Windows, you can still display in the Microsoft Community Forum!

  • Windows Defender/Virus Scan problem

    Whenever Windows Defender (also Avast Virus Scan) to scan my pc in its scheduled task
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    Hello

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    Run the malicious Microsoft removal tool, scan with Malwarebytes and add Prevx to be sure that everything is clear.

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows Update - if necessary, you can download it here.

    Download - SAVE - go where go out you there - top - right click RUN AS ADMIN
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    Malicious removal tool from Microsoft
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    Malwarebytes - a scanner at the request - update on the updates tab and run whenever you think malware.
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    Here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

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    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
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    Choice of PCmag editor - Prevx-
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    ---------------------------------------------------

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    I would also like to launch SFC and Chkdsk to ensure that corruption is disabled.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
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    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
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    -----------------------------------------------
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    If the problem still occurs check your startup programs and services. Also check what programs are left
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    Optimize the performance of Microsoft Windows Vista
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    http://support.Microsoft.com/kb/950685

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135

    To see everything that is in charge of startup - wait a few minutes without doing anything - then right click on the task - bar
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    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG and then display a list of the people here.

    These can help first of all check the current process if necessary however use the clean boot and the process of elimination.

    Process Explorer - free - find out what are the files, registry keys and other objects processes have opened, the dll
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    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to startup automatically when your system boots and you
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    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

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    Rob - bicycle - Mark Twain said it is good.

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    Hello

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    This problem may also come from Virus/Malware infection on the system.

    I suggest you to run the Microsoft Safety Scanner and check if that helps resolve the issue.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

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    I'm speculating here. But he sounds the alarm when reading your post. So, I have to answer this. If I am mistaken, my apologies.

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    You go to the site and use one of these 'free scanning' offer?
    And done at the end of scanning, in addition to tell you that you have zillions of viruses, it is also suggested that you buy a product to get rid of the virus?

    If that were the case, it was a centuries-old scam. Don't fall for it.

    Install one of the programs legitimate AV (antivirus), use it to the anti-virus scanning, do not scan virus online. (except Windows Live OneCare, which is legitimate).
    Here are 2 free programs that you can choose. They are one of the best:
    Free avast home edition
    Microsoft Security Essentials.

  • Unable to complete virus scanning - unexpected errors

    original title: when I run a virus scan, the analysis is choking (unexpected error) on the Windows/system32/NIsLexicon003e.dll file.

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    Hello

    Couldn't find this name on Google, it is spelled correctly? Could be malware.

    Right click on it - properties - Details tab you can determine the author? Is legitimate?

    The reason that you can not remove it is that's probably because it loads at startup.

    =========================================================

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
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    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
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    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
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    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Windows virus scan stops PC for his protection.

    Hi, I ran the windows virus scan on my old p4 dell desktop, and now it stops (a windows message said that pc has virus) Please help a novice PC user recover operational, thank you.

    Hello

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • I have McAfee Virus Scan installed on my Windows 7 system. Should I also turn on Windows Defender?

    I have McAfee Virus Scan installed on my Windows 7 system.  Should I also turn on Windows Defender?

    The game, 22 April 2010 15:56:46 + 0000, Prescott Brownell SR. wrote:

    > I have McAfee Virus Scan installed on my Windows 7 system. Should I also turn on Windows Defender?

    Yes. In addition to an anti-virus program, you must also at least one
    anti-spyware (two or three is even better) program. Windows Defender is
    an anti-spyware program.

    But keep in mind:

    I think McAfee is one of the two worst anti-virus programs on the
    market (Norton is this one). I recommend that you run eSET NOD32
    If you are willing to pay for anti-virus software, or one of the
    the following three if you want for free anti-virus software:

    Avira
    Avast
    Microsoft Security Essentials

    For anti-spyware, I recommend running all three of the following:

    MalwareBytes AntiMalware
    SuperAntiSpyware
    Windows Defender.
    Ken Blake, Microsoft MVP (Windows desktop experience) since 2003
    Ken Blake

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